NARS Supervisor - Westfield Stratford Boutique, London (37.5 Hours)

Location: London

Reports to: Area Sales & Education Manager NARS
Job Location: NARS Store – Stratford, Westfield London
Contract type: Permanent Contract, 37.5 hours per week over 5 days

Hourly rate: £14.36

MISSION

NARS inspires self-expression, creativity and artistry – bringing high-fashion, high-style and forward thinking to beauty. As a Supervisor, you will bring this vision to our customers on counter. Your passion for artistry, service, and leading people is key. As part of the counter management team, you will help deliver a successful business through the motivation and engagement of your team members.

To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams:

1. Leverage our unique portfolio of Beauty brands across all 3 categories
2. Stay agile and capture new retail opportunities
3. Create a great place to work in Beauty

MAIN RESPONSIBILITIES

Leading by example in delivering our customer engagement approach, you will create strong connections with your customers through the brand history and high-performance formulas, thus securing brand loyalty to not only NARS but also to you as an Artist. Your coaching skills will be a real asset as you support management in developing the team, while your drive will ensure that the team is delivering on sales targets.

We\’ll ensure you have the tools and training you need to inspire in coaching, artistry, and customer service so that you can support the leadership of the team and take accountability when the manager is not there. In return, we\’ll expect you to deliver on your goals while supporting and driving the team. As a NARS Artist and Supervisor, you have the power to change the way a client feels about themselves through your actions, communication, and the connections that you make. This will be your daily commitment to your clients and yourself.

PROFILE

• Experience in supervising a team
• Strong experience in artistry, ideally with a qualification
• Ability to communicate effectively with a team and lead
• Ability to drive KPIs and sales targets
• Experience in coaching and developing others
• Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands-on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

The benefits you’ll love…

• 30 days holiday, including bank holidays, increasing with service
• Generous discretionary commission scheme
• Contributory pension scheme – 5% employer contribution
• Enhanced parental allowance
• Life Assurance up to x2 your salary
• Access to Retail Trust
• Annual performance and development reviews so you know your career is going in the right direction

POSITION REFERENCE NUMBER: 14705

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