Senior National Account Manager - Designer Fragrances (12 month FTC)

Mission
To act as the interface between the brands across our Fragrance brands and nominated National Accounts Groups. To achieve agreed wholesale targets with various National Accounts through effective communication and implementation of strategic plans, and to maximise business to its full potential.

Organisation
Reports to: National Account Controller
Job Location: Shiseido Group London Head Office, 1 Kingsway
Contract type: 6 month FTC

Main Responsibilities

• National Accounts Strategy
  To develop annual business plans for the nominated National Account Groups with a view to improve the brand's performance. Work closely with Commercial Director to ensure effective delivery of the commercial strategy. To work closely with Marketing to support with appropriate activity, events and exclusives where applicable. Partner with the internal team across Fragrance Sales and marketing to ensure that a seamless customer experience is always put forward as part of our sell out strategy.
• Stock and Events
  To ensure smooth running of the stock replenishment processes and liaise with Operations team members accordingly. To manage the correct par levels for each store within allocated National Account Groups and negotiating for increases where necessary. To work with the retailer to ensure the optimum assortment is in place to maximise sales within an open-sell environment. Maintaining retailer specific assortment files and order forms. To successfully sell‐in the Marketing Programme(s) to each of the allocated National Account Groups and maximise store support for these activities to ensure that targets are achieved. To work with the Digital Expert to ensure online targets are achieved. To brief the Digital Expert on retailer specific requirements to ensure the Digital expert delivers the right assets to the NAM. Assist with new launch forecasting for allocated National Account Groups.
• Retail and Wholesale Budgets
  To achieve agreed retail and wholesale targets within the allocated National Account Groups. To monitor and forecast retail and wholesale performance for the allocated National Account Groups. Develop and implement activities tailored to each allocated National Account Group as needed and directed to maximise business potential.
• Communications
  To provide effective communication and strong working relationships with each allocated National Account Group management team. To ensure effective communication and co‐ordinated activity between brand management and field sales team. To encourage feedback from the Field Management relating in respect of the National Account Groups. Be fully responsive to any urgent retailer needs.
• Other
  To seek improvement in operating efficiencies within the allocated National Account Groups with particular reference to stock replenishment systems. To work with the Visual Merchandising team to ensure all retailer specific merchandising needs are met to deadline. To actively seek space and location improvements within the allocated National Account Groups and liaise with the Team to feed back any local opportunities. To report back immediately on any changes at local level that impede visibility and access to the counter. Ensure regular visits to key stores within allocated National Account Groups with field sales team or on own. To monitor and communicate competitor activity and performance within the allocated National Account Groups. To implement and complete projects as requested by the General Manager/Commercial Director.

Profile, Skills and Experience Required

• Strong experience at National Account Manager level.
• Commercially aware & ability to drive business performance.
• Experience in retail sales management within the National Account sector of the cosmetics industry.
• Proven track record of managing wholesale sales within the National Account sector.
• Able to manage time effectively and plan in contingencies to ensure targets are met.
• Excellent written and verbal communications skills, adaptable for delivery to a range of audiences.
• Team player, ability to respond to rapidly changing demands.
• Proficient at Excel.
• Excellent planning & organisational skills.
• Alignment with the group's "Trust8" working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success.

Benefits You'll Love

• Generous product allocation & discount to spend on our gorgeous products.
• Supporting the delicate work/life balance with enhanced time off through 26 days holiday + bank holidays + your birthday day off + time off for when you get married or move house PLUS enhanced parental allowance for those big life moments and the chance to buy more through our holiday buy scheme.
• Plan for your future with our 8% matching pension scheme (up to) and life Assurance up to x4 your salary.
• We operate an annual bonus scheme, based on personal development plans and business performance.
• Flexible Fridays, so you can focus on what is important to you.
• Flexible & hybrid work patterns to suit all backgrounds with 60% of your time being in the office.
• Wellbeing programmes including mental health first aiders, free counselling, access to digital GP's and exclusive retail discounts.
• Monthly access to L&D opportunities to help your continuous development.

Inclusion Heros
Together, we can build a vibrant and dynamic team that reflects the diverse world we serve. We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion and are proud to promote a culture which supports and appreciates people from all backgrounds. We are always open to flexible working, part time arrangements and any adjustments which you might need to get the best experience whilst at work. We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. We are proud to be recognised as a disability confident employer and have a number of internal employee forums which promote advocacy for our teams. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.

Our Hiring Process
Once you have applied for the role, our in‐house recruitment team will screen your CV. We will do our best to get back to all candidates who apply; however in some cases it may not be possible due to the high volume of applications. If you have not heard back from us within 30 days of your application, unfortunately this may mean you have not been successful on this occasion. If your CV is shortlisted, you will be contacted by our recruitment team. They will arrange a pre‐screening call, to explore your motivation, suitability and role expectations. After the pre‐screen, your application will be reviewed by the hiring manager. Successful applicants will be invited to at least one interview. Preferably, we would like to meet you in person and give you the opportunity to test your commute as well as see your potential place of work! In some cases, we may invite you to an assessment centre or to present your ideas in the form of a business presentation.

Please note: If you do not have the right to work in the UK and would require sponsorship for this role then you must ensure you meet UKVI requirements for the position which may include having a degree level qualification. Please reach out if you need further information on this and whether we offer sponsorship.

Keen To Know More?
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