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- Tasks: Lead a team to exceed sales targets and delight customers at Sephora.
- Company: Join Drunk Elephant, a visionary skincare brand under the Shiseido Group.
- Benefits: Enjoy 30 days holiday, commission, pension, and career development opportunities.
- Why this job: Be part of a brand that prioritises skin health and innovative ingredients.
- Qualifications: Retail management experience and effective communication skills are essential.
- Other info: Ongoing training provided to enhance your product and management skills.
The predicted salary is between 24000 - 36000 £ per year.
Drunk Elephant Counter Manager
Job Location: Sephora, Eldon Square – Newcastle
Contract type: Permanent Contract, 22.5 hours per week over 3 days
MISSION
Drunk Elephant isolates the most effective ingredients that directly benefit the health of skin. The brand follows an ingredient elimination philosophy for a total skin reset, using products exclusively to maximize results.
We are committed to using only ingredients that either directly benefit the skin\’s health or support formulation integrity, based on biocompatibility, regardless of whether they are synthetic or natural.
The Suspicious 6
We believe six common ingredients—essential oils, drying alcohols, silicones, chemical sunscreens, fragrances/dyes, SLS—are at the root of many skin issues. Removing these (taking a #drunkbreak) allows skin to reset and return to a healthy, balanced state.
Skincare \”Smoothies\”
Our routines are like smoothies—easy to mix and customizable. All products are biocompatible and highly absorbable.
Drunk Head to Toe
Skin is skin—whether scalp, eye area, or legs—healthy skin is treated with nourishing, biocompatible ingredients. We offer hair-care and body products that respect the skin.
We are part of the Shiseido Group, offering industry-leading training, product discounts, and opportunities within a fast-growing visionary brand.
ABOUT SHISEIDO GROUP
Founded in 1872 in Japan, Shiseido is among the top 5 global cosmetics companies, operating in 120 countries with 42,000 employees. It offers a diverse portfolio of skincare, makeup, and fragrances, with a mission: Beauty Innovations for a Better World.
Our strengths include a diverse portfolio, agility in retail opportunities, customer-driven decisions, and a positive work environment. Our leading brand is NARS, the No 8 in the UK market.
ABOUT DRUNK ELEPHANT
We focus on ingredients that benefit skin health and support formulation integrity, choosing based on biocompatibility.
MAIN RESPONSIBILITIES
As a Counter Manager, you will use your networking skills to recruit new customers and delight existing ones, aiming to exceed sales targets. You will work closely with your Area Manager, Education, and HR to build and implement a business plan that drives KPIs and results. We provide ongoing training to help you develop your product, service, and management skills.
PROFILE
- Retail management experience
- Business management experience
- Artistry experience, ideally qualified
- Effective communication with Area Manager
- Ability to drive KPIs and sales
- Excellent communication skills
- Experience coaching and developing others
- Alignment with \”Trust8\” principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
The benefits include 30 days holiday, discretionary commission, pension, parental allowance, life assurance, referral bonuses, access to Retail Trust, and career development reviews.
POSITION REFERENCE NUMBER: 14196 #J-18808-Ljbffr
Drunk Elephant Counter Manager- Sephora, Eldon Square (22.5 Hours) employer: Shiseido
Contact Detail:
Shiseido Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drunk Elephant Counter Manager- Sephora, Eldon Square (22.5 Hours)
✨Tip Number 1
Familiarise yourself with Drunk Elephant's product range and their ingredient philosophy. Understanding the brand's commitment to biocompatibility and the Suspicious 6 will help you engage customers effectively and demonstrate your passion for the products.
✨Tip Number 2
Network within the beauty community, especially with those who have experience in retail management or skincare. Attend local beauty events or workshops to connect with potential colleagues and gain insights into effective sales strategies.
✨Tip Number 3
Showcase your leadership skills by discussing any previous experiences where you've successfully coached or developed team members. Highlighting your ability to drive KPIs and sales through effective team management will set you apart.
✨Tip Number 4
Prepare to discuss how you align with the 'Trust8' principles during your interview. Think about specific examples from your past experiences that demonstrate your ability to collaborate, take risks, and act with integrity in a retail environment.
We think you need these skills to ace Drunk Elephant Counter Manager- Sephora, Eldon Square (22.5 Hours)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Drunk Elephant's philosophy and product range. Highlight your understanding of their ingredient elimination approach and how it aligns with your skincare values in your application.
Tailor Your CV: Ensure your CV reflects relevant retail management and business experience. Emphasise any previous roles where you exceeded sales targets or successfully managed a team, as these are key aspects of the Counter Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for skincare and your alignment with Drunk Elephant's principles. Mention specific examples of how you've driven KPIs in past roles and your ability to coach and develop others.
Highlight Communication Skills: In your application, provide examples of effective communication with management and teams. This is crucial for the role, so demonstrate how you've successfully collaborated with others to achieve business goals.
How to prepare for a job interview at Shiseido
✨Know the Brand Philosophy
Familiarise yourself with Drunk Elephant's ingredient elimination philosophy and the Suspicious 6. Understanding their commitment to skin health will show your genuine interest in the brand and its values.
✨Demonstrate Your Sales Skills
Prepare examples of how you've successfully driven sales in previous roles. Be ready to discuss specific strategies you used to exceed targets and how you can apply those skills as a Counter Manager.
✨Showcase Your Leadership Experience
Highlight your retail management experience and any coaching or development roles you've had. Discuss how you can inspire and lead a team to achieve KPIs while maintaining a positive work environment.
✨Align with Trust8 Principles
Be prepared to discuss how you embody the Trust8 principles. Share examples of how you've thought big, taken risks, collaborated with others, and acted with integrity in your past roles.
