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For Companies At a Glance
- Tasks: Engage customers with fragrance stories and meet sales targets at Harrods.
- Company: Join Shiseido Group, a top cosmetics company with a rich heritage and global presence.
- Benefits: Enjoy 30 days holiday, commission schemes, pension contributions, and life assurance.
- Why this job: Be part of a vibrant team, share your passion for fragrances, and develop your skills.
- Qualifications: Excellent communication skills and a passion for fragrance are essential.
- Other info: Work 22.5 hours over 3 days in a luxury retail environment.
Location: London
Reports to: Area Sales & Education Manager
Job Location: Harrods, London
Contract type: Permanent Contract, 22.5 hours per week over 3 days
Hourly rate: £14.70
MISSION
As a Fragrance Consultant, you will be sharing your passion for Fragrances and delighting customers with our Brand stories. You will not only be immersed in the luxurious and sensual world of these beautiful Fragrance houses and receive inspiring training on all of our scents, but you will also join an incredible group network of brands, where developing our people is at the heart of our business.
MAIN RESPONSIBILITIES
- You will relish in the challenge of meeting your sales targets and identifying new opportunities to drive the business.
- Ensure customers are excited and engaged through creating activity around our Brands.
- Provide exceptional service and surpass the expectations of customers.
- Establish meaningful rapport with both customers and store teams.
- Act as a true ambassador to all of our Brands, ensuring they are looking their best at all times.
- Reach and exceed your sales targets, working as part of the team to achieve those counter goals.
PROFILE
- Excellent Communication and Customer Service skills
- Ability to work independently and as part of a team
- Self-motivated and results driven
- Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
The benefits you’ll love…
- 30 days holiday, including bank holidays, increasing with service
- Generous discretionary commission scheme
- Contributory pension scheme – 5% employer contribution
- Enhanced parental allowance
- Life Assurance up to x2 your salary
- Access to Retail Trust
- Annual performance and development reviews
Serge Lutens Fragrance Consultant - Harrods (22.5 Hours) employer: Shiseido Company, Limited
Contact Detail:
Shiseido Company, Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Serge Lutens Fragrance Consultant - Harrods (22.5 Hours)
✨Tip Number 1
Familiarise yourself with the Serge Lutens fragrance line and its unique characteristics. Understanding the brand's story and the nuances of each fragrance will help you engage customers effectively and demonstrate your passion during interviews.
✨Tip Number 2
Network with current or former employees of Shiseido Group or Harrods. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Fragrance Consultant position.
✨Tip Number 3
Prepare to showcase your customer service skills through role-playing scenarios. Since the role involves creating engaging experiences for customers, being able to demonstrate how you would handle various situations can set you apart from other candidates.
✨Tip Number 4
Stay updated on fragrance trends and industry news. Being knowledgeable about current market trends and competitors will not only impress your interviewers but also show that you are genuinely interested in the fragrance industry.
We think you need these skills to ace Serge Lutens Fragrance Consultant - Harrods (22.5 Hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Fragrance Consultant. Highlight your passion for fragrances and customer service in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in sales and customer service. Emphasise any previous roles where you engaged with customers or worked in retail, especially in beauty or fragrance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Shiseido Group and its brands. Mention specific fragrances you love and how you can contribute to the team at Harrods.
Showcase Your Communication Skills: In both your CV and cover letter, demonstrate your excellent communication skills. Provide examples of how you've successfully engaged with customers or worked as part of a team in the past.
How to prepare for a job interview at Shiseido Company, Limited
✨Know Your Fragrances
Familiarise yourself with the different fragrance families and key notes of the Serge Lutens collection. Being able to discuss specific scents and their stories will show your passion and expertise, which is crucial for a Fragrance Consultant.
✨Demonstrate Exceptional Customer Service Skills
Prepare examples from your past experiences where you provided outstanding customer service. Highlight how you engaged customers and created memorable experiences, as this role heavily relies on building rapport and exceeding customer expectations.
✨Align with Company Values
Understand Shiseido Group's mission and values, particularly the 'Trust8' principles. Be ready to discuss how you embody these values in your work ethic and approach to teamwork, as cultural fit is essential for success in this role.
✨Show Your Sales Drive
Be prepared to talk about your sales achievements and how you plan to meet or exceed targets. Discuss strategies you've used in the past to drive sales and engage customers, demonstrating your results-driven mindset.
