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- Tasks: Lead a passionate team to inspire creativity and drive sales at NARS.
- Company: Join the innovative Shiseido Group, a top cosmetics leader.
- Benefits: Enjoy 30 days holiday, generous commission, and career development opportunities.
- Why this job: Make a real impact in beauty while developing your leadership skills.
- Qualifications: Experience in artistry and team coaching is essential.
- Other info: Diverse and inclusive workplace with strong growth potential.
The predicted salary is between 36000 - 60000 ÂŁ per year.
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NARS Counter Manager – Harvey Nichols, Knightsbridge London (37.5 Hours)
Date: 3 Oct 2025
Location: London
NARS Counter Manager
Reports to: Area Sales & Education Manager NARS
Job Location: Harvey Nichols, Knightsbridge London
Contract type: Permanent Contract, 37.5 hours per week over 5 days
MISSION
NARS inspires self-expression, creativity and artistry – bringing high-fashion, high-style and forward thinking to beauty. As a Counter Manager you will be bringing this vision to our customers on counter. Your passion for artistry, service and leading people is key, we are looking for someone who is confident and experienced in managing a business, coaching and developing a team and is ready to embody the NARS way in everything they do.
We are part of the Shiseido Group, and in joining NARS you will not only receive innovative and artistry led training, a generous discount on our award winning products and the chance to be part of a fast growing brand – you join an incredible group network of brands, where developing our people is at the heart of our business.
ABOUT SHISEIDO
Our mission : Beauty Innovations for a Better World
Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over ÂŁ7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?
Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market.
To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams
- Leverage our unique portfolio of Beauty brands across all 3 categories
- Stay agile and capture new retail opportunities
- Create a great place to work in Beauty
Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally.
Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome.
We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.
Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.
ABOUT NARS
Created in 1994 in New York by visionary makeup artist François NARS, NARS Cosmetics is one of the leading and most respected brands in the world of makeup artistry.
MAIN RESPONSIBILITIES
You will inspire and motivate your small team to be the best they can, everyday. Through your leadership you will develop the team to deliver our customer engagement approach and create strong connections with our customers through brand history and high performance formulas, encouraging them to identify and maximise sales opportunities. You’ll be empowered to take accountability for driving your business. Thinking outside of the box, you\’ll use your networking skills to connect with external partners to recruit new customers whilst engaging existing customers and securing brand loyalty to not only NARS but you as an Artist.
We\’ll ensure you have all the tools you need to achieve your goals, and you\’ll partner closely with your Area Manager, Education and HR to build a business plan that will drive those KPIs across your team and deliver results. As a NARS Artist and Account Manager, you have the power to change the way a client feels about themselves through your actions, communication and the connections that you make. This will be your daily commitment to your clients and yourself.
PROFILE
- Strong experience in artistry, ideally with a qualification
- Ability to communicate effectively with Area Manager on business performance
- Ability to drive KPIs and sales targets within the team
- Experience in coaching and developing others
- Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
The benefits you’ll love…
- 30 days holiday, including bank holidays, increasing with service
- Generous discretionary commission scheme
- Contributory pension scheme – 5% employer contribution
- Enhanced parental allowance
- Life Assurance up to x2 your salary
- Access to Retail Trust
- Annual performance and development reviews so you know your career is going in the right direction
At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law.
We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.
If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.
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NARS Counter Manager - Harvey Nichols, Knightsbridge London (37.5 Hours) employer: Shiseido Company, Limited
Contact Detail:
Shiseido Company, Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NARS Counter Manager - Harvey Nichols, Knightsbridge London (37.5 Hours)
✨Tip Number 1
Get to know the brand inside out! NARS is all about creativity and artistry, so dive into their products and ethos. This will not only help you in interviews but also show your genuine passion for the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend beauty events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience in managing teams and driving sales. Use specific examples that highlight your leadership skills and how you’ve inspired others in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the NARS family and ready to embody our values.
We think you need these skills to ace NARS Counter Manager - Harvey Nichols, Knightsbridge London (37.5 Hours)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for beauty and artistry shine through. We want to see how you embody the NARS vision and how you can inspire others with your creativity.
Tailor Your Experience: Make sure to highlight your relevant experience in managing teams and driving sales. We’re looking for someone who can lead and develop a team, so share specific examples that showcase your skills.
Be Authentic: Don’t be afraid to show your personality! We value authenticity and want to know what makes you unique. Share your story and how it aligns with our mission at NARS.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Shiseido Company, Limited
✨Know Your NARS
Before the interview, dive deep into the NARS brand. Familiarise yourself with their product lines, recent launches, and the brand's ethos of self-expression and artistry. This knowledge will not only impress your interviewers but also show your genuine passion for the role.
✨Showcase Your Leadership Skills
As a Counter Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully coached or developed others. Highlight how you inspired your team to achieve sales targets and fostered a positive work environment.
✨Connect with the Customer Experience
Think about how you can create strong connections with customers. Be ready to discuss strategies you've used in the past to enhance customer engagement and loyalty. Show that you understand the importance of building relationships in retail.
✨Align with Company Values
Familiarise yourself with Shiseido's 'Trust8' principles. Be prepared to discuss how you embody these values in your work. Whether it's taking risks or applauding success, showing alignment with their culture will set you apart as a candidate.
