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- Tasks: Manage the Shiseido & Drunk Elephant counter, engaging customers and driving sales.
- Company: Join Shiseido Group, a top global cosmetics company with a rich 150-year heritage.
- Benefits: Enjoy 30 days holiday, generous discounts, and world-class training opportunities.
- Why this job: Be part of a vibrant beauty culture and make a real impact in a fast-paced environment.
- Qualifications: Retail experience in beauty is preferred; strong communication and team leadership skills are essential.
- Other info: This role offers a permanent contract with flexible hours across three days.
The predicted salary is between 24000 - 36000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
As a joint brand Counter Manager, you will bring the Shiseido & Drunk Elephant vision to our customers in a fast paced open sell shopping environment, embodying each brand's philosophy into every customer connection. We are looking for someone who is passionate about all things beauty, thinks creatively and is open minded. Personality, pace and enthusiasm are key.
We are part of the Shiseido Group, and in joining Shiseido & Drunk Elephant brands you will not only receive innovative world class training, a generous discount on our award winning products and the chance to work with two high performance skin brands - you join an incredible group network of brands, where developing our people is at the heart of our business.
ABOUT SHISEIDO GROUP
Our mission: Beauty Innovations for a Better World. Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022.
MAIN RESPONSIBILITIES
- You will relish in the challenge of meeting your sales targets and identifying new opportunities to drive the business.
- You are a Beauty and skin enthusiast and will be confident, engaging and knowledgeable about Shiseido and Drunk Elephant brand vision and products.
- Providing exceptional service and surpassing the expectations of customers will come naturally to you.
- You will maintain high standards of visual excellence of the Shiseido and Drunk Elephant space.
- You will also nurture the relationship between Shiseido group and the retail partners in store.
PROFILE
- Ability to work and drive a team to achieve a sales target in a fast paced environment.
- Excellent communication skills with all touch points, Customers, Team members, Area Manager and retail partners in store.
- Organised and methodical, able to recognise business opportunities and plan accordingly.
- Ability to motivate and inspire team members, to deliver brand message and an exceptional customer experience.
- Management experience or retail sales experience in beauty retail industry desirable.
The benefits you'll love...
- 30 days holiday, including bank holidays, increasing with service.
- Generous discretionary commission scheme.
- Contributory pension scheme - 5% employer contribution.
- Generous product allocation & discount.
- Enhanced parental allowance.
- Life Assurance up to x2 your salary.
- Employee referral bonuses.
- Access to Retail Trust.
- Annual performance and development reviews.
Drunk Elephant & Shiseido Multi Brand Counter Manager - Sephora, Metrocentre Newcastle (22.5 Hours) employer: Shiseido
Contact Detail:
Shiseido Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drunk Elephant & Shiseido Multi Brand Counter Manager - Sephora, Metrocentre Newcastle (22.5 Hours)
✨Tip Number 1
Familiarise yourself with both Shiseido and Drunk Elephant's brand philosophies. Understanding their unique selling points and product lines will help you engage customers effectively and demonstrate your passion for beauty.
✨Tip Number 2
Showcase your ability to work in a fast-paced environment by sharing examples from previous roles where you successfully met sales targets or managed multiple tasks. This will highlight your suitability for the dynamic nature of the role.
✨Tip Number 3
Network with current employees or industry professionals who have experience with Shiseido or Drunk Elephant. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 4
Prepare to discuss how you would create an exceptional customer experience. Think of specific strategies you could implement to connect with customers and drive sales, as this is a key aspect of the role.
We think you need these skills to ace Drunk Elephant & Shiseido Multi Brand Counter Manager - Sephora, Metrocentre Newcastle (22.5 Hours)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with both Shiseido and Drunk Elephant. Research their brand philosophies, product lines, and recent innovations to demonstrate your passion for beauty in your application.
Tailor Your CV: Highlight relevant experience in beauty retail or management. Emphasise your ability to meet sales targets and provide exceptional customer service, as these are key aspects of the role.
Craft a Compelling Cover Letter: Use your cover letter to express your enthusiasm for the position. Mention specific examples of how you embody the brands' values and how you can contribute to their success at Sephora.
Showcase Your Communication Skills: In your application, illustrate your excellent communication skills. Provide examples of how you've successfully engaged with customers and team members in previous roles, as this is crucial for the Counter Manager position.
How to prepare for a job interview at Shiseido
✨Know Your Brands
Familiarise yourself with both Shiseido and Drunk Elephant. Understand their brand philosophies, key products, and what sets them apart in the beauty industry. This knowledge will help you connect with the interviewers and demonstrate your passion for the brands.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, particularly in beauty retail. Highlight specific examples where you met or exceeded sales targets, and explain how you motivated your team to achieve success. This will show that you can drive results in a fast-paced environment.
✨Emphasise Customer Engagement
Be ready to share your strategies for providing exceptional customer service. Discuss how you build rapport with customers and create memorable experiences. This role is all about connecting with customers, so showcasing your interpersonal skills is crucial.
✨Demonstrate Team Leadership
Since this position involves managing a team, be prepared to talk about your leadership style. Share examples of how you've inspired and motivated team members in the past, and how you plan to foster a collaborative environment that aligns with the company's values.
