At a Glance
- Tasks: Support the Business Manager in leading a luxury beauty team at Harrods.
- Company: Join Shiseido Group, a top cosmetics company with a rich history since 1872.
- Benefits: Enjoy 30 days holiday, generous commission, and employee discounts.
- Other info: Access extensive training programmes to become an industry leader.
- Why this job: Be part of a prestigious brand, delivering exceptional luxury service and customer experiences.
- Qualifications: Experience in beauty retail management and coaching, with strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Assistant Business Manager - Clé de Peau Beauté
WHO ARE WE?
Combining Japanese technology and innovation with modern French elegance, Clé de Peau Beauté harnesses the power of radiance, bringing their intelligent, uncompromising, exquisite products to the UK market for the first time. This is the height of luxury for the refined consumer, exclusively available within the iconic Harrods store in Knightsbridge.
As Clé de Peau Assistant Business Manager, you will support the Business Manager in leading a team of Personal Beauty Specialists to deliver authentic, elegant, exceptional luxury service. A team of skin and beauty experts, you will ensure your customers’ skin and beauty needs are met as they are confidently introduced to the ultimate in luxury skincare and cosmetics.
We are part of the Shiseido Group, and by joining Clé de Peau you join an incredible group network of brands, where developing our people is at the heart of our business.
YOUR NEXT ROLE : Clé de Peau Beauté Assistant Business Manager – Harrods, London (37.5 Hours over 5 days per week)
YOUR RESPONSIBILITIES
You will consistently identify opportunity and bring ideas to the table to support business growth, passionately engaging the team along the way. Always keeping the brand values in mind, you will help lead the team in building a loyal customer base.
You will have access to extensive and immersive training programmes, which will empower you to be industry leaders and deliver an elevated customer experience. On top of this, you join an incredible network of brands within the Shiseido Group, where developing our people is at the heart of our business.
The first business in Western Europe, Harrods will be a worldwide Flagship, so you will be an integral part of the Clé de Peau team. As a result, you will have access to extensive support and tools, and also have the fantastic opportunity to make a real impact on the business. With Clé de Peau Beauté, we want to help you realise your full potential. We expect you to be experienced in skincare and beauty, to be proactive and target driven, with a true passion for the exceptional.
YOUR BACKGROUND
We value diversity and creativity in all that we do. Your suitability will come through a range of experiences and backgrounds. Specifically we encourage experiences from the below:
- Demonstrable experience in coaching and developing others
- Beauty retail management experience
- Strong experience in artistry, ideally with a qualification
- Ability to communicate effectively with a team and lead
- Ability to drive KPIs and sales targets
- Excellent communicator
- Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
BENEFITS YOU’LL LOVE
- 30 days holiday, including bank holidays, increasing with service
- Generous discretionary commission scheme
- Contributory pension scheme – 5% employer contribution
- Generous product allocation & discount
- Enhanced parental allowance
- Life Assurance up to x2 your salary
- Employee referral bonuses
- Access to Retail Trust
- Annual performance and development reviews so you know your career is going in the right direction
OUR VALUES
- THINK BIG
- TAKE RISKS
- HANDS ON
- COLLABORATE
- BE OPEN
- ACT WITH INTEGITY
- BE ACCOUNTABLE
- APPLAUD SUCCESS
INCLUSION HEROS
Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.
We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success.
We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion and are proud to promote a culture which supports and appreciates people from all backgrounds. We are always open to flexible working, part time arrangements and any adjustments which you might need to get the best experience whilst at work.
We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion.
We are proud to be recognised as a disability confident employer and have a number of internal employee forums which promote advocacy for our teams. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.
OUR HIRING PROCESS
Once you have applied for the role, we will screen your CV. We will do our best to get back to all candidates who apply, however in some cases it may not be possible due to the high volume of applications. If you have not heard back from us within 30 days of your application, unfortunately this may be you have not been successful on this occasion.
If your CV is shortlisted, then you will be contacted by the hiring manager to explore your motivation, suitability and role expectations. Successful applicants will be invited to at least 1 interview. Preferably, we would like to meet you in person and give you the opportunity to test your commute as well as see your potential place of work! If you are successful at interview, you will be required to have an instore trade test.
All applicants must have the right to live and work in the UK.
KEEN TO KNOW MORE?
- Click here to learn more about our brands
- Click here to learn more about Our Principles and The Shiseido Philosophy
- Why not follow our Shiseido UKI LinkedIn page to learn more about our culture
Clé de Peau Beauté Assistant Business Manager - Harrods, London (37.5 Hours) employer: Shiseido
Clé de Peau Beauté, located in the prestigious Harrods, London, offers an exceptional work environment that combines luxury with innovation. As an Assistant Business Manager, you will benefit from extensive training programmes, generous holiday allowances, and a supportive culture that encourages personal and professional growth. Join a team that values collaboration and integrity while delivering unparalleled service to discerning customers in one of the world's most iconic retail locations.
StudySmarter Expert Advice🤫
We think this is how you could land Clé de Peau Beauté Assistant Business Manager - Harrods, London (37.5 Hours)
✨Tip Number 1
Familiarise yourself with Clé de Peau Beauté's product range and brand values. Understanding their unique blend of Japanese technology and French elegance will help you connect with the team and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully coached and developed team members in previous roles. Highlighting your ability to drive KPIs and sales targets will make you stand out as a candidate who can contribute to business growth.
✨Tip Number 3
Network within the beauty industry, especially with professionals who have experience in luxury retail. Engaging with others in the field can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 4
Prepare to discuss how you align with Shiseido Group's 'Trust8' principles. Being able to articulate how you think big, take risks, and collaborate effectively will show that you're not just a fit for the role, but also for the company culture.
We think you need these skills to ace Clé de Peau Beauté Assistant Business Manager - Harrods, London (37.5 Hours)
Some tips for your application 🫡
Understand the Brand:Familiarise yourself with Clé de Peau Beauté and its values. Highlight your understanding of their luxury positioning and how you can contribute to their mission of delivering exceptional customer experiences.
Tailor Your CV:Ensure your CV reflects relevant experience in beauty retail management and coaching. Emphasise any achievements related to driving KPIs and sales targets, as these are crucial for the role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for beauty and luxury brands. Discuss specific examples of how you've successfully led teams and contributed to business growth in previous roles.
Showcase Communication Skills:In your application, demonstrate your ability to communicate effectively. Provide examples of how you've collaborated with teams and engaged customers, aligning with the brand's values of integrity and accountability.
How to prepare for a job interview at Shiseido
✨Showcase Your Passion for Beauty
Make sure to express your genuine enthusiasm for the beauty industry and luxury skincare. Share personal experiences or stories that highlight your passion, as this will resonate well with the interviewers at Clé de Peau Beauté.
✨Demonstrate Leadership Skills
Since the role involves coaching and leading a team, be prepared to discuss your previous leadership experiences. Provide examples of how you've successfully motivated a team to achieve sales targets or improve customer service.
✨Align with Brand Values
Familiarise yourself with Clé de Peau Beauté's brand values and mission. During the interview, articulate how your personal values align with theirs, particularly in terms of delivering exceptional luxury service and building customer loyalty.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service skills. Think of specific situations where you had to handle difficult customers or drive sales, and be ready to explain your thought process and outcomes.
