Talent Acquisition Manager

Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Through our heritage, Shiseido constantly creates high-quality, safe and innovative cosmetics and develops brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World.

Supporting our teams across Retail and Corporate, the Talent Acquisition Manager is exceptionally placed to attract, inspire and hire the next generation of talent as well as oversee our overall recruitment strategy for Shiseido UK & Ireland. Supporting a population of +400 employees, reporting into the HR Director, this role is a position of trust, one which promotes internal talent, sets our talent strategy and oversees all recruitment activities. This is a permanent position, based in our fabulous UK Head office in London where we centralise our focus on supporting our business, creating Beauty innovations for a better world.

As the Talent Acquisition Manager, every day will be diverse. As the authority on Talent Acquisition, we rely on you to manage our end-to-end recruitment process for corporate teams, as well as support retail recruitment. You will own our employer value proposition delivering the talent acquisition strategy. This role will:

• Oversee the full recruitment lifecycle across all functions, ensuring timely and high-quality hiring outcomes.
• Build strong relationships with hiring managers, providing expert guidance on role scoping, assessment methods, and selection decisions.
• Ensure recruitment processes are inclusive, fair, and compliant with employment legislation.
• Manage relationships with external partners, including agencies, job boards, and assessment providers.
• Develop and deliver a proactive talent acquisition strategy aligned to organisational priorities.
• Strengthen the organisation’s employer brand through targeted campaigns, social media presence, and compelling recruitment content.
• Ensure a positive, engaging, and consistent candidate experience from application to onboarding.
• Represent the organisation at careers events, networking forums, and industry engagements, actively source partnerships to enhance our employer brand.
• Partner with business leaders to understand workforce needs, skills gaps, and future capability requirements.
• Use recruitment analytics to track performance, identify bottlenecks, and drive improvements.
• Produce regular dashboards and insights for leadership teams.
• Review policies, internal processes and paperwork and recruitment insights for best practice.
• Monitor recruitment spend and ensure cost-effective hiring practices.
• Use market insights, data, and trends to inform hiring decisions and strategic planning.
• Embed inclusive hiring practices and support initiatives that broaden access to underrepresented talent.
• Ensure recruitment processes reflect organisational values and commitments.

We value diversity and creativity in all that we do. Your suitability will come through a range of experiences and backgrounds. Specifically, we encourage experiences from the below:

• Experienced with HR salary surveys, to interpret salary trends and data.
• Proven experience in talent acquisition, including managing end-to-end recruitment across multiple disciplines.
• Strong stakeholder-management skills with the ability to influence and challenge constructively.
• Strong understanding of sourcing strategies, assessment methods, and recruitment best practice.
• Excellent communication skills and the ability to build trusted relationships.
• Data-driven mindset with experience using recruitment metrics and HR systems.
• Knowledge of UK employment law and inclusive hiring practices.
• A strong commercial acumen, with the ability to broker relationships for contract negotiations.
• Proven ability to influence and build strong relationships at all levels of the organization.
• Employee first mentality, with excellent problem-solving, analytical, and communication skills.
• Comfortable working in a fast-paced, evolving environment.
• Experience in employer branding or recruitment marketing.
• Background in a fast-paced, high-volume, or specialist recruitment environment.
• Familiarity with applicant tracking systems and talent intelligence tools.

Generous product allocation & discount to spend on our gorgeous products! Supporting the delicate work/life balance with enhanced time off through 26 days holiday + bank holidays + your birthday day off + time off for when you get married or move house PLUS enhanced parental allowance for those big life moments and the chance to buy more through our holiday buy scheme. Plan for your future with our 8% matching pension scheme (up to) and life Assurance up to x4 your salary. We operate an annual bonus scheme, based on personal development plans and business performance. Flexible Fridays, so you can focus on what is important to you. Flexible & hybrid work patterns to suit all backgrounds with 60% of your time being in the office. Wellbeing programmes including mental health first aiders, free counselling, access to digital GP’s and exclusive retail discounts. Monthly access to L&D opportunities to help your continuous development.

Together, we can build a vibrant and dynamic team that reflects the diverse world we serve. We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion and are proud to promote a culture which supports and appreciates people from all backgrounds. We are always open to flexible working, part-time arrangements and any adjustments which you might need to get the best experience whilst at work. We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. We are proud to be recognised as a disability confident employer and have a number of internal employee forums which promote advocacy for our teams. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.

Once you have applied for the role, our in-house recruitment team will screen your CV. We will do our best to get back to all candidates who apply, however in some cases it may not be possible due to the high volume of applications. If you have not heard back from us within 30 days of your application, unfortunately this may mean you have not been successful on this occasion. If your CV is shortlisted, then you will be contacted by our recruitment team. They will arrange a pre-screening call, to explore your motivation, suitability and role expectations. After the pre-screen, your application will be reviewed by the hiring manager. Successful applicants will be invited to at least 1 interview. Preferably, we would like to meet you in person and give you the opportunity to test your commute as well as see your potential place of work! In some cases, we may invite you to an assessment centre or to present your ideas in the form of a business presentation.

Please note: If you do not have the right to work in the UK and would require sponsorship for this role then you must ensure you meet UKVI requirements for the position which may include having a degree level qualification. Please reach out if you need further information on this and whether we offer sponsorship.

THINK BIG | TAKE RISKS | HANDS ON | COLLABORATE | BE OPEN | ACT WITH INTEGRITY | BE ACCOUNTABLE | APPLAUD SUCCESS