NARS Retail Manager - Harvey Nichols, Knightsbridge London (37.5 Hours)

NARS Retail Manager – Harvey Nichols, Knightsbridge London (37.5 Hours)

Location: London

NARS Retail Manager

Reports to: Area Sales & Education Manager NARS

Job Location: Harvey Nichols, Knightsbridge London

Contract type: Permanent Contract, 37.5 hours per week over 5 days

MISSION

NARS inspires self-expression, creativity and artistry – bringing high‑fashion, high‑style and forward‑thinking to beauty. As a Counter Manager you will bring this vision to our customers on the counter. Your passion for artistry, service and leading people is key – we are looking for someone who is confident and experienced in managing a business, coaching and developing a team and is ready to embody the NARS way in everything they do.

MAIN RESPONSIBILITIES

You will inspire and motivate your small team to be the best they can every day. Through your leadership you will develop the team to deliver our customer‑engagement approach and create strong connections with customers through brand history and high‑performance formulas, encouraging them to identify and maximise sales opportunities. You’ll be empowered to take accountability for driving your business. Thinking outside the box, you’ll use your networking skills to connect with external partners to recruit new customers while engaging existing customers and securing brand loyalty, not only for NARS but for you as an Artist.

We’ll ensure you have all the tools you need to achieve your goals, and you’ll partner closely with your Area Manager, Education and HR to build a business plan that will drive those KPIs across your team and deliver results. As a NARS Artist and Retail Manager, you have the power to change the way a client feels about themselves through your actions, communication and the connections that you make. This will be your daily commitment to your clients and yourself.

PROFILE

• Strong experience in artistry, ideally with a qualification
• Ability to communicate effectively with Area Manager on business performance
• Ability to drive KPIs and sales targets within the team
• Experience in coaching and developing others
• Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

The benefits you’ll love…

• 30 days holiday, including bank holidays, increasing with service
• Generous discretionary commission scheme
• Contributory pension scheme – 5% employer contribution
• Enhanced parental allowance
• Life Assurance up to x2 your salary
• Access to Retail Trust
• Annual performance and development reviews so you know your career is going in the right direction

At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law.

We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.

If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.

POSITION REFERENCE NUMBER: 15792

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