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- Tasks: Lead a passionate team to inspire creativity and drive sales at NARS counter.
- Company: Join Shiseido, a top cosmetics company with a rich heritage and innovative brands.
- Benefits: Enjoy 30 days holiday, generous discounts, and a contributory pension scheme.
- Why this job: Be part of a dynamic brand that values artistry and personal growth in a diverse environment.
- Qualifications: Experience in managing teams and a passion for beauty and customer engagement required.
- Other info: Inclusive workplace committed to diversity; support available during the application process.
The predicted salary is between 36000 - 60000 £ per year.
ABOUT SHISEIDO
Our mission : Beauty Innovations for a Better World
Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?
Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market.
To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams:
- Leverage our unique portfolio of Beauty brands across all 3 categories
- Stay agile and capture new retail opportunities
- Customer-driven decisions
- Create a great place to work in Beauty
Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally.
Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome.
We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.
Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.
MISSION
NARS inspires self-expression, creativity and artistry – bringing high-fashion, high-style and forward thinking to beauty. As a Counter Manager you will be bringing this vision to our customers on counter. Your passion for artistry, service and leading people is key, we are looking for someone who is confident and experienced in managing a business, coaching and developing a team and is ready to embody the NARS way in everything they do.
We are part of the Shiseido Group, and in joining NARS you will not only receive innovative and artistry led training, a generous discount on our award winning products and the chance to be part of a fast growing brand – you join an incredible group network of brands, where developing our people is at the heart of our business.
MAIN RESPONSIBILITIES
You will inspire and motivate your small team to be the best they can, every day. Through your leadership you will develop the team to deliver our customer engagement approach and create strong connections with our customers through brand history and high performance formulas, encouraging them to identify and maximise sales opportunities. You\’ll be empowered to take accountability for driving your business. Thinking outside of the box, you\’ll use your networking skills to connect with external partners to recruit new customers whilst engaging existing customers and securing brand loyalty to not only NARS but you as an Artist.
We\’ll ensure you have all the tools you need to achieve your goals, and you\’ll partner closely with your Area Manager, Education and HR to build a business plan that will drive those KPIs across your team and deliver results. As a NARS Artist and Account Manager, you have the power to change the way a client feels about themselves through your actions, communication and the connections that you make. This will be your daily commitment to your clients and yourself.
The benefits you\’ll love…
- 30 days holiday, including bank holidays, increasing with service
- Generous discretionary commission scheme
- Contributory pension scheme – 5% employer contribution
- Generous product allocation & discount
- Enhanced parental allowance
- Life Assurance up to x2 your salary
- Employee referral bonuses
- Access to Retail Trust
- Annual performance and development reviews so you know your career is going in the right direction
At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law.
We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.
If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.
POSITION REFERENCE NUMBER: 15792
NARS Counter Manager
Reports to: Area Sales & Education Manager NARS
Job Location: Harvey Nichols, Knightsbridge London
Contract type: Permanent Contract, 37.5 hours per week over 5 days
ABOUT NARS
Created in 1994 in New York by visionary makeup artist François NARS, NARS Cosmetics is one of the leading and most respected brands in the world of makeup artistry.
The benefits you\’ll love…
- 30 days holiday, including bank holidays, increasing with service
- Generous discretionary commission scheme
- Contributory pension scheme – 5% employer contribution
- Generous product allocation & discount
- Enhanced parental allowance
- Life Assurance up to x2 your salary
- Employee referral bonuses
- Access to Retail Trust
- Annual performance and development reviews so you know your career is going in the right direction
At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law.
We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.
If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.
POSITION REFERENCE NUMBER: 15792 PROFILE
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NARS Counter Manager - Harvey Nichols, Knightsbridge London (37.5 Hours) employer: Shiseido
Contact Detail:
Shiseido Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NARS Counter Manager - Harvey Nichols, Knightsbridge London (37.5 Hours)
✨Tip Number 1
Familiarise yourself with NARS' brand history and product range. Understanding the unique selling points of their products will help you connect with customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlighting your ability to inspire and motivate others will resonate well with the hiring managers.
✨Tip Number 3
Network within the beauty industry, especially with professionals who have experience in retail management or cosmetics. Building connections can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 4
Stay updated on current beauty trends and customer preferences. Being knowledgeable about what's popular in the market will allow you to engage customers effectively and demonstrate your expertise as a Counter Manager.
We think you need these skills to ace NARS Counter Manager - Harvey Nichols, Knightsbridge London (37.5 Hours)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with NARS and Shiseido's brand values, mission, and product offerings. This will help you tailor your application to reflect your alignment with their vision of beauty and customer engagement.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in retail management, team leadership, and customer service. Provide specific examples of how you've motivated teams and driven sales in previous roles.
Showcase Your Passion for Beauty: Express your enthusiasm for the beauty industry and artistry in your application. Mention any relevant training or experiences that demonstrate your commitment to beauty and customer satisfaction.
Tailor Your Application: Customise your CV and cover letter for the Counter Manager position. Use keywords from the job description, such as 'customer engagement', 'team development', and 'sales opportunities' to make your application stand out.
How to prepare for a job interview at Shiseido
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry and specifically for NARS. Share your personal experiences with their products and how they inspire you. This will demonstrate your genuine interest in the brand and its mission.
✨Demonstrate Leadership Skills
As a Counter Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed or motivated a team in the past. Highlight your coaching abilities and how you've helped others achieve their goals.
✨Know the Brand Inside Out
Familiarise yourself with NARS' history, product lines, and recent innovations. Being knowledgeable about the brand will not only impress your interviewers but also show that you're ready to embody the NARS way in everything you do.
✨Prepare for Customer Engagement Scenarios
Think about how you would create strong connections with customers and drive sales. Be ready to discuss strategies for engaging clients and building brand loyalty, as this is a key responsibility of the role.
