At a Glance
- Tasks: Drive sales and create engaging experiences around luxury fragrance brands.
- Company: Join a leading fragrance company with a commitment to diversity and inclusion.
- Benefits: Enjoy 30 days holiday, generous commission, and employee discounts.
- Other info: Flexible working options and excellent career development opportunities await you.
- Why this job: Be a brand ambassador and share your passion for fragrances with customers.
- Qualifications: Strong communication skills and a results-driven mindset are essential.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
You will relish in the challenge of meeting your sales targets and identifying new opportunities to drive the business as you ensure customers are excited and engaged through creating activity around our Brands. Providing exceptional service and surpassing the expectations of customers will come naturally to you, as will your confidence in establishing meaningful rapport with both customers and store teams. A true ambassador to all of our Brands, you will ensure that they are looking their best at all times.
We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion. We are proud to be a disability confident employer and we provide flexible working and adjustments to support all team members.
We will ensure you have all the tools and training you need to share our brands with customers and to be an expert storyteller in fragrance. In return we'll expect you to reach and exceed your sales targets, working as part of a team to achieve those counter goals. Your experience in and passion for fragrance will be a great addition to our teams, and you'll have an amazing opportunity to join our beautiful brands and share this passion with our customers.
When your CV is shortlisted, you will be contacted by the hiring manager to explore your motivation, suitability and role expectations. Successful applicants will be invited to at least one interview. Preferably, we would like to meet you in person and give you the opportunity to test your commute as well as see your potential place of work. If you are successful at interview, you will be required to have an in‑store trade test. All applicants must have the right to live and work in the UK.
Qualifications & Skills
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Self‑motivated and results driven
- Alignment with the group's “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
Shiseido Group’s fragrance brands are a collection of luxurious and exciting fragrance brands, amongst the leaders in the UK market, including Narciso Rodriguez, Issey Miyake and Serge Lutens.
Benefits
- 30 days holiday, including bank holidays, increasing with service
- Generous discretionary commission scheme
- Contributory pension scheme – 5% employer contribution
- Generous product allocation & discount
- Enhanced parental allowance
- Life assurance up to twice your salary
- Employee referral bonuses
- Access to Retail Trust
- Annual performance and development reviews
Designer Fragrances Counter Manager employer: Shiseido
As a Designer Fragrances Counter Manager, you will thrive in a vibrant and inclusive environment that champions diversity and empowers employees to excel. With generous benefits such as 30 days of holiday, a competitive commission scheme, and opportunities for personal growth through annual reviews, you'll be part of a team that values your contributions and encourages your passion for fragrance. Join us in creating memorable experiences for customers while representing some of the most luxurious brands in the UK market.
StudySmarter Expert Advice🤫
We think this is how you could land Designer Fragrances Counter Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Shiseido, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Shiseido!
We think you need these skills to ace Designer Fragrances Counter Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Shiseido, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Shiseido and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Shiseido that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Shiseido
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
