At a Glance
- Tasks: Lead a passionate team to inspire creativity and drive sales in beauty.
- Company: Join NARS, a leading makeup brand under the Shiseido Group.
- Benefits: Enjoy 30 days holiday, generous discounts, and a commission scheme.
- Why this job: Make a real impact in beauty while developing your leadership skills.
- Qualifications: Retail management experience and a flair for artistry are essential.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Overview
ABOUT SHISEIDO. Our mission: Beauty Innovations for a Better World. Founded in 1872 in Japan, Shiseido Group is among the world\\\’s top cosmetics companies, operating in 120 countries with 42,000 employees and 70 nationalities. Shiseido offers skincare, makeup and fragrance brands with a projected turnover over £7.0bn in 2022. Shiseido UK & Ireland leads the Digital acceleration agenda within the EMEA region and evolves its Retail footprint in a buoyant market. To deliver growth and profitability, Shiseido follows four strategic streams: 1) leverage our portfolio across all categories; 2) stay agile and capture new retail opportunities; 3) customer-driven decisions; 4) create a great place to work in Beauty. Our strength includes makeup led by NARS, skincare expansion in UK&I, recent launches such as Clé de Peau Beauté in Harrods and H-Beauty, Drunk Elephant, ULE, and expanding Gallinée. The group also grows in fragrance with Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig & Voltaire and Serge Lutens. Clients include department stores, drugstores, online retailers and 4 boutiques along with 3 direct e-commerce sites.
Mission
NARS inspires self-expression, creativity and artistry, bringing high-fashion and forward thinking to beauty. As a Counter Manager you will bring this vision to customers on counter. Your passion for artistry, service and leading people is key; we are looking for someone confident and experienced in managing a business, coaching and developing a team, and ready to embody the NARS way in all actions.
Role Details
We are part of the Shiseido Group. By joining NARS you will receive innovative training, a generous staff discount on our products, and access to a fast-growing brand within a global network that values developing its people.
Main Responsibilities
You will inspire and motivate your small team to be the best they can be every day. Through your leadership you will develop the team to deliver our customer engagement approach and create strong connections with customers through brand history and high-performance formulas, encouraging them to identify and maximise sales opportunities. You\\\’ll be empowered to take accountability for driving your business. You will use networking to recruit new customers while engaging existing customers to secure brand loyalty to NARS and to you as an Artist. You will partner with your Area Manager, Education and HR to build a business plan that drives KPIs across your team and delivers results. As a NARS Artist and Account Manager, you will influence how clients feel about themselves through your actions and communications.
The benefits you\\\’ll love include 30 days holiday (including bank holidays) increasing with service, a generous discretionary commission scheme, contributory pension (5% employer), generous product allocation and discount, enhanced parental allowance, life assurance up to 2x salary, employee referral bonuses, access to Retail Trust, and annual performance and development reviews.
Shiseido is committed to an inclusive and diverse workplace. We welcome applications from all backgrounds and protect equal employment opportunities. If you need support or adjustments during your application, please contact us. We guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to under the disability confident scheme.
POSITION REFERENCE NUMBER: 16037. NARS Counter Manager. Reports to: Area Sales & Education Manager NARS. Job Location: John Lewis, Newcastle. Contract type: Permanent, 37.5 hours per week over 5 days.
About NARS
Created in 1994 in New York by François NARS, NARS Cosmetics is a leading brand in makeup artistry.
Qualifications / Profile
- Demonstrable Retail Management experience
- Strong experience in artistry, ideally with a qualification
- Ability to communicate effectively with Area Manager on business performance
- Ability to drive KPIs and sales targets within the team
- Excellent communicator
- Experience in coaching and developing others
- Alignment with the group\\\”Trust8\\\” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
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NARS Counter Manager - John Lewis, Newcastle (37.5 Hours) employer: Shiseido
Contact Detail:
Shiseido Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NARS Counter Manager - John Lewis, Newcastle (37.5 Hours)
✨Tip Number 1
Get to know the brand inside out! Dive into NARS' history, products, and values. When you walk into that interview, you want to show them you're not just another candidate; you're a passionate advocate for their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at events. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Show off your leadership skills! Prepare examples of how you've motivated teams in the past. NARS is all about inspiring creativity, so be ready to share how you’ve done that before.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the NARS family. Let’s get you that dream job!
We think you need these skills to ace NARS Counter Manager - John Lewis, Newcastle (37.5 Hours)
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty and artistry shine through! Share specific experiences that highlight your passion for makeup and how it connects with your personal journey.
Tailor Your Application: Make sure to customise your application to reflect the NARS brand and its values. Use keywords from the job description to demonstrate that you understand what we’re looking for in a Counter Manager.
Highlight Leadership Skills: As a Counter Manager, your ability to lead and inspire a team is crucial. Include examples of how you've successfully managed teams in the past and how you’ve driven performance and engagement.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Shiseido
✨Know Your NARS
Familiarise yourself with the NARS brand and its products. Understand their history, key offerings, and what sets them apart in the beauty industry. This knowledge will help you connect with the interviewers and demonstrate your passion for the brand.
✨Showcase Your Leadership Skills
As a Counter Manager, you'll need to inspire and lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and developing others. Highlight any specific achievements that showcase your ability to drive performance and meet KPIs.
✨Engage with Customer Experience
Be ready to discuss how you would enhance customer engagement at the counter. Think about strategies to build brand loyalty and create memorable experiences for customers. Sharing your ideas on how to connect with clients will show your understanding of the role's responsibilities.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.