Shiseido Beauty Consultant - Harrods (37.5 Hours)

Overview

Shiseido Beauty Consultant

Reports to: Area Sales & Education Manager Skin & Fragrance

Job Location: Harrods, London

Contract type: Permanent Contract, 37.5 hours per week over 5 days

Hourly rate: £14.70

Mission

We find beauty in everything, in science and art, in the products we make and how we engage with the world. As a Beauty Consultant, you will embody the spirit of Omotenashi, the Japanese concept of going above and beyond the expectations of each customer, treating each customer uniquely, listening to them and understanding their needs.

We are the namesake of the Shiseido Group, and in joining Shiseido you will not only receive industry leading training, access to our award winning products and the chance to be part of a brand that is forever leading innovation and cutting edge technology – you join an incredible network of brands, where developing our people is at the heart of our business.

About Shiseido Group

Our mission: Beauty Innovations for a Better World

Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market. To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams: Leverage our unique portfolio of Beauty brands across all 3 categories; Stay agile and capture new retail opportunities; Customer-driven decisions; Create a great place to work in Beauty. Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally. Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and the launch of Clé de Peau Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio in 2021; in 2023 we plan to launch ULE, and expand Gallinée. We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens. Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.

Main Responsibilities

You will let your passion for skincare and makeup shine through. You\’ll provide skincare expertise through demonstrations and facials, and share beauty secrets by educating customers on Shiseido\’s innovative products as we establish Shiseido as an authority in makeup. Keeping your targets in mind at all times, you will drive sales and seek opportunities to deliver engaging activity on counter to ensure you work as a team to hit both your and the counters goals.

With selective distribution, your voice is heard in Shiseido and you have the opportunity to make a real impact on the business. We expect you to be experienced in skincare and beauty, to be proactive and target driven with a true passion for everything Shiseido represents. In return we offer world-renowned training, invest in you to ensure you have the highest level of product and service knowledge, and help you realise your full potential.

Profile/Qualifications

• Demonstrable retail Makeup Artistry experience
• Excellent Communication and Customer Service skills
• Ability to work independently and as part of a team
• Self-motivated and results driven
• Alignment with the group\’s \”Trust8\” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

Benefits

• 30 days holiday, including bank holidays, increasing with service
• Generous discretionary commission scheme
• Contributory pension scheme – 5% employer contribution
• Generous product allocation & discount
• Enhanced parental allowance
• Life Assurance up to x2 your salary
• Employee referral bonuses
• Access to Retail Trust
• Annual performance and development reviews so you know your career is going in the right direction

POSITION REFERENCE NUMBER: 15526