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- Tasks: Lead a passionate team to inspire customers and drive sales at NARS in Boots, Metrocentre.
- Company: Join NARS, a top makeup brand under the Shiseido Group, known for innovation and artistry.
- Benefits: Enjoy 30 days holiday, generous commission, pension contributions, and life assurance.
- Why this job: Be part of a creative culture that values self-expression and personal growth in beauty.
- Qualifications: Strong artistry experience and coaching skills are essential; qualifications preferred.
- Other info: Permanent contract with 37.5 hours per week over 5 days.
The predicted salary is between 30000 - 42000 ÂŁ per year.
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Date: 2 Aug 2025
Location: Newcastle
NARS Counter Manager
Reports to: Area Sales & Education Manager NARS
Job Location: Boots, Metrocentre Newcastle
Contract type: Permanent Contract, 37.5 hours per week over 5 days
MISSION
NARS inspires self-expression, creativity and artistry – bringing high-fashion, high-style and forward thinking to beauty. As an Account Manager you will be bringing this vision to our customers on counter. Your passion for artistry, service and leading people is key, we are looking for someone who is confident and experienced in managing a business, coaching and developing a team and is ready to embody the NARS way in everything they do.
We are part of the Shiseido Group, and in joining NARS you will not only receive innovative and artistry led training, a generous discount on our award winning products and the chance to be part of a fast growing brand – you join an incredible group network of brands, where developing our people is at the heart of our business.
ABOUT SHISEIDO
Our mission : Beauty Innovations for a Better World
Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over ÂŁ7.0bn in 2022 . Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?
Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market.
To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams
1. Leverage our unique portfolio of Beauty brands across all 3 categories
2. Stay agile and capture new retail opportunities
4. Create a great place to work in Beauty
Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally.
Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome.
We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.
Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.
ABOUT NARS
Created in 1994 in New York by visionary makeup artist François NARS, NARS Cosmetics is one of the leading and most respected brands in the world of makeup artistry.
MAIN RESPONSIBILITIES
You will inspire and motivate your small team to be the best they can, everyday. Through your leadership you will develop the team to deliver our customer engagement approach and create strong connections with our customers through brand history and high performance formulas, encouraging them to identify and maximise sales opportunities. You’ll be empowered to take accountability for driving your business. Thinking outside of the box, you\’ll use your networking skills to connect with external partners to recruit new customers whilst engaging existing customers and securing brand loyalty to not only NARS but you as an Artist.
We\’ll ensure you have all the tools you need to achieve your goals, and you\’ll partner closely with your Area Manager, Education and HR to build a business plan that will drive those KPIs across your team and deliver results. As a NARS Artist and Account Manager, you have the power to change the way a client feels about themselves through your actions, communication and the connections that you make. This will be your daily commitment to your clients and yourself.
PROFILE
- Strong experience in artistry, ideally with a qualification
- Ability to communicate effectively with Area Manager on business performance
- Ability to drive KPIs and sales targets within the team
- Experience in coaching and developing others
- Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
The benefits you’ll love…
30 days holiday, including bank holidays, increasing with service
Generous discretionary commission scheme
Contributory pension scheme – 5% employer contribution
Enhanced parental allowance
Life Assurance up to x2 your salary
Access to Retail Trust
Annual performance and development reviews so you know your career is going in the right direction
POSITION REFERENCE NUMBER: 14367
Job Segment: Outside Sales, Bank, Banking, Manager, Sales, Finance, Management
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NARS Counter Manager - Boots, Metrocentre Newcastle (37.5 Hours) employer: Shiseido Company, Limited
Contact Detail:
Shiseido Company, Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NARS Counter Manager - Boots, Metrocentre Newcastle (37.5 Hours)
✨Tip Number 1
Familiarise yourself with NARS' brand history and product range. Understanding their unique selling points and artistry philosophy will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlight specific instances where you motivated your team to achieve sales targets or improve customer engagement.
✨Tip Number 3
Network within the beauty industry, especially with professionals who have experience in retail management or artistry. Building connections can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 4
Be ready to discuss your approach to driving KPIs and sales targets. Prepare strategies that you would implement as a NARS Counter Manager to enhance customer loyalty and boost sales performance.
We think you need these skills to ace NARS Counter Manager - Boots, Metrocentre Newcastle (37.5 Hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the NARS Counter Manager position. Understand the key responsibilities and required skills, such as experience in artistry and team management.
Tailor Your CV: Customise your CV to highlight relevant experience that aligns with the role. Emphasise your leadership skills, sales achievements, and any experience in coaching or developing a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and artistry. Mention specific examples of how you've inspired teams or driven sales in previous roles, and express your enthusiasm for joining NARS.
Highlight Your Achievements: In both your CV and cover letter, include quantifiable achievements that demonstrate your ability to meet KPIs and drive business results. Use metrics to show how you have positively impacted previous employers.
How to prepare for a job interview at Shiseido Company, Limited
✨Show Your Passion for Artistry
As a NARS Counter Manager, your passion for beauty and artistry is crucial. Be prepared to discuss your personal experiences with makeup and how you inspire creativity in others. Share specific examples of how you've used artistry to connect with customers.
✨Demonstrate Leadership Skills
Highlight your experience in leading and developing teams. Discuss your coaching methods and how you've motivated team members to achieve sales targets. Prepare to give examples of successful team dynamics you've fostered in previous roles.
✨Understand the Brand and Its Values
Familiarise yourself with NARS' brand history and values. Be ready to articulate how you align with their mission of self-expression and creativity. This will show your commitment to embodying the NARS way in everything you do.
✨Prepare for KPI Discussions
Since driving KPIs is a key responsibility, come prepared with examples of how you've successfully met or exceeded sales targets in the past. Be ready to discuss strategies you would implement to achieve similar results at NARS.
