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- Tasks: Support the Store Manager and lead a team to deliver excellent customer service.
- Company: Join shoezone, a leading footwear retailer with 280 stores across the UK.
- Benefits: Enjoy 28 days holiday, 25% discount, and opportunities for progression.
- Why this job: Step up your career in a fast-paced environment with a supportive team culture.
- Qualifications: Retail management experience is desirable; passion for customer service is essential.
- Other info: Full-time, permanent role with a competitive salary of up to £24,600.
The predicted salary is between 19600 - 27600 £ per year.
shoezone has an opportunity for an Assistant Store Manager to join our team based in Harrow. You will join us on a Full Time, Permanent basis (35.5 hours per week) and in return, you will receive a competitive salary of up to £24,600 per annum.
Are you looking at taking the next step up in your career ladder? This could be the perfect match for you!
Us
We are a town centre, retail park and digital footwear retailer, offering low price and high-quality footwear for the whole family, with free next day delivery on all orders, seven days a week. We operate from 280 stores and have approximately 2,200 employees across the UK.
Our store portfolio consists of 91 town centre stores, which stock the core shoezone product range and 144 hybrid town centre stores and 43 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers.
shoezone.com, which stocks online exclusive footwear, combined with our store network and marketplaces, ensures a full multi-channel offering for great customer service.
During an average year we sell 14.5 million pairs of shoes per annum at an average retail price of £13.
The Assistant Manager role:
You will play an important role in the business, supporting the Store Manager to motivate a team to deliver first class service and meet business targets.
We are looking for somebody who can step up to the challenge to support the Store Manager and run the Store in their absence. Being a team player is also important, an all-rounder who is flexible and able to support the store.
Key duties and responsibilities of our Assistant Manager:
– Ensure that every customer receives excellent first class service, with a warm, friendly and helpful approach
– Coach and support your team to the same customer service standard
– Work in a busy and fast paced environment
– Make sure the shop floor looks great at all times
What we’re looking for in our Assistant Manager:
– Retail Management/supervisory experience is desirable
– Someone who takes a huge pride in what you do
Benefits you’ll receive as our Assistant Manager:
– Holidays starting at 28 days which will increase to 33 days after 5 years service
– Profit Share Scheme
– 25% Discount on all our product range
– Birthday Holiday
– Opportunities for Progression and Development
– Workplace pension including life cover
– Access to services of the Retail Trust for emotional support, grants, legal and financial advice
Due to the number of applications we receive, if you haven’t heard from us 4 weeks after submitting your application please assume that you have been unsuccessful.
If you feel that you have the skills and experience required to become our Assistant Manager, please click ‘apply’ today. We would love to hear from you!
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Assistant Store Manager employer: Shoe Zone
Contact Detail:
Shoe Zone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with shoezone's product range and values. Understanding the brand will help you connect with the team and customers, showcasing your enthusiasm for the role.
✨Tip Number 2
Prepare to discuss your previous retail management experience in detail. Think of specific examples where you've successfully motivated a team or improved customer service, as this will demonstrate your capability for the Assistant Store Manager role.
✨Tip Number 3
Showcase your flexibility and teamwork skills during any interviews or discussions. Highlight instances where you've adapted to challenges or supported colleagues, as these traits are crucial for the role.
✨Tip Number 4
Research the latest trends in retail and footwear. Being knowledgeable about the industry can set you apart from other candidates and show that you're proactive about staying informed.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Assistant Store Manager position. Tailor your application to highlight how your experience aligns with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant retail management or supervisory experience. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to lead a team and deliver excellent customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples from your past experiences that showcase your skills in motivating teams and providing exceptional customer service.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Shoe Zone
✨Show Your Passion for Customer Service
As an Assistant Store Manager, you'll need to demonstrate a strong commitment to customer service. Be prepared to share examples of how you've gone above and beyond to ensure customers have a great experience in previous roles.
✨Highlight Your Leadership Skills
Since the role involves supporting the Store Manager and leading a team, it's crucial to showcase your leadership abilities. Discuss any past experiences where you've motivated or coached a team to achieve targets or improve performance.
✨Familiarise Yourself with the Brand
Research shoezone and its product range before the interview. Understanding their values, mission, and the types of footwear they offer will help you align your answers with what the company stands for.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in a retail environment. Think of scenarios where you had to handle difficult customers or manage a busy shop floor, and be ready to explain how you approached those situations.
