At a Glance
- Tasks: Deliver top-notch customer service and assist with product fitting for kids.
- Company: Join schuh, a diverse and inclusive kids' store in Liverpool One.
- Benefits: Enjoy up to 40% discount, flexible hours, and 29 days holiday.
- Other info: Supportive environment with training and career growth opportunities.
- Why this job: Make a difference in kids' shopping experiences while having fun at work.
- Qualifications: No experience needed, just a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
We have an exciting opportunity for a Sales Assistant to join our kids store in Liverpool One! Candidates must be in Liverpool for the summer season and flexible availability is required.
About what you’ll be doing –
- Delivering the highest level of customer service possible to both child and their parent/guardian
- Offering our free measure and fitting service to our little customers
- Providing in depth product knowledge
- Striving to meet KPIs and personal targets
- Processing payments, customer orders and reservations
- Stock management and shop floor merchandising
- Maintaining high standards both on shop floor and in back areas
- Assisting with opening/shutdown procedures
Previous experience is not essential, however customer service and/or retail experience would be preferable. Full training will be given for the role.
About what you’ll get –
- Up to 40% product discount for you and your loved ones as well as an annual 100% discount up to the value of £75 / €90 for shoes to wear to work
- Up to 29 days holiday (including bank holidays) increasing to 34 after three years’ service
- Your birthday off to celebrate you
- Flexible working hours/contracts to work when suits you
- Perk platform for hundreds of discounts
- Manage, save and access your wages as you earn them to get paid your way
- Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services
- A pension scheme to help you save for the future
- Hourly rates will match or exceed the national minimum wage for your age
About schuh – At schuh we are the ‘Same but different’. By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves. This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly. We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process. Our Talent Acquisition Team will work as quickly as possible to review your application. In the meantime, if you have any questions or would like any additional information at all, please contact talent@schuh.co.uk
Sales Assistant in Liverpool employer: Shoes
At schuh, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Liverpool One. With flexible working hours, generous holiday allowances, and a commitment to employee wellbeing, we empower our Sales Assistants to thrive both personally and professionally. Our inclusive environment fosters growth and diversity, ensuring that every team member feels valued and supported while delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Liverpool
✨Tip Number 1
Get to know the store! Before your interview, pop into the shop and check out the vibe. Familiarise yourself with the products and services they offer, especially the free measure and fitting service. This will show you’re genuinely interested and ready to hit the ground running!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might help a child or their parent in the store. Role-play with a friend or family member to get comfortable with delivering top-notch service. Remember, it’s all about making the shopping experience fun and enjoyable!
✨Tip Number 3
Be flexible and enthusiastic! Since they’re looking for someone with flexible availability, make sure to highlight your willingness to work various shifts. Show your excitement about the role and how you can contribute to meeting those KPIs and personal targets!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, if you have any questions, don’t hesitate to reach out to the talent team at talent@schuh.co.uk. They’re there to help you through the process!
We think you need these skills to ace Sales Assistant in Liverpool
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for working with kids and providing top-notch customer service.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience, even if it’s not directly in retail. We love seeing how your skills can translate into delivering great service in our store!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure to communicate your availability and willingness to learn. This helps us understand how you fit into our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Shoes
✨Know Your Stuff
Familiarise yourself with the products and services offered by the store. Being able to discuss the free measure and fitting service or specific product details will show your enthusiasm and readiness to engage with customers.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past, even if it's not from retail. Think about times you’ve helped someone solve a problem or made their day better—this is key for a Sales Assistant role!
✨Flexibility is Key
Since the job requires flexible availability, be ready to discuss your schedule openly. Highlight your willingness to adapt and work during busy periods, especially over the summer season.
✨Embrace Diversity
Understand schuh's commitment to diversity and inclusion. Be prepared to share your thoughts on how you can contribute to a welcoming environment for all customers and colleagues, showcasing your alignment with their values.
