At a Glance
- Tasks: Engage customers with skincare expertise and drive sales through demonstrations and education.
- Company: Join Shiseido, a top global cosmetics brand with a rich 150-year heritage.
- Benefits: Enjoy 30 days holiday, generous commission, product discounts, and a contributory pension scheme.
- Why this job: Be part of an innovative team that values your input and offers world-class training.
- Qualifications: Experience in retail makeup artistry and excellent communication skills are essential.
- Other info: Work in the iconic Harrods, surrounded by beauty and culture.
Reports to: Area Sales & Education Manager
Job Location: Harrods, London
Contract type: Permanent Contract, 37.5 hours per week over 5 days
Hourly rate: £14.70
MISSION
We find beauty in everything, in science and art, in the products we make and how we engage with the world. As a Beauty Consultant, you will embody the spirit of Omotenashi, the Japanese concept of going above and beyond the expectations of each customer, treating each customer uniquely, listening to them and understanding their needs.
We are the namesake of the Shiseido Group, and in joining Shiseido you will not only receive industry leading training, access to our award winning products and the chance to be part of a brand that is forever leading innovation and cutting edge technology - you join an incredible network of brands, where developing our people is at the heart of our business.
MAIN RESPONSIBILITIES
You will let your passion for skincare and makeup shine through. You'll provide both skincare expertise through demonstrations and facials, and share some of the best kept beauty secrets by educating them on Shiseido's innovative products as we continue to establish Shiseido as an authority in makeup. Keeping in mind your targets at all time, you'll be determined to drive sales and seek opportunities to deliver engaging activity on counter to ensure you work as a team to hit both your and the counters goals.
With a selective distribution, your voice is always heard in Shiseido and you have the opportunity to make a real impact on the business. We expect you to be experienced in skincare and beauty, to be proactive and target driven with a true passion for everything Shiseido represents. In return we offer world-renowned training - we invest in you, ensuring you have the highest level of product and service knowledge, and helping you realise your full potential.
PROFILE
- Demonstrable retail Makeup Artistry experience
- Excellent Communication and Customer Service skills
- Ability to work independently and as part of a team
- Self-motivated and results driven
- Alignment with the group's "Trust8" working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
The benefits you'll love...
- 30 days holiday, including bank holidays, increasing with service
- Generous discretionary commission scheme
- Contributory pension scheme - 5% employer contribution
- Generous product allocation & discount
- Enhanced parental allowance
- Life Assurance up to x2 your salary
- Employee referral bonuses
- Access to Retail Trust
- Annual performance and development reviews so you know your career is going in the right direction
Shiseido Beauty Consultant - Harrods London (37.5 Hours) employer: Shiseido
Contact Detail:
Shiseido Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shiseido Beauty Consultant - Harrods London (37.5 Hours)
✨Tip Number 1
Familiarise yourself with Shiseido's product range and their unique selling points. Understanding the brand's philosophy and the science behind their products will help you engage customers effectively and demonstrate your passion for skincare and beauty.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. Since the role requires a strong focus on customer engagement, being able to handle various customer personalities and needs will set you apart during the interview process.
✨Tip Number 3
Network with current or former Shiseido employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and show that you are genuinely interested in becoming part of the team.
✨Tip Number 4
Stay updated on the latest beauty trends and innovations, especially those related to skincare and makeup. Being knowledgeable about industry trends will not only impress your interviewers but also demonstrate your commitment to the beauty sector.
We think you need these skills to ace Shiseido Beauty Consultant - Harrods London (37.5 Hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Beauty Consultant at Shiseido. Highlight your passion for skincare and makeup in your application, as well as your ability to provide excellent customer service.
Tailor Your CV: Customise your CV to reflect your relevant experience in retail and makeup artistry. Emphasise any previous roles where you've demonstrated strong communication skills and a results-driven attitude.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Shiseido brand and its values. Mention specific products or initiatives from Shiseido that resonate with you, and explain how you can contribute to their mission of 'Beauty Innovations for a Better World'.
Showcase Your Skills: In your application, be sure to highlight your experience with skincare and beauty products. Provide examples of how you've successfully driven sales or engaged customers in previous roles, demonstrating your alignment with Shiseido's goals.
How to prepare for a job interview at Shiseido
✨Show Your Passion for Beauty
Make sure to express your genuine enthusiasm for skincare and makeup during the interview. Share personal experiences or stories that highlight your passion, as this aligns perfectly with Shiseido's mission of inspiring beauty.
✨Demonstrate Customer-Centric Mindset
Prepare examples of how you've gone above and beyond for customers in previous roles. Emphasising your ability to listen and understand customer needs will resonate well with Shiseido's commitment to Omotenashi.
✨Highlight Your Sales Achievements
Be ready to discuss your past sales experiences and how you met or exceeded targets. Shiseido values a results-driven approach, so showcasing your ability to drive sales will be crucial.
✨Familiarise Yourself with Shiseido Products
Before the interview, take some time to research Shiseido's product range and recent innovations. Being knowledgeable about their offerings will demonstrate your commitment and readiness to represent the brand effectively.