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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and drive sales.
- Company: Join NARS, part of the Shiseido Group, a top cosmetics company with a rich heritage.
- Benefits: Enjoy 30 days holiday, generous commission, and a contributory pension scheme.
- Why this job: Be part of a creative environment that values artistry and personal growth.
- Qualifications: Experience in supervising teams and a strong background in artistry required.
- Other info: Opportunity for innovative training and career development within a global brand.
The predicted salary is between 28000 - 35000 £ per year.
NARS inspires self-expression, creativity and artistry - bringing high-fashion, high-style and forward thinking to beauty. As a Supervisor, you will be bringing this vision to our customers on counter. Your passion for artistry, service and leading people is key. As part of the counter management team, you will help to deliver a successful business through the motivation and engagement of your team members.
We are part of the Shiseido Group, and in joining NARS you will not only receive innovative and artistry led training, a generous discount on our award winning products and the chance to be part of a fast growing brand - you join an incredible group network of brands, where developing our people is at the heart of our business.
MAIN RESPONSIBILITIES
- Leading by example in delivering our customer engagement approach, you will create strong connections with your customers through the brand history and high performance formulas, thus securing brand loyalty to not only NARS but to you as an Artist.
- Your coaching skills will be a real asset as you support management in developing the team, whilst your drive will ensure that the team is delivering on sales targets.
- We'll make sure you have the tools and training you need to deliver and inspire in coaching, artistry and customer service so that you can support the leadership of the team and take accountability when the manager is not there.
- In return, we'll expect you to deliver on your goals whilst supporting and driving the team.
- As a NARS Artist and Supervisor, you have the power to change the way a client feels about themselves through your actions, communication, and the connections that you make. This will be your daily commitment to your clients and yourself.
PROFILE
- Experience in supervising a team
- Strong experience in artistry, ideally with a qualification
- Ability to communicate effectively with a team and lead
- Ability to drive KPIs and sales targets
- Excellent customer service skills
- Experience in coaching and developing others
- Alignment with the group's "Trust8" working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
The benefits you’ll love...
- 30 days holiday, including bank holidays, increasing with service
- Generous discretionary commission scheme
- Contributory pension scheme - 5% employer contribution
- Enhanced parental allowance
- Life Assurance up to x2 your salary
- Employee referral bonuses
- Access to Retail Trust
- Annual performance and development reviews so you know your career is going in the right direction
Nars Supervisor - Westfield Stratford Boutique, London (37.5 Hours) employer: Shiseido
Contact Detail:
Shiseido Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nars Supervisor - Westfield Stratford Boutique, London (37.5 Hours)
✨Tip Number 1
Familiarise yourself with NARS' brand history and product range. Understanding the unique selling points of their products will help you connect with customers and demonstrate your passion for artistry during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed a team in the past. Highlighting your coaching experience will resonate well with the hiring managers.
✨Tip Number 3
Research the latest beauty trends and how NARS fits into the current market. Being able to discuss these trends and how they influence customer engagement will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss specific KPIs you've driven in previous roles. Demonstrating your ability to meet sales targets and improve customer service metrics will show that you're results-oriented and ready to contribute to NARS' success.
We think you need these skills to ace Nars Supervisor - Westfield Stratford Boutique, London (37.5 Hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the NARS Supervisor position. Highlight your relevant experience in supervising teams and artistry in your application.
Tailor Your CV: Customise your CV to reflect your experience in customer service, team leadership, and sales targets. Use specific examples that demonstrate your ability to drive KPIs and develop others.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and artistry. Mention how your values align with NARS and Shiseido's mission, and explain why you would be a great fit for the team.
Showcase Your Coaching Skills: In your application, emphasise your coaching and development skills. Provide examples of how you've successfully led a team and contributed to their growth, as this is a key aspect of the role.
How to prepare for a job interview at Shiseido
✨Show Your Passion for Artistry
As a NARS Supervisor, your passion for beauty and artistry is crucial. Be prepared to discuss your personal experiences with makeup and how you express creativity through it. Share specific examples of how you've used artistry to enhance customer experiences.
✨Demonstrate Leadership Skills
Highlight your experience in supervising teams and how you've motivated others in the past. Prepare to discuss your coaching techniques and how you’ve helped team members achieve their goals, as this aligns with the role's responsibilities.
✨Know the Brand Inside Out
Familiarise yourself with NARS' history, values, and product range. Being able to articulate what makes NARS unique will show your commitment to the brand and help you connect with the interviewers on a deeper level.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving and customer service skills. Think of scenarios where you successfully handled difficult customers or exceeded sales targets, and be ready to share these stories during the interview.
