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- Tasks: Lead a passionate team to inspire customers and drive sales at NARS in Harvey Nichols.
- Company: Join NARS, a top makeup brand under the Shiseido Group, known for innovation and artistry.
- Benefits: Enjoy 30 days holiday, generous commission, pension contributions, and inclusive workplace culture.
- Why this job: Be part of a creative environment that values self-expression and personal growth.
- Qualifications: Strong artistry experience and leadership skills are essential; coaching experience is a plus.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 ÂŁ per year.
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NARS Counter Manager – Harvey Nichols, Knightsbridge London (37.5 Hours)
Date: 6 Aug 2025
Location: London
NARS Counter Manager
Reports to: Area Sales & Education Manager NARS
Job Location: Harvey Nichols, Knightsbridge London
Contract type: Permanent Contract, 37.5 hours per week over 5 days
MISSION
NARS inspires self-expression, creativity and artistry – bringing high-fashion, high-style and forward thinking to beauty. As a Counter Manager you will be bringing this vision to our customers on counter. Your passion for artistry, service and leading people is key, we are looking for someone who is confident and experienced in managing a business, coaching and developing a team and is ready to embody the NARS way in everything they do.
We are part of the Shiseido Group, and in joining NARS you will not only receive innovative and artistry led training, a generous discount on our award winning products and the chance to be part of a fast growing brand – you join an incredible group network of brands, where developing our people is at the heart of our business.
ABOUT SHISEIDO
Our mission : Beauty Innovations for a Better World
Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over ÂŁ7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?
Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market.
To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams
1. Leverage our unique portfolio of Beauty brands across all 3 categories
2. Stay agile and capture new retail opportunities
4. Create a great place to work in Beauty
Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally.
Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome.
We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.
Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.
ABOUT NARS
Created in 1994 in New York by visionary makeup artist François NARS, NARS Cosmetics is one of the leading and most respected brands in the world of makeup artistry.
MAIN RESPONSIBILITIES
You will inspire and motivate your small team to be the best they can, everyday. Through your leadership you will develop the team to deliver our customer engagement approach and create strong connections with our customers through brand history and high performance formulas, encouraging them to identify and maximise sales opportunities. You’ll be empowered to take accountability for driving your business. Thinking outside of the box, you\’ll use your networking skills to connect with external partners to recruit new customers whilst engaging existing customers and securing brand loyalty to not only NARS but you as an Artist.
We\’ll ensure you have all the tools you need to achieve your goals, and you\’ll partner closely with your Area Manager, Education and HR to build a business plan that will drive those KPIs across your team and deliver results. As a NARS Artist and Account Manager, you have the power to change the way a client feels about themselves through your actions, communication and the connections that you make. This will be your daily commitment to your clients and yourself.
PROFILE
- Strong experience in artistry, ideally with a qualification
- Ability to communicate effectively with Area Manager on business performance
- Ability to drive KPIs and sales targets within the team
- Experience in coaching and developing others
- Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
The benefits you’ll love…
30 days holiday, including bank holidays, increasing with service
Generous discretionary commission scheme
Contributory pension scheme – 5% employer contribution
Enhanced parental allowance
Life Assurance up to x2 your salary
Access to Retail Trust
Annual performance and development reviews so you know your career is going in the right direction
At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law.
We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.
If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.
POSITION REFERENCE NUMBER: 15792
Job Segment: Outside Sales, Bank, Banking, Manager, Sales, Finance, Management
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NARS Counter Manager - Harvey Nichols, Knightsbridge London (37.5 Hours) employer: Shiseido Company, Limited
Contact Detail:
Shiseido Company, Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NARS Counter Manager - Harvey Nichols, Knightsbridge London (37.5 Hours)
✨Tip Number 1
Familiarise yourself with NARS' brand history and product range. Understanding their unique selling points and artistry approach will help you connect with the team and demonstrate your passion during interviews.
✨Tip Number 2
Network with current or former employees of NARS or Shiseido. Engaging with them can provide valuable insights into the company culture and expectations, which can be a great advantage in your application process.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams or driven sales in previous roles. Highlighting these experiences will align with the responsibilities of the Counter Manager position.
✨Tip Number 4
Stay updated on beauty industry trends and innovations, especially those related to NARS and Shiseido. Being knowledgeable about current market dynamics will demonstrate your commitment and readiness to contribute to the brand's success.
We think you need these skills to ace NARS Counter Manager - Harvey Nichols, Knightsbridge London (37.5 Hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the NARS Counter Manager position. Understand the key responsibilities and required skills, such as experience in artistry and team management.
Tailor Your CV: Customise your CV to highlight relevant experience that aligns with the role. Emphasise your leadership skills, sales achievements, and any experience in coaching or developing a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and artistry. Mention specific examples of how you've inspired teams or driven sales in previous roles, and express your enthusiasm for joining NARS.
Showcase Your Creativity: Since the role involves artistry, consider including a portfolio or examples of your work if applicable. This could be makeup looks you've created or events you've managed, demonstrating your creativity and expertise.
How to prepare for a job interview at Shiseido Company, Limited
✨Show Your Passion for Artistry
As a NARS Counter Manager, your passion for beauty and artistry is crucial. Be prepared to discuss your personal experiences with makeup and how you inspire others through your creativity. Share specific examples of how you've used artistry to connect with customers.
✨Demonstrate Leadership Skills
Highlight your experience in managing and developing a team. Discuss your leadership style and provide examples of how you've motivated your team to achieve sales targets and deliver exceptional customer service. This will show that you embody the NARS way.
✨Understand the Brand and Its Values
Familiarise yourself with NARS' history, values, and product offerings. Be ready to articulate how these align with your own values and how you can contribute to the brand's mission of inspiring self-expression and creativity.
✨Prepare for KPI Discussions
Since driving KPIs is a key responsibility, come prepared with examples of how you've successfully met or exceeded sales targets in previous roles. Be ready to discuss strategies you would implement to drive performance at NARS.
