Ecommerce Trading & CX Lead for Premium DTC in City of Westminster

Ecommerce Trading & CX Lead for Premium DTC in City of Westminster

City of Westminster Full-Time 45000 - 55000 £ / year (est.) No working from home possible
Shiseido

At a Glance

  • Tasks: Lead ecommerce trading and optimise customer experience for premium brands.
  • Company: Join Shiseido, a leader in beauty and innovation.
  • Benefits: Competitive salary, dynamic work environment, and growth opportunities.
  • Other info: Collaborate with creative teams to deliver compelling brand stories.
  • Why this job: Make an impact on premium brands and enhance customer experiences.
  • Qualifications: Experience in ecommerce management and data-driven decision making.

The predicted salary is between 45000 - 55000 £ per year.

Shiseido is seeking an Ecommerce Manager to own day-to-day trading, optimisation, and customer experience for NARS and Shiseido direct-to-consumer sites.

You will drive performance through data-led decisions, ensuring content, merchandising, UX, and onsite optimisation meet premium brand standards.

Lead weekly trading, forecast launches, monitor KPIs, and collaborate with Brand, CRM, and EMEA UX/UI teams to deliver compelling storytelling and strong onsite promotions.

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Ecommerce Trading & CX Lead for Premium DTC in City of Westminster employer: Shiseido

Shiseido Group is an exceptional employer, offering a vibrant work culture that prioritises employee growth and well-being. With generous benefits such as 26 days of holiday, flexible working options, and a strong commitment to professional development, employees are empowered to thrive in their roles. Located in the dynamic North UK and Ireland region, this role as Regional Education Manager with NARS provides a unique opportunity to be part of a leading beauty company that values innovation and collaboration.

Shiseido

Contact Details:

Shiseido Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Ecommerce Trading & CX Lead for Premium DTC in City of Westminster

Get to Know Your E-commerce Community

Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Shiseido are looking for when hiring for a Ecommerce Trading & CX Lead for Premium DTC.

Showcase Your Skills with an Online Portfolio

In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Shiseido for the Ecommerce Trading & CX Lead for Premium DTC, a tangible demonstration of your skills could make a huge difference.

Attend E-commerce Events and Conferences

Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Shiseido as a Ecommerce Trading & CX Lead for Premium DTC, rub shoulders with their representatives when possible!

Utilise Company Resources

Don’t forget to check out Shiseido’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Trading & CX Lead for Premium DTC.

We think you need these skills to ace Ecommerce Trading & CX Lead for Premium DTC in City of Westminster

Ecommerce Management
Data Analysis
Performance Optimisation
Customer Experience (CX)
Content Management
Merchandising
User Experience (UX)

Some tips for your application 🫡

Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Shiseido, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.

Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Shiseido's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.

Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.

Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Shiseido. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.

How to prepare for a job interview at Shiseido

Show Off Your E-commerce Know-How

In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Shiseido uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.

Portfolio Power: Showcase Your Results

For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.

Technical Questions: Prep for the Specifics

Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!

Engage in a Conversational Style

Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Shiseido. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!