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- Tasks: Support management, drive sales, and inspire creativity in beauty.
- Company: Shiseido is a top cosmetics company with a rich heritage and innovative brands.
- Benefits: Enjoy 30 days holiday, commission schemes, discounts, and a contributory pension.
- Why this job: Join a vibrant team that values self-expression and personal growth in beauty.
- Qualifications: Passion for artistry, leadership skills, and a commitment to customer service.
- Other info: Inclusive workplace welcoming applicants from all backgrounds.
The predicted salary is between 30000 - 42000 ÂŁ per year.
NARS Assistant Business Manager – Harrods, London (37.5 Hours)
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NARS Assistant Business Manager – Harrods, London (37.5 Hours)
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Join to apply for the NARS Assistant Business Manager – Harrods, London (37.5 Hours) role at Shiseido
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NARS Assistant Business Manager
Reports to: Area Sales & Education Manager NARS
NARS Assistant Business Manager
Reports to: Area Sales & Education Manager NARS
Job Location: Harrods, London
Contract type: Permanent Contract, 37.5 hours per week over 5 days
MISSION
NARS inspires self-expression, creativity and artistry – bringing high-fashion, high-style and forward thinking to beauty. As a Supervisor you will be bringing this vision to our customers on counter. Your passion for artistry, service and leading people is key. As part of the counter management team, you will help to deliver a successful business through the motivation and engagement of your team members.
We are part of the Shiseido Group, and in joining NARS you will not only receive innovative and artistry led training, a generous discount on our award winning products and the chance to be part of a fast growing brand – you join an incredible group network of brands, where developing our people is at the heart of our business.
About Shiseido
Our mission : Beauty Innovations for a Better World
Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over ÂŁ7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?
Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market.
To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams
- Leverage our unique portfolio of Beauty brands across all 3 categories
- Stay agile and capture new retail opportunities
- Customer-driven decisions
- Create a great place to work in Beauty
Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally.
Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome.
We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.
Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.
About
ABOUT NARS
Created in 1994 in New York by visionary makeup artist François NARS, NARS Cosmetics is one of the leading and most respected brands in the world of makeup artistry.
Main Responsibilities
Leading by example by in delivering our customer engagement approach you will be able to create strong connections with your customers through the brand history and high performance formulas thus securing brand loyalty to not only NARS but you as an Artist. Your coaching skills will be a real asset as you support management in developing the team, whilst your drive will ensure that the team are delivering on sales targets.
We\’ll make sure you have the tools and training you need to deliver and inspire in coaching, artistry and customer service so that you can support the leadership of the team and take accountability when the manager is not there. In return, we\’ll expect you to deliver on your goals whilst supporting and driving the team. As a NARS Artist and Assistant Business Manager, you have the power to change the way a client feels about themselves through your actions, communication and the connections that you make. This will be your daily commitment to your clients and yourself.
PROFILE
- Must have held a leadership position in a retail business
- Track record of coaching and developing teams
- Strong experience in artistry, ideally with a qualification
- Ability to communicate effectively with a team and lead
- Ability to drive KPIs and sales targets
- Excellent communicator
- Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
The Benefits You’ll Love…
30 days holiday, including bank holidays, increasing with service
Generous discretionary commission scheme
Contributory pension scheme – 5% employer contribution
Generous product allocation & discount
Enhanced parental allowance
Life Assurance up to x2 your salary
Employee referral bonuses
Access to Retail Trust
Annual performance and development reviews so you know your career is going in the right direction
At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law.
We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.
If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.
POSITION REFERENCE NUMBER: 15836
Seniority level
-
Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Personal Care Product Manufacturing
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NARS Assistant Business Manager - Harrods, London (37.5 Hours) employer: Shiseido
Contact Detail:
Shiseido Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NARS Assistant Business Manager - Harrods, London (37.5 Hours)
✨Tip Number 1
Familiarise yourself with NARS products and their unique selling points. Understanding the brand's ethos and product range will help you connect with customers and demonstrate your passion during interviews.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience in managing teams or driving sales. Highlight specific examples where you've motivated others or achieved targets, as this aligns with the role's responsibilities.
✨Tip Number 3
Network within the beauty industry, especially with professionals who have experience at Shiseido or NARS. Attend beauty events or workshops to make connections that could provide insights or referrals for your application.
✨Tip Number 4
Prepare to discuss how you can contribute to creating a positive customer experience. Think of examples where you've gone above and beyond for customers, as this is crucial for a role focused on artistry and service.
We think you need these skills to ace NARS Assistant Business Manager - Harrods, London (37.5 Hours)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Shiseido and NARS. Research their values, mission, and product offerings. This knowledge will help you tailor your application to reflect their ethos and demonstrate your passion for the brand.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail, customer service, or beauty industries. Showcase specific achievements that align with the responsibilities of an Assistant Business Manager, such as driving sales or leading a team.
Showcase Your Passion for Beauty: Express your enthusiasm for makeup artistry and customer engagement in your application. Share personal experiences or insights that illustrate your commitment to beauty and self-expression, which are central to the NARS brand.
Tailor Your Application: Customise your CV and cover letter for this specific role. Use keywords from the job description, such as 'leadership', 'artistry', and 'customer-driven decisions', to demonstrate that you understand the position and its requirements.
How to prepare for a job interview at Shiseido
✨Know Your Products
Familiarise yourself with NARS products and their unique selling points. Be prepared to discuss your favourite products and how they can enhance a client's beauty routine.
✨Showcase Your Passion for Artistry
Demonstrate your enthusiasm for makeup artistry during the interview. Share examples of how you've used creativity in past roles or personal projects to connect with clients.
✨Emphasise Customer Service Skills
Highlight your experience in providing exceptional customer service. Discuss how you’ve handled challenging situations and turned them into positive experiences for clients.
✨Prepare Questions About the Brand
Come equipped with thoughtful questions about NARS and Shiseido's vision. This shows your genuine interest in the company and helps you understand how you can contribute to their goals.
