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- Tasks: Engage customers with skincare expertise and drive sales through demonstrations and education.
- Company: Join Shiseido, a top global cosmetics brand with a rich 150-year heritage.
- Benefits: Enjoy 30 days holiday, generous commission, product discounts, and a contributory pension scheme.
- Why this job: Be part of an innovative team that values creativity and personal growth in the beauty industry.
- Qualifications: Retail makeup artistry experience and excellent communication skills are essential.
- Other info: Shiseido promotes diversity and inclusion, welcoming applicants from all backgrounds.
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Shiseido Beauty Consultant
Reports to: Area Sales & Education Manager Shiseido
Job Location: Harrods, London
Contract type: Permanent Contract, 30 hours per week over 4 days
Hourly rate: £14.70
MISSION
We find beauty in everything, in science and art, in the products we make and how we engage with the world. As a Beauty Consultant, you will embody the spirit of Omotenashi, the Japanese concept of going above and beyond the expectations of each customer, treating each customer uniquely, listening to them and understanding their needs.
We are the namesake of the Shiseido Group, and in joining Shiseido you will not only receive industry leading training, access to our award winning products and the chance to be part of an brand that is forever leading innovation and cutting edge technology – you join an incredible network of brands, where developing our people is at the heart of our business.
About Shiseido Group
Our mission : Beauty Innovations for a Better World
Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?
Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market.
To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams
- Leverage our unique portfolio of Beauty brands across all 3 categories
- Stay agile and capture new retail opportunities
- Customer-driven decisions
- Create a great place to work in Beauty
Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally.
Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome.
We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.
Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.
About
ABOUT SHISEIDO BRAND
Recently voted as No5 most trusted brand in Health & Beauty worldwide, Shiseido has defined the concept of beauty and spread its knowledge and power across the world. Heralding an army of devoted followers, we feel that by inspiring empathy, beauty can become a positive force in the world, and guide the next generation boldly into the future.
Main Responsibilities
You will let your passion for skincare and makeup shine through. You’ll provide both skincare expertise through demonstrations and facials, and share some of the best kept beauty secrets by educating them on Shiseido’s innovative products as we continue to establish Shiseido as an authority in makeup. Keeping in mind your targets at all time, you’ll be determined to drive sales and seek opportunities to deliver engaging activity on counter to ensure you work as a team to hit both your and the counters goals.
With a selective distribution, your voice is always heard in Shiseido and you have the opportunity to make a real impact on the business. We expect you to be experienced in skincare and beauty, to be proactive and target driven with a true passion for everything Shiseido represents. In return we offer world-renowned training – we invest in you, ensuring you have the highest level of product and service knowledge, and helping you realise your full potential.
PROFILE
- Demonstrable retail Makeup Artistry experience
- Excellent Communication and Customer Service skills
- Ability to work independently and as part of a team
- Self-motivated and results driven
- Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
The Benefits You’ll Love…
30 days holiday, including bank holidays, increasing with service
Generous discretionary commission scheme
Contributory pension scheme – 5% employer contribution
Generous product allocation & discount
Enhanced parental allowance
Life Assurance up to x2 your salary
Employee referral bonuses
Access to Retail Trust
Annual performance and development reviews so you know your career is going in the right direction
At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law.
We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.
If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.
POSITION REFERENCE NUMBER: 15736
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Shiseido Beauty Consultant - Harrods, London (30 Hours) employer: Shiseido
Contact Detail:
Shiseido Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shiseido Beauty Consultant - Harrods, London (30 Hours)
✨Tip Number 1
Familiarise yourself with Shiseido's product range and their unique selling points. Understanding the brand's philosophy and key products will help you engage confidently with customers and demonstrate your passion for skincare and beauty.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. Since the role emphasises the Japanese concept of Omotenashi, being able to showcase how you would go above and beyond for a customer can set you apart during the interview.
✨Tip Number 3
Network with current or former Shiseido employees on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Stay updated on beauty trends and innovations, especially those related to skincare and makeup. Being knowledgeable about the latest industry developments will not only impress your interviewers but also show your commitment to the role.
We think you need these skills to ace Shiseido Beauty Consultant - Harrods, London (30 Hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Shiseido Beauty Consultant position. Understand the key responsibilities and required skills, such as retail makeup artistry experience and excellent communication skills.
Tailor Your CV: Customise your CV to highlight relevant experience in beauty consulting or retail. Emphasise any previous roles where you demonstrated customer service excellence and a passion for skincare and makeup.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the Shiseido brand and your alignment with their values, particularly the concept of Omotenashi. Share specific examples of how you've gone above and beyond for customers in past roles.
Showcase Your Passion: In your application, express your genuine passion for beauty and skincare. Mention any relevant training or certifications you have, and discuss how you stay updated on beauty trends and products, especially those related to Shiseido.
How to prepare for a job interview at Shiseido
✨Show Your Passion for Beauty
Make sure to express your genuine enthusiasm for skincare and makeup during the interview. Share personal experiences or stories that highlight your passion, as this aligns with Shiseido's mission of inspiring beauty.
✨Demonstrate Customer-Centric Skills
Since the role emphasises the Japanese concept of Omotenashi, be prepared to discuss how you would go above and beyond for customers. Provide examples of past experiences where you listened to customer needs and tailored your service accordingly.
✨Highlight Your Teamwork Abilities
Shiseido values collaboration, so be ready to talk about your experience working in a team. Discuss how you contribute to team goals and support your colleagues, especially in a retail environment where teamwork is crucial.
✨Prepare for Product Knowledge Questions
Familiarise yourself with Shiseido's product range and recent innovations. Be ready to answer questions about their skincare and makeup lines, as well as demonstrate your ability to educate customers on these products effectively.
