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- Tasks: Engage customers with skincare expertise and drive sales through demonstrations and education.
- Company: Join Shiseido, a top global cosmetics brand with a rich 150-year heritage.
- Benefits: Enjoy 30 days holiday, generous commission, and a contributory pension scheme.
- Why this job: Be part of an innovative team that values creativity and personal growth in beauty.
- Qualifications: Retail makeup artistry experience and excellent communication skills are essential.
- Other info: Shiseido promotes diversity and inclusion, welcoming applicants from all backgrounds.
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Date: 20 Aug 2025
Location: London
Reports to: Area Sales & Education Manager Shiseido
Job Location: Harrods, London
Contract type: Permanent Contract, 30 hours per week over 4 days
Hourly rate: ÂŁ14.70
MISSION
We find beauty in everything, in science and art, in the products we make and how we engage with the world. As a Beauty Consultant, you will embody the spirit of Omotenashi, the Japanese concept of going above and beyond the expectations of each customer, treating each customer uniquely, listening to them and understanding their needs.
We are the namesake of the Shiseido Group, and in joining Shiseido you will not only receive industry leading training, access to our award winning products and the chance to be part of an brand that is forever leading innovation and cutting edge technology – you join an incredible network of brands, where developing our people is at the heart of our business.
ABOUT SHISEIDO GROUP
Our mission : Beauty Innovations for a Better World
Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over ÂŁ7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?
Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market.
To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams
1. Leverage our unique portfolio of Beauty brands across all 3 categories
2. Stay agile and capture new retail opportunities
4. Create a great place to work in Beauty
Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally.
Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome.
We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.
Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.
ABOUT SHISEIDO BRAND
Recently voted as No5 most trusted brand in Health & Beauty worldwide, Shiseido has defined the concept of beauty and spread its knowledge and power across the world. Heralding an army of devoted followers, we feel that by inspiring empathy, beauty can become a positive force in the world, and guide the next generation boldly into the future.
MAIN RESPONSIBILITIES
You will let your passion for skincare and makeup shine through. You’ll provide both skincare expertise through demonstrations and facials, and share some of the best kept beauty secrets by educating them on Shiseido’s innovative products as we continue to establish Shiseido as an authority in makeup. Keeping in mind your targets at all time, you’ll be determined to drive sales and seek opportunities to deliver engaging activity on counter to ensure you work as a team to hit both your and the counters goals.
With a selective distribution, your voice is always heard in Shiseido and you have the opportunity to make a real impact on the business. We expect you to be experienced in skincare and beauty, to be proactive and target driven with a true passion for everything Shiseido represents. In return we offer world-renowned training – we invest in you, ensuring you have the highest level of product and service knowledge, and helping you realise your full potential.
PROFILE
- Demonstrable retail Makeup Artistry experience
- Excellent Communication and Customer Service skills
- Ability to work independently and as part of a team
- Self-motivated and results driven
- Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
The benefits you’ll love…
30 days holiday, including bank holidays, increasing with service
Generous discretionary commission scheme
Contributory pension scheme – 5% employer contribution
Enhanced parental allowance
Life Assurance up to x2 your salary
Access to Retail Trust
Annual performance and development reviews so you know your career is going in the right direction
At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law.
We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.
If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.
POSITION REFERENCE NUMBER: 15736
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Shiseido Beauty Consultant - Harrods, London (30 Hours) employer: Shiseido Company, Limited
Contact Detail:
Shiseido Company, Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shiseido Beauty Consultant - Harrods, London (30 Hours)
✨Tip Number 1
Familiarise yourself with Shiseido's product range and their unique selling points. Being knowledgeable about the brand will not only impress during interviews but also help you connect with customers effectively.
✨Tip Number 2
Showcase your passion for beauty and skincare in your interactions. Engage with current trends and innovations in the beauty industry, as this will demonstrate your commitment to the field and align with Shiseido's mission of innovation.
✨Tip Number 3
Network with current or former Shiseido employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss how you embody the spirit of Omotenashi in your customer service approach. Think of specific examples where you've gone above and beyond for customers, as this aligns perfectly with Shiseido's values.
We think you need these skills to ace Shiseido Beauty Consultant - Harrods, London (30 Hours)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Shiseido's mission and values. Highlight your alignment with their commitment to beauty innovations and customer service in your application.
Showcase Relevant Experience: Emphasise your retail makeup artistry experience and any customer service roles you've held. Use specific examples to demonstrate how you've successfully engaged with customers and driven sales.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Beauty Consultant role. Make sure to include keywords from the job description, such as 'skincare expertise' and 'target-driven'.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for beauty and skincare. Discuss why you want to work for Shiseido specifically and how you can contribute to their goals at Harrods.
How to prepare for a job interview at Shiseido Company, Limited
✨Show Your Passion for Beauty
Make sure to express your genuine enthusiasm for skincare and makeup during the interview. Share personal experiences or stories that highlight your passion, as this aligns with Shiseido's mission of inspiring beauty.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you went above and beyond to meet a customer's needs, reflecting the spirit of Omotenashi that Shiseido values.
✨Know the Products
Familiarise yourself with Shiseido's product range and recent innovations. Being able to discuss specific products and their benefits will show your commitment and readiness to represent the brand effectively.
✨Align with Company Values
Understand Shiseido's 'Trust8' principles and be prepared to discuss how you embody these values in your work. This will demonstrate your alignment with the company's culture and your potential fit within the team.
