At a Glance
- Tasks: Lead a dynamic team, drive sales, and inspire beauty through innovative products.
- Company: Join Shiseido, a global leader in beauty and innovation.
- Benefits: Enjoy 30 days holiday, generous commission, and a contributory pension scheme.
- Other info: We value diversity and offer flexible working arrangements.
- Why this job: Make a real impact in the beauty industry while developing your career.
- Qualifications: Experience in business management and artistry, with strong communication skills.
The predicted salary is between 27000 - 33000 £ per year.
Location: Newcastle
We are part of the Shiseido Group, and in joining Shiseido you will receive industry leading training, access to our award winning products and the chance to be part of a brand that is forever leading innovation and cutting edge technology. You join an incredible group network of brands, where developing our people is at the heart of our business.
YOUR NEXT ROLE:
Your responsibilities include:
- Using your networking skills to recruit new customers and continue to delight existing ones, keeping your goal of exceeding counter sales targets in mind.
- Partnering closely with your Area Manager, Education and HR, to build and deliver a business plan that will drive KPIs across the team and deliver results.
In return we offer world-renowned training – we invest in you, ensuring you have the highest level of product, service and management knowledge, and helping you realise your full potential.
YOUR BACKGROUND:
We value diversity and creativity in all that we do. Your suitability will come through a range of experiences and backgrounds. Specifically, we encourage experiences from the below:
- Business Management experience
- Strong experience in artistry, ideally with a qualification
- Ability to communicate effectively with Area Manager on business performance
- Ability to drive KPIs and sales targets within the team
- Experience in coaching and developing others
- Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
BENEFITS YOU’LL LOVE:
- 30 days holiday, including bank holidays, increasing with service
- Generous discretionary commission scheme
- Contributory pension scheme – 5% employer contribution
- Enhanced parental allowance
- Life Assurance up to x2 your salary
- Access to Retail Trust
- Annual performance and development reviews so you know your career is going in the right direction
OUR VALUES:
- THINK BIG
- TAKE RISKS
- HANDS ON
- COLLABORATE
- BE OPEN
- ACT WITH INTEGRITY
- BE ACCOUNTABLE
- APPLAUD SUCCESS
INCLUSION:
Together, we can build a vibrant and dynamic team that reflects the diverse world we serve. We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion and are proud to promote a culture which supports and appreciates people from all backgrounds.
We are always open to flexible working, part time arrangements and any adjustments which you might need to get the best experience whilst at work. We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. We are proud to be recognised as a disability confident employer and have a number of internal employee forums which promote advocacy for our teams. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.
OUR HIRING PROCESS:
Once you have applied for the role, we will screen your CV. We will do our best to get back to all candidates who apply, however in some cases it may not be possible due to the high volume of applications. If you have not heard back from us within 30 days of your application, unfortunately this may mean you have not been successful on this occasion. If your CV is shortlisted, then you will be contacted by the hiring manager to explore your motivation, suitability and role expectations. Successful applicants will be invited to at least 1 interview. Preferably, we would like to meet you in person and give you the opportunity to test your commute as well as see your potential place of work! If you are successful at interview, you will be required to have an instore trade test. All applicants must have the right to live and work in the UK.
Shiseido Counter Manager - Fenwick Newcastle (37.5 Hours) employer: Shiseido Company, Limited
At Drunk Elephant, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and creativity. Located in the heart of London at Selfridges, our Retail Manager role provides not only competitive benefits like a generous holiday allowance and a discretionary commission scheme but also extensive training and development opportunities to help you thrive in your career. Join us to make a meaningful impact while being part of a supportive team that champions inclusivity and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Shiseido Counter Manager - Fenwick Newcastle (37.5 Hours)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Shiseido Company, Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Shiseido Company, Limited!
We think you need these skills to ace Shiseido Counter Manager - Fenwick Newcastle (37.5 Hours)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Shiseido Company, Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Shiseido Company, Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Shiseido Company, Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Shiseido Company, Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
