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- Tasks: Lead your store team, maximise sales, and deliver top-notch customer service.
- Company: Join Shoezone, a leading footwear retailer with a vibrant culture.
- Benefits: Enjoy competitive salary, 28+ days holiday, and a 25% discount on products.
- Why this job: Be a role model, inspire your team, and drive a positive customer experience.
- Qualifications: Retail management experience and a passion for customer service are essential.
- Other info: Great opportunities for career progression in a dynamic retail environment.
The predicted salary is between 28800 - 43200 £ per year.
As a Store Manager, you will have the responsibility for the running of your store. You will be a hands-on individual who leads from the front in a role which can at times be challenging and demanding, focusing ultimately on maximising sales through your local knowledge, exceeding budget targets, efficient cost controlling, promoting the best customer service and looking for opportunities to lead, motivate, develop and inspire your team.
Directly responsible for achieving optimum sales through commerciality, ensuring excellent customer service is provided by your team in a fast-paced environment.
Responsibilities:- Actively support, develop and mentor your team of colleagues to ensure store standards are high and that the best customer experience is offered to ensure repeat custom.
- Take ownership of the store by consistently maintaining store standards and commerciality by ensuring the store is merchandised to Marketing guidelines, and general housekeeping is at a high standard.
- Providing a safe environment for your team and customers by implementing current health and safety policies.
- A background in retail store management.
- Able to demonstrate your passion for retail and customer service.
- Be ready to take the next step in your retail Management career.
- Someone who likes to be busy, able to multitask and can embrace change.
- Able to listen to your team.
- Be open and willing to learn and use your insight to develop the business.
Shoezone has an opportunity for a Store Manager to join our team based in Launceston. You will join us on a Full Time, Permanent basis and in return, you will receive a competitive salary.
Why Join Us:Are you a role model who can inspire confidence in those around you, build strong relationships across the business and drive a culture that empowers colleagues to do the right thing for our customers?
About Us:We are a town centre, retail park and digital footwear retailer, offering low price and high-quality footwear for the whole family, with free next day delivery on all orders, seven days a week. We operate from 270 stores and have approximately 2,100 employees across the UK. Our store portfolio consists of 61 town centre stores, which stock the core shoezone product range and 162 hybrid town centre stores and 45 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers. shoezone.com, which stocks online exclusive footwear, combined with our store network and marketplaces, ensures a full multi-channel offering for great customer service.
Benefits:- During an average year we sell 14.5 million pairs of shoes per annum at an average retail price of £13.
- Holidays starting at 28 days which will increase to 33 days after 5 years service.
- Profit Share Scheme.
- 25% Discount on all our product range.
- Birthday Holiday.
- Opportunities for Progression and Development.
- Workplace pension including life cover.
- Access to services of the Retail Trust for emotional support, grants, legal and financial advice.
Store Manager employer: Shoe Zone
Contact Detail:
Shoe Zone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get to know the company inside out! Research Shoezone's values, products, and customer service approach. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the responsibilities of a Store Manager, like leading a team and maximising sales.
✨Tip Number 3
Show your leadership skills! Be ready to share examples of how you've motivated and developed your team in previous roles. Highlighting your ability to inspire confidence will make you stand out as a candidate.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and professional, which is always a plus in retail!
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how your experiences have shaped your love for the industry and how you can bring that energy to our team.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership abilities in your application. Share examples of how you've motivated and developed your team in previous roles – we love to see that!
Be Specific About Your Achievements: Don't just say you can achieve sales targets; tell us how you've done it before! Use specific numbers or examples to illustrate your success in maximising sales and providing excellent customer service.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at Shoe Zone!
How to prepare for a job interview at Shoe Zone
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's layout, product range, and any recent promotions. This shows your genuine interest in the role and helps you discuss how you can maximise sales and improve customer service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your colleagues or improved team performance. This will demonstrate your ability to inspire and develop your team, which is crucial for a Store Manager.
✨Emphasise Customer Service Excellence
Be ready to talk about your approach to customer service. Share specific instances where you went above and beyond to ensure a great customer experience. This aligns perfectly with the company's focus on providing excellent service and repeat custom.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or managing stock levels during peak times. Practising your responses will help you think on your feet and show that you can handle the fast-paced environment.
