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- Tasks: Share your passion for skincare and makeup while driving sales and engaging customers.
- Company: Join Shiseido, a top global cosmetics brand with a rich heritage.
- Benefits: Enjoy 30 days holiday, commission schemes, and career development opportunities.
- Why this job: Be part of a diverse team and make a real impact in the beauty industry.
- Qualifications: Experience in retail makeup artistry and excellent communication skills required.
- Other info: Inclusive workplace committed to diversity and personal growth.
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Date: 1 Oct 2025
Location: London
Reports to: Area Sales & Education Manager Skin & Fragrance
Job Location: Harrods, Knightsbridge
Contract type: Permanent Contract, 15 hours per week over 2 days
Hourly rate: ÂŁ14.70
MISSION
We find beauty in everything, in science and art, in the products we make and how we engage with the world. As a Beauty Consultant, you will embody the spirit of Omotenashi, the Japanese concept of going above and beyond the expectations of each customer, treating each customer uniquely, listening to them and understanding their needs.
We are the namesake of the Shiseido Group, and in joining Shiseido you will not only receive industry leading training, access to our award winning products and the chance to be part of a brand that is forever leading innovation and cutting edge technology – you join an incredible network of brands, where developing our people is at the heart of our business.
ABOUT SHISEIDO GROUP
Our mission : Beauty Innovations for a Better World
Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over ÂŁ7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?
Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market.
To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams
1. Leverage our unique portfolio of Beauty brands across all 3 categories
2. Stay agile and capture new retail opportunities
4. Create a great place to work in Beauty
Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally.
Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome.
We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.
Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.
ABOUT SHISEIDO BRAND
Recently voted as No5 most trusted brand in Health & Beauty worldwide, Shiseido has defined the concept of beauty and spread its knowledge and power across the world. Heralding an army of devoted followers, we feel that by inspiring empathy, beauty can become a positive force in the world, and guide the next generation boldly into the future.
MAIN RESPONSIBILITIES
You will let your passion for skincare and makeup shine through. You’ll provide both skincare expertise through demonstrations and facials, and share some of the best kept beauty secrets by educating them on Shiseido’s innovative products as we continue to establish Shiseido as an authority in makeup. Keeping in mind your targets at all time, you’ll be determined to drive sales and seek opportunities to deliver engaging activity on counter to ensure you work as a team to hit both your and the counters goals.
With a selective distribution, your voice is always heard in Shiseido and you have the opportunity to make a real impact on the business. We expect you to be experienced in skincare and beauty, to be proactive and target driven with a true passion for everything Shiseido represents. In return we offer world-renowned training – we invest in you, ensuring you have the highest level of product and service knowledge, and helping you realise your full potential.
PROFILE
- Demonstrable retail Makeup Artistry experience
- Excellent Communication and Customer Service skills
- Ability to work independently and as part of a team
- Self-motivated and results driven
- Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
THE BENEFITS YOU’LL LOVE
30 days holiday, including bank holidays, increasing with service
Generous discretionary commission scheme
Contributory pension scheme – 5% employer contribution
Enhanced parental allowance
Life Assurance up to x2 your salary
Access to Retail Trust
Annual performance and development reviews so you know your career is going in the right direction
At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law.
We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.
If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.
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Shiseido Beauty Expert - Harrods Knightsbridge (15 Hours) employer: Shiseido Company, Limited
Contact Detail:
Shiseido Company, Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shiseido Beauty Expert - Harrods Knightsbridge (15 Hours)
✨Tip Number 1
Get to know Shiseido and its products inside out! Familiarise yourself with their skincare and makeup lines, as well as the brand's values. This will help you connect with customers and show your passion during interviews.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or in front of a mirror to nail down how you’d engage with customers. Remember, it’s all about making them feel special and understood.
✨Tip Number 3
Network like a pro! Attend beauty events or workshops where you can meet industry professionals. Don’t be shy to share your interest in Shiseido; you never know who might have a lead on a job!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, so keep checking back for new roles!
We think you need these skills to ace Shiseido Beauty Expert - Harrods Knightsbridge (15 Hours)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for beauty and skincare shine through! Share your experiences and what makes you excited about working with Shiseido. We want to see your personality and enthusiasm!
Tailor Your Application: Make sure to customise your application to highlight how your skills align with the role of a Beauty Expert. Mention specific experiences that demonstrate your customer service skills and knowledge of skincare and makeup. We love seeing how you fit into our mission!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the good stuff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Shiseido Company, Limited
✨Know Your Products Inside Out
Before your interview, make sure you’re familiar with Shiseido’s range of skincare and makeup products. Understand their unique selling points and be ready to discuss how they can benefit customers. This will show your passion for the brand and your ability to educate clients effectively.
✨Embrace the Spirit of Omotenashi
Familiarise yourself with the concept of Omotenashi, which is all about anticipating customer needs and going above and beyond. Think of examples from your past experiences where you’ve provided exceptional customer service, and be prepared to share these during the interview.
✨Demonstrate Your Sales Savvy
Since driving sales is a key part of the role, come prepared with ideas on how you would engage customers and promote products. Think about creative ways to host demonstrations or events that could attract attention and boost sales at the counter.
✨Show Your Team Spirit
Shiseido values collaboration, so be ready to discuss how you work well in a team. Share specific examples of how you’ve contributed to team goals in previous roles, and express your enthusiasm for working together to achieve success at Shiseido.