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For Companies At a Glance
- Tasks: Lead a passionate team to inspire creativity and deliver exceptional customer experiences.
- Company: Join NARS, a high-fashion beauty brand under the Shiseido Group.
- Benefits: Enjoy 30 days holiday, generous discounts, and a contributory pension scheme.
- Why this job: Make a real impact in beauty while developing your leadership skills.
- Qualifications: Retail management experience and a flair for artistry are essential.
- Other info: Be part of a diverse team committed to innovation and inclusivity.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Reports to: Area Sales & Education Manager NARS
Job Location: Harvey Nichols, Knightsbridge London
Contract type: Permanent Contract, 37.5 hours per week over 5 days
Mission
NARS inspires self-expression, creativity and artistry - bringing high-fashion, high-style and forward thinking to beauty. As a Counter Manager you will be bringing this vision to our customers on counter. Your passion for artistry, service and leading people is key; we are looking for someone who is confident and experienced in managing a business, coaching and developing a team and is ready to embody the NARS way in everything they do.
We are part of the Shiseido Group, and in joining NARS you will receive innovative and artistry-led training, a generous discount on our award-winning products and the chance to be part of a fast-growing brand – you join an incredible group network of brands, where developing our people is at the heart of our business.
Main Responsibilities
- You will inspire and motivate your small team to be the best they can be, every day.
- Through your leadership you will develop the team to deliver our customer engagement approach and create strong connections with customers through brand history and high-performance formulas, encouraging them to identify and maximise sales opportunities.
- You’ll be empowered to take accountability for driving your business.
- You’ll use networking skills to connect with external partners to recruit new customers while engaging existing customers and securing brand loyalty to NARS and to you as an Artist.
- Work with your Area Manager, Education and HR to build a business plan that drives KPIs across your team and delivers results.
- As a NARS Artist and Account Manager, you have the power to change the way a client feels about themselves through your actions, communication and connections you make.
Profile
- Demonstrable Retail Management experience
- Strong experience in artistry, ideally with a qualification
- Ability to communicate effectively with Area Manager on business performance
- Ability to drive KPIs and sales targets within the team
- Excellent communicator
- Experience in coaching and developing others
- Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
Benefits
- 30 days holiday, including bank holidays, increasing with service
- Generous discretionary commission scheme
- Contributory pension scheme – 5% employer contribution
- Generous product allocation & discount
- Enhanced parental allowance
- Life Assurance up to x2 your salary
- Employee referral bonuses
- Access to Retail Trust
- Annual performance and development reviews
At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We welcome applications from individuals of all backgrounds and are an equal opportunity employer.
If you need any support or adjustments during your application, please get in touch with us. We are committed to providing equal employment opportunities and supporting applicants with disabilities.
NARS Retail Manager - Harvey Nichols, Knightsbridge London (37.5 Hours) employer: Shiseido
Contact Detail:
Shiseido Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NARS Retail Manager - Harvey Nichols, Knightsbridge London (37.5 Hours)
✨Tip Number 1
Get to know the brand inside out! Dive into NARS' history, products, and values. When you walk into that interview, you want to show them you're not just a fan but a true ambassador for their artistry and vision.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed as a Counter Manager at NARS.
✨Tip Number 3
Show off your leadership skills! Prepare examples of how you've motivated and developed teams in the past. NARS is all about inspiring others, so be ready to share your success stories.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the NARS family. Don’t miss out on this opportunity!
We think you need these skills to ace NARS Retail Manager - Harvey Nichols, Knightsbridge London (37.5 Hours)
Some tips for your application 🫡
Show Your Passion for Artistry: When writing your application, let your love for beauty and artistry shine through. Share experiences that highlight your creativity and how you've inspired others in the past. We want to see your personality!
Highlight Your Leadership Skills: As a Counter Manager, you'll be leading a team, so make sure to showcase your management experience. Talk about how you've coached and developed others, and how you’ve driven results in previous roles. We’re looking for someone who can motivate and inspire!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. We appreciate a well-organised application that makes it easy for us to see why you’d be a great fit for NARS.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the NARS family!
How to prepare for a job interview at Shiseido
✨Know Your NARS
Before the interview, dive deep into NARS' brand history and product offerings. Familiarise yourself with their mission of self-expression and artistry. This will not only show your passion for the brand but also help you connect with the interviewers on a deeper level.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and driving sales. Think about specific situations where you inspired your team or achieved KPIs. This will demonstrate your capability to lead and develop others, which is crucial for the Counter Manager role.
✨Practice Your Communication
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to rehearse common interview questions with a friend or in front of a mirror to ensure you convey your ideas effectively during the actual interview.
✨Be Ready to Discuss Business Strategy
Since you'll be responsible for driving business performance, come prepared with ideas on how to engage customers and maximise sales opportunities. Think about how you would build a business plan and be ready to discuss your strategies with the interviewers.
