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- Tasks: Lead the team and ensure top-notch customer service in a fast-paced retail environment.
- Company: Join shoezone, a leading footwear retailer with a friendly and supportive culture.
- Benefits: Enjoy 28 days holiday, profit share, 25% discount, and opportunities for growth.
- Other info: Dynamic role with potential for career progression and personal development.
- Why this job: Step up your career while making customers smile with every sale.
- Qualifications: Retail management experience is a plus; flexibility and teamwork are key.
The predicted salary is between 20000 - 25000 £ per year.
shoezone has an opportunity for a Store Supervisor to join our team based in Heanor. You will join us on a part time (23.5 hours), permanent basis and in return, you will receive a competitive salary, thorough training and great benefits. This position is required to work Sunday, Tuesday, Wednesday and Friday, however flexibility for the rest of the week is also required and the core rota is subject to change based on the needs of the business.
We are a town centre, retail park and digital footwear retailer, offering low price and high-quality footwear for the whole family, with free next day delivery on all orders, seven days a week. We operate from 270 stores and have approximately 2,100 employees across the UK. Our store portfolio consists of 61 town centre stores, which stock the core shoezone product range and 162 hybrid town centre stores and 45 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers. shoezone.com, which stocks online exclusive footwear, combined with our store network and marketplaces, ensures a full multi-channel offering for great customer service. During an average year we sell 14.5 million pairs of shoes per annum at an average retail price of £13.
The Supervisor role involves supporting the Store Manager and running the Store in their absence. Being a team player is important, as well as being an all‐rounder who is flexible and able to support the store.
- Ensure every customer receives excellent first class service, with a warm, friendly and helpful approach
- Coach and support your team to the same customer service standard
- Work in a busy and fast paced environment
- Make sure that the shop floor looks great at all times
What we're looking for in our Supervisor:
- Someone who takes a huge pride in what they do
- Retail Management/supervisory experience would be desirable
- Flexible (your availability will be discussed at interview stage)
Benefits you'll receive as our Supervisor:
- Holidays starting at 28 days which will increase to 33 days after 5 years service
- Profit Share Scheme
- 25% Discount on all our product range
- Birthday Holiday
- Opportunities for Progression and Development
- Workplace pension including life cover
- Access to services of the Retail Trust for emotional support, grants, legal and financial advice
Store Supervisor in Belper employer: Shoe Zone
Contact Detail:
Shoe Zone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor in Belper
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on shoezone. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Store Supervisor role and rehearse your responses. Focus on your past experiences and how they relate to the job. We want to hear about your customer service skills and how you've led a team before!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It’s retail, so a neat appearance goes a long way. Plus, it shows that you take the opportunity seriously and are ready to represent shoezone well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows appreciation for the opportunity and reinforces your interest in the role. And remember, apply through our website for the best chance at landing that Store Supervisor position!
We think you need these skills to ace Store Supervisor in Belper
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your enthusiasm for retail shine through! We want to see that you genuinely care about providing excellent customer service and have a real interest in footwear. Share any relevant experiences that highlight your passion.
Tailor Your Application: Make sure to customise your application to fit the Store Supervisor role. Highlight your previous supervisory or management experience and how it relates to the responsibilities mentioned in the job description. This will show us that you understand what we're looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on your key skills and experiences that make you a great fit for the role. Remember, we’re looking for someone who can communicate effectively with both customers and the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it gives you a chance to explore more about shoezone and what we stand for!
How to prepare for a job interview at Shoe Zone
✨Know the Company Inside Out
Before your interview, make sure you research shoezone thoroughly. Understand their values, product range, and customer service approach. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Store Supervisor, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you can coach your team to deliver the same high standards.
✨Demonstrate Flexibility and Team Spirit
Since the role requires flexibility in working hours, be ready to discuss your availability openly. Also, share instances where you successfully worked as part of a team, especially in fast-paced environments, to show you’re a great fit for the store.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team dynamics, or growth opportunities. This shows that you’re not just interested in the job, but also in how you can contribute to the team’s success.