Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers with fragrance stories and meet sales targets.
- Company: Join Shiseido, a top global cosmetics company with a rich history.
- Benefits: Enjoy 30 days holiday, discounts, and a pension scheme.
- Why this job: Be part of a luxury brand and develop your storytelling skills.
- Qualifications: Strong communication skills and a passion for fragrances required.
- Other info: Permanent contract with inspiring training and a vibrant team culture.
Fragrance Consultant Serge Lutens
Reports to: Area Sales & Education Manager Designer Fragrances
Job Location: Retailer, Location
Contract type: Permanent Contract, 37.5 hours per week over 5 days
Hourly rate: £14.70
MISSION
As a Fragrance Consultant, you will share your passion for fragrances and delight customers with our brand stories.
As part of the Shiseido Group, you will be immersed in the luxurious world of our fragrance houses and receive inspiring training on all scents. Join a network of brands committed to developing our people.
ABOUT SHISEIDO GROUP
Our mission: Beauty Innovations for a Better World
Founded in 1872 in Japan, Shiseido is among the top 5 cosmetics companies worldwide, operating in 120 countries with 42,000 employees. We offer a diverse range of skincare, makeup, and fragrance brands, with a projected turnover of over £7.0bn in 2022. Celebrating 150 years, we focus on high-quality, innovative cosmetics beloved worldwide.
Shiseido UK & Ireland leads digital initiatives in the EMEA region and continuously reinvents its retail footprint to meet market demands.
Our strategic focus includes leveraging our brand portfolio, capturing new retail opportunities, making customer-driven decisions, and creating a great workplace.
Our strengths include makeup, led by NARS, and skincare, with brands like Clé de Peau Beauté, Drunk Elephant, ULE, and Gallinée. We are expanding in fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig & Voltaire, and Serge Lutens.
Our clients include department stores, drugstores, online retailers, boutiques, and e-commerce platforms.
ABOUT DESIGNER FRAGRANCES
Shiseido\’s fragrance brands are leaders in the UK market, offering luxurious and innovative scents from Narciso Rodriguez, Issey Miyake, Serge Lutens, and others.
MAIN RESPONSIBILITIES
Meet sales targets, identify new business opportunities, and create engaging activities around our brands. Provide exceptional customer service, build rapport with customers and store teams, and act as an ambassador for our brands. You will be trained to become an expert storyteller in fragrances and expected to exceed sales goals as part of a team.
PROFILE
- Excellent communication and customer service skills
- Ability to work independently and in a team
- Self-motivated and results-driven
- Aligned with the group\’s \”Trust8\” principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
BENEFITS
- 30 days holiday including bank holidays, increasing with service
- Discretionary commission scheme
- Contributory pension scheme (5% employer contribution)
- Product allocation and employee discounts
- Enhanced parental leave
- Life assurance up to twice your salary
- Employee referral bonuses
- Access to Retail Trust
- Annual performance and development reviews
Position Reference Number: 15698
#J-18808-Ljbffr
Serge Lutens Fragrance Consultant - Harrods (37.5 Hours) employer: Shiseido
Contact Detail:
Shiseido Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Serge Lutens Fragrance Consultant - Harrods (37.5 Hours)
✨Tip Number 1
Familiarise yourself with the Serge Lutens brand and its fragrance offerings. Understanding the unique stories behind each scent will not only help you connect with customers but also demonstrate your passion for the brand during interviews.
✨Tip Number 2
Practice your storytelling skills! As a Fragrance Consultant, you'll need to engage customers with captivating narratives about the fragrances. Try rehearsing how you would describe different scents and their inspirations to make a lasting impression.
✨Tip Number 3
Network with current employees or other professionals in the fragrance industry. This can provide you with insider knowledge about the role and company culture, which can be invaluable during your interview process.
✨Tip Number 4
Showcase your customer service skills in any interactions you have with the company. Whether it's through social media or during the application process, demonstrating your ability to build rapport and provide exceptional service will set you apart.
We think you need these skills to ace Serge Lutens Fragrance Consultant - Harrods (37.5 Hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Fragrance Consultant. Highlight your passion for fragrances and customer service in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in sales or customer service. Emphasise any previous roles where you engaged with customers or worked in a retail environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Serge Lutens brand and your understanding of their mission. Mention how your values align with the company's 'Trust8' principles.
Showcase Communication Skills: In your application, provide examples of how you've successfully communicated with customers or worked as part of a team. This is crucial for a role that requires excellent communication skills.
How to prepare for a job interview at Shiseido
✨Know Your Fragrances
Familiarise yourself with the Serge Lutens fragrance range and its unique stories. Be prepared to discuss your favourite scents and how they resonate with customers, as this will showcase your passion and knowledge during the interview.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight situations where you built rapport with customers or exceeded their expectations, as this role heavily relies on creating a delightful shopping experience.
✨Align with Company Values
Understand Shiseido Group's 'Trust8' principles and be ready to discuss how you embody these values. Show that you can think big, collaborate effectively, and act with integrity, which are crucial for success in this position.
✨Prepare Questions
Have thoughtful questions ready to ask your interviewers about the role, team dynamics, and company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
