NARS Store Manager - Stratford Boutique, London (37.5 Hours)

Store Manager NARS
Who We Are
Sophisticated, witty and effortlessly chic, NARS embraces individuality, providing the vivid colour and luxurious texture needed to express personal visions of beauty.

Created in 1994 by the iconoclastic makeup artist François Nars, the brand has become a modern cult classic, synonymous with artistry, exquisite design, richly adventurous colour and witty irreverence. With counters across the UK & Ireland and a growing network of standalone stores, NARS is the brand to join for those who want to focus on the future.

We are part of the Shiseido Group, and in joining NARS you will not only receive innovative and artistry led training, a generous discount on our award winning products and the chance to be part of a fast growing brand – you join an incredible group network of brands, where developing our people is at the heart of our business.

YOUR NEXT ROLE : Store Manager NARS – Stratford Boutique, Westfield London (37.5 Hours over 5 Days per Week, Permanent Contract)
The Store Manager is accountable for leading and developing a high-performing team to deliver exceptional customer experiences aligned with NARS\’ brand values. They are responsible for driving sales and exceeding KPIs through strategic planning and performance management. The role oversees daily store operations, including stock control, visual merchandising, and compliance, while acting as a brand ambassador to promote creativity and self-expression. The Store Manager collaborates with Area Managers and Head Office to report on performance and execute commercial strategies effectively.

Your Responsibilities
As a Store Manager, you lead the store team to deliver exceptional customer experiences and drive commercial success. Your key responsibilities include:

• Team Leadership: Recruit, coach, and develop a high-performing team of artists and advisors.
• Sales & KPIs: Maximise sales performance, monitor KPIs, and implement strategies to exceed targets.
• Customer Experience: Ensure every client receives premium service aligned with NARS\’ artistry and brand values.
• Operations Management: Oversee daily operations including stock control, visual merchandising, and compliance.
• Brand Representation: Act as a brand ambassador, promoting NARS\’ philosophy of creativity, self-expression, and high fashion.
• Reporting & Strategy: Collaborate with Area Managers and HQ to report performance and execute business plans.

YOUR BACKGROUND
We Value Diversity And Creativity In All That We Do. Your Suitability Will Come Through a Range Of Experiences And Backgrounds. Specifically We Encourage Experiences From The Below

• Demonstrable Retail Management experience
• Strong experience in artistry, ideally with a qualification
• Ability to communicate effectively with Area Manager on business performance
• Ability to drive KPIs and sales targets within the team
• Excellent communicator
• Experience in coaching and developing others
• Alignment with the group\’s \”Trust8\” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

Benefits You\’ll Love

• 30 days holiday, including