At a Glance
- Tasks: Share your passion for skincare and makeup while driving sales and engaging customers.
- Company: Join Shiseido, a top global cosmetics brand with a rich heritage.
- Benefits: Enjoy 30 days holiday, generous commission, and product discounts.
- Why this job: Be part of a team that values creativity and innovation in beauty.
- Qualifications: Experience in retail makeup artistry and excellent communication skills.
- Other info: Inclusive workplace committed to diversity and personal growth.
Reports to: Area Sales & Education Manager Skin & Fragrance
Job Location: John Lewis, London Oxford Street
Contract type: Permanent Contract, 15 hours per week over 2 days
Hourly rate: £14.70
MISSION
We find beauty in everything, in science and art, in the products we make and how we engage with the world. As a Beauty Consultant, you will embody the spirit of Omotenashi, the Japanese concept of going above and beyond the expectations of each customer, treating each customer uniquely, listening to them and understanding their needs. We are the namesake of the Shiseido Group, and in joining Shiseido you will not only receive industry leading training, access to our award winning products and the chance to be part of a brand that is forever leading innovation and cutting edge technology - you join an incredible network of brands, where developing our people is at the heart of our business.
ABOUT SHISEIDO GROUP
Our mission: Beauty Innovations for a Better World. Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develops brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World.
MAIN RESPONSIBILITIES
You will let your passion for skincare and makeup shine through. You'll provide both skincare expertise through demonstrations and facials, and share some of the best kept beauty secrets by educating them on Shiseido's innovative products as we continue to establish Shiseido as an authority in makeup. Keeping in mind your targets at all time, you'll be determined to drive sales and seek opportunities to deliver engaging activity on counter to ensure you work as a team to hit both your and the counters goals.
With a selective distribution, your voice is always heard in Shiseido and you have the opportunity to make a real impact on the business. We expect you to be experienced in skincare and beauty, to be proactive and target driven with a true passion for everything Shiseido represents. In return we offer world-renowned training - we invest in you, ensuring you have the highest level of product and service knowledge, and helping you realise your full potential.
PROFILE
- Demonstrable retail Makeup Artistry experience
- Excellent Communication and Customer Service skills
- Ability to work independently and as part of a team
- Self-motivated and results driven
- Alignment with the group's "Trust8" working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
The benefits you'll love...
- 30 days holiday, including bank holidays, increasing with service
- Generous discretionary commission scheme
- Contributory pension scheme - 5% employer contribution
- Generous product allocation & discount
- Enhanced parental allowance
- Life Assurance up to x2 your salary
- Employee referral bonuses
- Access to Retail Trust
- Annual performance and development reviews so you know your career is going in the right direction
At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law.
We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.
If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.
Ginza Beauty Expert in London employer: Shiseido
Contact Detail:
Shiseido Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ginza Beauty Expert in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Shiseido's history, values, and products. This will not only impress your interviewers but also help you connect your passion for beauty with their mission.
✨Tip Number 2
Practice your customer engagement skills! Since the role is all about treating customers uniquely, think of scenarios where you can showcase your ability to listen and respond to their needs. Role-playing with a friend can be super helpful!
✨Tip Number 3
Show off your sales drive! Be ready to discuss how you've hit targets in the past or how you plan to do so in this role. Bring examples of your success stories to the table – numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Shiseido family. Let’s make it happen!
We think you need these skills to ace Ginza Beauty Expert in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for beauty and skincare shine through! Share your experiences and what makes you excited about working with Shiseido. We want to see your personality and enthusiasm!
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your relevant skills and experiences that align with the role of a Ginza Beauty Expert. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Shiseido
✨Know Your Products Inside Out
Before your interview, make sure you’re familiar with Shiseido's range of skincare and makeup products. Understand their unique selling points and be ready to discuss how they can benefit customers. This will show your passion for the brand and your commitment to providing excellent customer service.
✨Embrace the Spirit of Omotenashi
Familiarise yourself with the concept of Omotenashi, which is all about anticipating customer needs and going above and beyond. Think of examples from your past experiences where you’ve provided exceptional service or created memorable customer interactions. This will demonstrate your alignment with Shiseido’s values.
✨Showcase Your Sales Skills
Prepare to discuss your previous retail experience and how you’ve successfully driven sales in the past. Be ready to share specific examples of how you’ve met or exceeded targets, as this role is all about achieving goals while delivering a fantastic customer experience.
✨Be Ready for Role-Playing Scenarios
During the interview, you might be asked to participate in role-playing exercises to demonstrate your customer interaction skills. Practice common scenarios, such as recommending products based on skin types or addressing customer concerns. This will help you feel more confident and showcase your expertise.