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For Companies At a Glance
- Tasks: Engage customers with luxury skincare and beauty solutions while driving sales.
- Company: Join Shiseido, a top global cosmetics leader with a rich 150-year heritage.
- Benefits: Enjoy 30 days holiday, generous commission, product discounts, and a contributory pension scheme.
- Why this job: Be part of a prestigious brand at Harrods, making a real impact in beauty.
- Qualifications: Retail beauty experience and NVQ 2 and 3 in skincare are essential.
- Other info: Diversity and inclusion are core values; all backgrounds are encouraged to apply.
The predicted salary is between 30500 - 42000 £ per year.
Clé de Peau Beauté Personal Beauty Specialist
Reports to: Area Sales & Education Manager Skin & Fragrance
Job Location: Harrods, London
Contract type: Permanent Contract, 37.5 hours per week over 5 days
Hourly rate: £14.70
MISSION
Combining Japanese technology and innovation with modern French elegance, Clé de Peau Beauté harnesses the power of radiance, bringing their intelligent, uncompromising, exquisite products to the UK market for the first time. This is the height of luxury for the refined consumer, exclusively available within the iconic Harrods store in Knightsbridge.
As a Clé de Peau Personal Beauty Specialist, you will need to be authentic in your approach, elegant in your service and presentation, and dedicated to the brand and your customers. An expert in skin and beauty, you will be introducing your customers to the ultimate in luxury skincare and cosmetics, and confidently finding the perfect solutions to their skin and beauty needs.
ABOUT SHISEIDO GROUP
Our mission : Beauty Innovations for a Better World
Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?
Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market.
To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams
1. Leverage our unique portfolio of Beauty brands across all 3 categories
2. Stay agile and capture new retail opportunities
3. Customer-driven decisions
4. Create a great place to work in Beauty
Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally.
Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome.
We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.
Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.
ABOUT CLE DE PEAU BEAUTE
Clé de Peau Beauté, the premier luxury skincare and makeup brand from Shiseido Cosmetics, was founded in 1982 as the ultimate expression of elegance and science. Forever guided by exquisite aesthetics and intelligence, Clé de Peau Beauté has instilled its products with modernity, enchantment, and dynamism to emerge as an industry leader in delivering radiance so remarkable, it emanates from within.
MAIN RESPONSIBILITIES
Keeping in mind your targets at all time, you’ll be determined to drive sales and deliver the best in customer service, building a loyal customer base and reflecting the brand values.
You will have access to extensive and immersive training programmes, which will empower you to be industry leaders and deliver an elevated customer experience. On top of this, you join an incredible network of brands within the Shiseido Group, where developing our people is at the heart of our business.
The first business in Western Europe, Harrods will be a worldwide Flagship, so you will be an integral part of the Clé de Peau team. As a result, you will have access to extensive support and tools, and also have the fantastic opportunity to make a real impact on the business. With Clé de Peau Beauté, we want to help you realise your full potential. We expect you to be experienced in skincare and beauty, to be proactive and target driven, with a true passion for the exceptional.
As part of this role, you will be required to perform facials on our customers when needed.
PROFILE
- Demonstrable retail beauty experience with a background in skincare (NVQ 2 and 3 required)
- Excellent Communication and Customer Service skills
- Ability to work independently and as part of a team
- Self-motivated and results driven
- Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
The benefits you’ll love…
30 days holiday, including bank holidays, increasing with service
Generous discretionary commission scheme
Contributory pension scheme – 5% employer contribution
Generous product allocation & discount
Enhanced parental allowance
Life Assurance up to x2 your salary
Employee referral bonuses
Access to Retail Trust
Annual performance and development reviews so you know your career is going in the right direction
At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law.
We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.
If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.
POSITION REFERENCE NUMBER: 15954
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Clé de Peau Beauté Personal Beauty Specialist - Harrods London (37.5 Hours) employer: Shiseido
Contact Detail:
Shiseido Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clé de Peau Beauté Personal Beauty Specialist - Harrods London (37.5 Hours)
✨Tip Number 1
Familiarise yourself with Clé de Peau Beauté's product range and brand philosophy. Understanding their unique blend of Japanese technology and French elegance will help you connect with customers and demonstrate your passion for the brand.
✨Tip Number 2
Enhance your skincare knowledge by staying updated on the latest trends and innovations in the beauty industry. This will not only boost your confidence but also enable you to provide informed recommendations to customers.
✨Tip Number 3
Practice your customer service skills by engaging with potential clients in retail settings. Building rapport and understanding customer needs will be crucial in this role, so the more experience you have, the better.
✨Tip Number 4
Network with professionals in the beauty industry, especially those who have experience with luxury brands. They can offer valuable insights and may even refer you to opportunities within Clé de Peau Beauté or Shiseido.
We think you need these skills to ace Clé de Peau Beauté Personal Beauty Specialist - Harrods London (37.5 Hours)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Clé de Peau Beauté and its values. Highlight your understanding of their luxury skincare and makeup products in your application, showcasing how your personal values align with the brand's mission.
Tailor Your CV: Make sure your CV reflects relevant retail beauty experience, particularly in skincare. Emphasise any qualifications like NVQ 2 and 3, and detail your customer service skills to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your experience but also conveys your passion for beauty and skincare. Use specific examples of how you've driven sales and provided exceptional customer service in previous roles.
Showcase Your Skills: In your application, highlight your ability to work independently and as part of a team. Mention any experience you have with performing facials or other beauty treatments, as this is a key responsibility of the role.
How to prepare for a job interview at Shiseido
✨Show Your Passion for Beauty
Make sure to express your genuine enthusiasm for skincare and beauty during the interview. Share personal experiences or stories that highlight your passion for the industry, as this role requires a true dedication to luxury products and customer service.
✨Demonstrate Product Knowledge
Familiarise yourself with Clé de Peau Beauté's product range and their unique selling points. Be prepared to discuss how these products can meet various customer needs, showcasing your expertise in skincare and beauty.
✨Emphasise Customer Service Skills
Since this role is heavily focused on customer interaction, be ready to provide examples of how you've delivered exceptional customer service in the past. Highlight your ability to build relationships and create loyal customers.
✨Align with Brand Values
Research Clé de Peau Beauté and Shiseido Group's values and mission. During the interview, demonstrate how your personal values align with theirs, particularly around innovation, integrity, and collaboration, which are key to succeeding in this role.