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For Companies At a Glance
- Tasks: Lead and inspire your team while maximising sales and ensuring excellent customer service.
- Company: Join shoezone, a leading footwear retailer with 280 stores across the UK, offering quality shoes for all.
- Benefits: Enjoy 28 days holiday, a profit share scheme, 25% discount, and opportunities for progression.
- Why this job: Be part of a dynamic team in a fast-paced environment that values hard work and customer satisfaction.
- Qualifications: Retail management experience and a passion for customer service are essential.
- Other info: Embrace a hands-on role with a supportive culture focused on development and teamwork.
The predicted salary is between 30000 - 42000 £ per year.
Overview
As a Store Manager you will have the responsibility for the running of your store – you will be a hands on individual who leads from the front in a role which can at times be challenging and demanding, focussing ultimately on maximising sales through your local knowledge, exceeding budget targets, efficient cost controlling, promoting the best customer service and looking for opportunities to lead, motivate, develop and inspire your team. Directly responsible for achieving optimum sales through commerciality, ensuring excellent customer service is provided by your team in a fast paced environment.
Responsibilities
- Actively support, develop and mentor your team of colleagues to ensure store standards are high and that the best customer experience is offered to ensure repeat custom.
- Take ownership of the store by consistently maintaining store standards and commerciality by ensuring the store is merchandised to Marketing guidelines, and general housekeeping is at a high standard.
- Providing a safe environment for your team and customers by implementing current health and safety policies.
Qualifications
- A background in retail store management
- Able to demonstrate your passion for retail and customer service
- Be ready to take the next step in your retail Management career
- Someone who likes to be busy, able to multitask and can embrace change
- Able to listen to your team
- Be open and willing to learn and use your insight to develop the business
Role Details
Shoezone has an opportunity for a Store Manager to join our team based in Launceston. You will join us on a Full Time, Permanent basis and in return, you will receive a competitive salary.
Why Join Us
- Are you a role model who can inspire confidence in those around you, build strong relationships across the business and drive a culture that empowers colleagues to do the right thing for our customers?
About Us
We are a town centre, retail park and digital footwear retailer, offering low price and high-quality footwear for the whole family, with free next day delivery on all orders, seven days a week. We operate from 270 stores and have approximately 2,100 employees across the UK.
Our store portfolio consists of 61 town centre stores, which stock the core shoezone product range and 162 hybrid town centre stores and 45 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers.
shoezone.com, which stocks online exclusive footwear, combined with our store network and marketplaces, ensures a full multi-channel offering for great customer service.
Benefits
- During an average year we sell 14.5 million pairs of shoes per annum at an average retail price of £13.
- Holidays starting at 28 days which will increase to 33 days after 5 years service
- Profit Share Scheme
- 25% Discount on all our product range
- Birthday Holiday
- Opportunities for Progression and Development
- Workplace pension including life cover
- Access to services of the Retail Trust for emotional support, grants, legal and financial advice
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Store Manager employer: Shoe Zone
Contact Detail:
Shoe Zone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with shoezone's product range and customer service ethos. Understanding what makes their footwear unique will help you demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed a team in previous roles. This will highlight your ability to inspire confidence and drive performance.
✨Tip Number 3
Research the local market in Dereham to understand customer preferences and trends. Being knowledgeable about the community will allow you to tailor your approach and demonstrate your commitment to maximising sales.
✨Tip Number 4
Prepare to discuss how you would maintain high store standards and implement health and safety policies effectively. This shows that you are proactive and ready to take ownership of the store environment.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience and showcases your ability to lead a team. Use specific examples of how you've maximised sales and improved customer service in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for retail and customer service. Mention why you want to work at shoezone specifically and how your values align with their 'Just do it' attitude.
Highlight Relevant Skills: In your application, emphasise skills such as multitasking, team leadership, and your ability to adapt to change. These are crucial for the Store Manager role and will demonstrate your fit for the position.
Showcase Your Achievements: Include quantifiable achievements in your application, such as sales targets met or exceeded, team development successes, or improvements in customer satisfaction scores. This will help you stand out as a candidate.
How to prepare for a job interview at Shoe Zone
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail and customer service during the interview. Share specific examples of how you've gone above and beyond to provide excellent service in previous roles.
✨Demonstrate Leadership Skills
As a Store Manager, you'll need to lead and inspire your team. Prepare to discuss your leadership style and provide examples of how you've successfully motivated and developed your team in the past.
✨Know the Company and Its Values
Research shoezone and understand their mission, values, and customer service approach. Be ready to discuss how your personal values align with theirs and how you can contribute to their culture.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your experience where you've successfully managed difficult customer interactions or improved store performance.