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- Tasks: Support the Store Manager and ensure excellent customer service.
- Company: Join Shoe Zone, a leading footwear retailer with a friendly team.
- Benefits: Enjoy 28 days holiday, profit share, and a 25% discount on products.
- Why this job: Take the next step in your career with opportunities for growth.
- Qualifications: Retail management experience is a plus; flexibility is key.
- Other info: Dynamic work environment with a focus on team support and development.
The predicted salary is between 13000 - 16000 £ per year.
Ensure every customer receives excellent first class service, with a warm, friendly and helpful approach.
- Coach and support your team to the same customer service standard
- Working in a busy and fast paced environment
- Making sure that the shop floor looks great at all times
We are looking for somebody who can step up to the challenge to support the Store Manager and run the Store in their absence. Being a team player is also important, an all‑rounder who is flexible and able to support the store.
shoezone has an opportunity for a Store Supervisor to join our team based in Stockton-on-Tees. You will join us on a Part Time, Permanent basis and in return, you will receive a competitive salary, thorough training and great benefits.
This position is required to work 18 hours a week including a Sunday, however flexibility for the rest of the week is also required and the core rota is subject to change based on the needs of the business.
Are you looking at taking the next step up in your career ladder? This could be the perfect match for you!
We are a town centre, retail park and digital footwear retailer, offering low price and high quality footwear for the whole family, with free next day delivery on all orders, seven days a week. We operate from 270 stores and have approximately 2,200 employees across the UK.
Our store portfolio consists of 72 town centre stores, which stock the core shoezone product range and 155 hybrid town centre stores and 45 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers.
shoezone.com, which stocks online exclusive footwear, combined with our store network and marketplaces, ensures a full multi‑channel offering for great customer service.
During an average year we sell 14.5 million pairs of shoes per annum at an average retail price of £13.
Someone who takes a huge pride in what they do.
- Retail Management/supervisory experience would be desirable
- Flexible (your availability will be discussed at interview stage)
Benefits you\’ll receive as our Supervisor:
- Holidays starting at 28 days which will increase to 33 days after 5 years service
- Profit Share Scheme
- 25% Discount on all our product range
- Birthday Holiday
- Opportunities for Progression and Development
- Workplace pension including life cover
- Access to services of the Retail Trust for emotional support, grants, legal and financial advice
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Store Supervisor employer: Shoe Zone
Contact Detail:
Shoe Zone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Shoe Zone. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the Store Supervisor role. Remember, confidence is key!
✨Tip Number 3
Show off your customer service skills! Since the role is all about providing excellent service, be ready to share examples of how you've gone above and beyond for customers in the past. This will demonstrate that you’re the right fit for the job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Store Supervisor role. Highlight any retail management or supervisory experience you have, and don’t forget to showcase your customer service skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your passion for retail and how you can contribute to our team at Shoe Zone.
Show Your Flexibility: Since the role requires flexibility, make sure to mention your availability in your application. We want to know that you’re ready to adapt to the changing needs of the business!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, we’d love to see your enthusiasm for joining our team!
How to prepare for a job interview at Shoe Zone
✨Know the Company Inside Out
Before your interview, take some time to research Shoe Zone. Understand their values, products, and customer service approach. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll need to support the Store Manager and lead the team. Prepare examples from your past experiences where you've successfully coached or motivated a team. Highlight how you can maintain high customer service standards.
✨Demonstrate Flexibility
Since the role requires flexibility, be ready to discuss your availability and how you can adapt to changing schedules. Share any previous experiences where you’ve successfully managed shifts or adapted to last-minute changes.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and opportunities for progression. This shows that you're serious about the role and eager to contribute positively.
