At a Glance
- Tasks: Engage customers with fragrance stories and meet sales targets.
- Company: Join Shiseido Group, a top cosmetics company with a rich heritage.
- Benefits: Enjoy flexible hours, inspiring training, and a vibrant team culture.
- Why this job: Be part of a luxury brand and share your passion for fragrances.
- Qualifications: Excellent communication skills and a passion for customer service required.
- Other info: This role is perfect for those who love beauty and want to make an impact.
As a Fragrance Consultant, you will be sharing your passion for Fragrances and delighting customers with our Brand stories. As part of the Shiseido Group, you will not only be immersed in the luxurious and sensual world of these beautiful Fragrance houses and receive inspiring training on all of our scents - you join an incredible group network of brands, where developing our people is at the heart of our business.
MAIN RESPONSIBILITIES
- You will relish in the challenge of meeting your sales targets and identifying new opportunities to drive the business as you ensure customers are excited and engaged through creating activity around our Brands.
- Providing exceptional service and surpassing the expectations of customers will come naturally to you, as will your confidence in establishing meaningful rapport with both customers and store teams.
- A true ambassador to all of our Brands, you will ensure that they are looking their best at all times.
- We will ensure you have all the tools and training you need to share our brands with your customer and to be an expert story teller in fragrance.
- In return we expect you to be reaching and exceeding your sales targets, working as part of the team to achieve those counter goals.
- Your experience in and passion for fragrance will be a great addition to our teams, and you will have an amazing opportunity to join our beautiful brands and share this passion with our customers.
PROFILE
- Excellent Communication and Customer Service skills
- Ability to work independently and as part of a team
- Self-motivated and results driven
- Alignment with the group's "Trust8" working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
ORGANISATION
- Reports to: Area Sales & Education Manager
- Job Location: Various locations
- Contract type: Permanent Contract, 7.5 hours per week over 1 day
ABOUT SHISEIDO GROUP
Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022.
ABOUT DESIGNER FRAGRANCES
Shiseido Group's fragrance brands are a collection of luxurious and exciting fragrance brands, which are amongst the leaders in the UK market.
Mobile Fragrance Consultant - Boots Manchester (7.5 Hours) employer: Shiseido
Contact Detail:
Shiseido Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Fragrance Consultant - Boots Manchester (7.5 Hours)
✨Tip Number 1
Familiarise yourself with the fragrance brands under the Shiseido Group. Understanding their unique stories and scent profiles will help you engage customers effectively and demonstrate your passion during interviews.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with friends or family. This will boost your confidence in establishing rapport with customers and showcase your exceptional service skills.
✨Tip Number 3
Research the latest trends in the fragrance industry and be prepared to discuss them. Showing that you are knowledgeable about current market dynamics can set you apart from other candidates.
✨Tip Number 4
Network with current employees or professionals in the fragrance industry. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying for the role.
We think you need these skills to ace Mobile Fragrance Consultant - Boots Manchester (7.5 Hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Mobile Fragrance Consultant. Highlight your passion for fragrances and customer service in your application.
Tailor Your CV: Customise your CV to reflect your experience in sales and customer service. Emphasise any previous roles where you have met sales targets or provided exceptional customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the fragrance industry and your alignment with Shiseido Group's values. Mention specific brands you admire and how you can contribute to their success.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with customers or worked as part of a team. This is crucial for a role that requires building rapport with both customers and store teams.
How to prepare for a job interview at Shiseido
✨Show Your Passion for Fragrance
Make sure to express your enthusiasm for fragrances during the interview. Share personal experiences or stories about how fragrances have impacted you, and be prepared to discuss your favourite scents and why you love them.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight situations where you went above and beyond to meet a customer's needs, as this role requires creating meaningful rapport with customers.
✨Align with Company Values
Familiarise yourself with Shiseido Group's 'Trust8' principles. Be ready to discuss how you embody these values in your work, particularly in terms of collaboration, accountability, and integrity.
✨Prepare for Sales-Related Questions
Since meeting sales targets is a key responsibility, think of specific instances where you've successfully driven sales or identified new opportunities. Be ready to discuss your strategies and how you can apply them in this role.