At a Glance
- Tasks: Engage customers with skincare expertise and drive sales through demonstrations and education.
- Company: Join Shiseido, a top global cosmetics brand with a rich 150-year heritage.
- Benefits: Enjoy 30 days holiday, generous commission, pension contributions, and life assurance.
- Why this job: Be part of an innovative team that values your input and offers world-class training.
- Qualifications: Experience in retail makeup artistry and excellent communication skills are essential.
- Other info: Work in the iconic Harrods, surrounded by beauty and culture.
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Date: 24 Apr 2025
Location: London
Reports to: Area Sales & Education Manager Skin & Fragrance
Job Location: Harrods, London
Contract type: Permanent Contract, 37.5 hours per week over 5 days
Hourly rate: £14.70
MISSION
We find beauty in everything, in science and art, in the products we make and how we engage with the world. As a Beauty Consultant, you will embody the spirit of Omotenashi, the Japanese concept of going above and beyond the expectations of each customer, treating each customer uniquely, listening to them and understanding their needs.
We are the namesake of the Shiseido Group, and in joining Shiseido you will not only receive industry leading training, access to our award winning products and the chance to be part of an brand that is forever leading innovation and cutting edge technology – you join an incredible network of brands, where developing our people is at the heart of our business.
ABOUT SHISEIDO GROUP
Our mission : Beauty Innovations for a Better World
Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?
Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market.
To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams
1. Leverage our unique portfolio of Beauty brands across all 3 categories
2. Stay agile and capture new retail opportunities
4. Create a great place to work in Beauty
Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally.
Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome.
We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.
Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.
ABOUT SHISEIDO BRAND
Recently voted as No5 most trusted brand in Health & Beauty worldwide, Shiseido has defined the concept of beauty and spread its knowledge and power across the world. Heralding an army of devoted followers, we feel that by inspiring empathy, beauty can become a positive force in the world, and guide the next generation boldly into the future.
MAIN RESPONSIBILITIES
You will let your passion for skincare and makeup shine through. You’ll provide both skincare expertise through demonstrations and facials, and share some of the best kept beauty secrets by educating them on Shiseido’s innovative products as we continue to establish Shiseido as an authority in makeup. Keeping in mind your targets at all time, you’ll be determined to drive sales and seek opportunities to deliver engaging activity on counter to ensure you work as a team to hit both your and the counters goals.
With a selective distribution, your voice is always heard in Shiseido and you have the opportunity to make a real impact on the business. We expect you to be experienced in skincare and beauty, to be proactive and target driven with a true passion for everything Shiseido represents. In return we offer world-renowned training – we invest in you, ensuring you have the highest level of product and service knowledge, and helping you realise your full potential.
PROFILE
- Demonstrable retail Makeup Artistry experience
- Excellent Communication and Customer Service skills
- Ability to work independently and as part of a team
- Self-motivated and results driven
- Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
The benefits you’ll love…
30 days holiday, including bank holidays, increasing with service
Generous discretionary commission scheme
Contributory pension scheme – 5% employer contribution
Enhanced parental allowance
Life Assurance up to x2 your salary
Access to Retail Trust
Annual performance and development reviews so you know your career is going in the right direction
POSITION REFERENCE NUMBER: 15383
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Shiseido Beauty Consultant - Harrods London (37.5 Hours) employer: Shiseido Company, Limited
Contact Detail:
Shiseido Company, Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shiseido Beauty Consultant - Harrods London (37.5 Hours)
✨Tip Number 1
Familiarise yourself with Shiseido's product range and their unique selling points. Being knowledgeable about the brand will not only impress during interviews but also help you connect with customers effectively.
✨Tip Number 2
Showcase your passion for beauty and skincare in your interactions. Whether it's through networking or during the interview process, expressing genuine enthusiasm can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous retail experience and how it aligns with Shiseido's values. Highlighting your customer service skills and ability to drive sales will demonstrate that you're a great fit for the role.
✨Tip Number 4
Engage with Shiseido's social media platforms and community. This not only shows your interest in the brand but also helps you stay updated on their latest products and initiatives, which can be beneficial during interviews.
We think you need these skills to ace Shiseido Beauty Consultant - Harrods London (37.5 Hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Beauty Consultant at Shiseido. Highlight your passion for skincare and makeup in your application, as well as your ability to drive sales and engage with customers.
Tailor Your CV: Customise your CV to reflect your retail experience, particularly in makeup artistry. Emphasise your communication skills and any previous customer service roles that align with Shiseido's values.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Shiseido brand and your alignment with their mission of 'Beauty Innovations for a Better World'. Mention specific products or initiatives from Shiseido that resonate with you.
Showcase Relevant Skills: In your application, highlight skills that match the job profile, such as teamwork, self-motivation, and results-driven attitudes. Use examples from your past experiences to demonstrate how you embody these qualities.
How to prepare for a job interview at Shiseido Company, Limited
✨Show Your Passion for Beauty
Make sure to express your genuine enthusiasm for skincare and makeup during the interview. Share personal experiences or stories that highlight your passion, as this role is all about embodying the spirit of Shiseido and connecting with customers.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you went above and beyond to meet a customer's needs, as this aligns with Shiseido's commitment to Omotenashi.
✨Know the Brand Inside Out
Familiarise yourself with Shiseido's history, values, and product range. Being able to discuss their innovative products and recent launches will show your dedication and understanding of the brand, making you stand out as a candidate.
✨Be Results-Driven
Prepare to discuss your previous sales targets and how you achieved them. Shiseido values self-motivated individuals who are results-driven, so be ready to share specific examples of how you've contributed to sales success in the past.