At a Glance
- Tasks: Engage customers with fragrance expertise and drive sales through exceptional service.
- Company: Join the iconic Serge Lutens brand within the Shiseido Group.
- Benefits: Enjoy 30 days holiday, generous commission, and employee discounts.
- Why this job: Be a fragrance ambassador and share your passion with customers.
- Qualifications: Excellent communication skills and a love for fragrance.
- Other info: Inclusive workplace with flexible working options and career growth opportunities.
The predicted salary is between 1040 - 1248 £ per month.
Serge Lutens is an iconic and well-respected brand within the Beauty industry, representing over 50 years of avant-garde beauty as inspired by Mr. Lutens' rich and varied background in fashion, film, photography and beauty. A multi-talented artist, Mr. Lutens is a pioneer and a visionary who is often credited with revolutionising colour cosmetics through the makeup line he created for Christian Dior in 1967, as well as with paving the way for Niche fragrance with the launch of Feminité du Bois and the opening of Salon Palais Royal in 1992.
We are part of the Shiseido Group, and in joining Serge Lutens - you join an incredible group network of brands, where developing our people is at the heart of our business.
YOUR NEXT ROLE: Fragrance Consultant Serge Lutens
YOUR RESPONSIBILITIES
- You will relish in the challenge of meeting your sales targets and identifying new opportunities to drive the business as you ensure customers are excited and engaged through creating activity around our Brands.
- Providing exceptional service and surpassing the expectations of customers will come naturally to you, as will your confidence in establishing meaningful rapport with both customers and store teams.
- A true ambassador to all of our Brands, you will ensure that they are looking their best at all times.
- We will ensure you have all the tools and training you need to share our brands with your customer and to be an expert story teller in fragrance.
- In return we'll expect you to be reaching and exceeding your sales targets, working as part of the team to achieve those counter goals.
- Your experience in and passion for fragrance will be a great addition to our teams, and you'll have an amazing opportunity to join our beautiful brands and share this passion with our customers.
YOUR BACKGROUND
- Excellent Communication and Customer Service skills
- Ability to work independently and as part of a team
- Self-motivated and results driven
- Alignment with the group's "Trust8" working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
BENEFITS YOU'LL LOVE
- 30 days holiday, including bank holidays, increasing with service
- Generous discretionary commission scheme
- Contributory pension scheme – 5% employer contribution
- Generous product allocation & discount
- Enhanced parental allowance
- Life Assurance up to x2 your salary
- Employee referral bonuses
- Access to Retail Trust
- Annual performance and development reviews so you know your career is going in the right direction
OUR VALUES
- THINK BIG
- TAKE RISKS
- HANDS ON
- COLLABORATE
- BE OPEN
- ACT WITH INTEGRITY
- BE ACCOUNTABLE
- APPLAUD SUCCESS
INCLUSION HEROES
Together, we can build a vibrant and dynamic team that reflects the diverse world we serve. We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success.
We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion and are proud to promote a culture which supports and appreciates people from all backgrounds. We are always open to flexible working, part time arrangements and any adjustments which you might need to get the best experience whilst at work.
We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. We are proud to be recognised as a disability confident employer and have a number of internal employee forums which promote advocacy for our teams. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.
OUR HIRING PROCESS
Once you have applied for the role, we will screen your CV. We will do our best to get back to all candidates who apply, however in some cases it may not be possible due to the high volume of applications. If you have not heard back from us within 30 days of your application, unfortunately this may be you have not been successful on this occasion.
All applicants must have the right to live and work in the UK.
Serge Lutens Fragrance Consultant - Harrods Knightsbridge (22.5 Hours) in London employer: Shiseido
Contact Detail:
Shiseido Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Serge Lutens Fragrance Consultant - Harrods Knightsbridge (22.5 Hours) in London
✨Tip Number 1
Get to know the brand inside out! Dive into Serge Lutens' history and values, so you can chat confidently about their fragrances. This will help you connect with customers and show you're genuinely passionate about what you’re selling.
✨Tip Number 2
Practice your storytelling skills! Being able to share the unique stories behind each fragrance will engage customers and make their shopping experience memorable. We all love a good story, right?
✨Tip Number 3
Network like a pro! Don’t just stick to your team; get to know other departments and colleagues. Building relationships can open doors to new opportunities and help you hit those sales targets.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at Serge Lutens. Let’s make it happen!
We think you need these skills to ace Serge Lutens Fragrance Consultant - Harrods Knightsbridge (22.5 Hours) in London
Some tips for your application 🫡
Show Your Passion for Fragrance: When writing your application, let your love for fragrance shine through! Share your experiences and what makes you excited about the world of scents. We want to see that you're not just applying for a job, but that you're genuinely passionate about being a part of our brand.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your relevant skills and experiences that align with the responsibilities of a Fragrance Consultant. We appreciate when candidates take the time to connect their background with what we’re looking for!
Be Authentic and Personable: In your written application, let your personality come through! We value authenticity and want to know who you are beyond your qualifications. Use a friendly tone and don’t be afraid to share a bit about yourself – it helps us get to know you better.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture right there!
How to prepare for a job interview at Shiseido
✨Know Your Fragrance Facts
Before the interview, brush up on your knowledge of Serge Lutens fragrances and the brand's history. Being able to discuss specific scents, their notes, and what makes them unique will show your passion and expertise in fragrance.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you engaged with customers and exceeded their expectations, as this role is all about creating memorable experiences for clients.
✨Emphasise Team Collaboration
Since teamwork is crucial in this role, think of instances where you successfully collaborated with others to achieve a common goal. Be ready to discuss how you can contribute to the team dynamic at Harrods.
✨Align with Company Values
Familiarise yourself with the Shiseido Group's 'Trust8' principles. During the interview, demonstrate how your personal values align with theirs, especially in areas like integrity and accountability, to show you're a great fit for their culture.