At a Glance
- Tasks: Lead a passionate team to inspire creativity and drive sales in beauty.
- Company: Join NARS, a top cosmetics brand under the Shiseido Group, known for innovation and artistry.
- Benefits: Enjoy 30 days holiday, generous commission, and a contributory pension scheme.
- Other info: We welcome applicants from all backgrounds and guarantee interviews for disabled candidates.
- Why this job: Be part of a vibrant culture that values diversity and empowers self-expression.
- Qualifications: Strong experience in artistry and team leadership is essential.
The predicted salary is between 30000 - 42000 £ per year.
Overview
NARS Counter Manager
Location: Boots, Bluewater • Date: 16 Sept 2025 • Reports to: Area Sales & Education Manager NARS • Contract type: Permanent, 37.5 hours per week over 5 days
MISSION
NARS inspires self-expression, creativity and artistry - bringing high-fashion, high-style and forward thinking to beauty. As a Counter Manager you will be bringing this vision to our customers on counter. Your passion for artistry, service and leading people is key; we are looking for someone who is confident and experienced in managing a business, coaching and developing a team and is ready to embody the NARS way in everything they do.
We are part of the Shiseido Group, and in joining NARS you will receive innovative and artistry-led training, a generous discount on our award-winning products and the chance to be part of a fast-growing brand. You will join an incredible group network of brands where developing our people is at the heart of our business.
ABOUT SHISEIDO
Our mission: Beauty Innovations for a Better World
Shiseido Group is a leading cosmetics company with a long heritage, operating globally. Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands and aims to inspire a life of beauty and culture.
Shiseido UK & Ireland plays a central role in the EMEA region, evolving its Retail footprint and leading growth in the market.
ABOUT NARS
Created in 1994 in New York, NARS Cosmetics is a leading brand in makeup artistry.
MAIN RESPONSIBILITIES
- You will inspire and motivate your small team to be the best they can, everyday. Through your leadership you will develop the team to deliver our customer engagement approach and create strong connections with our customers through brand history and high-performance formulas, encouraging them to identify and maximise sales opportunities.
- You’ll be empowered to take accountability for driving your business. You will use networking skills to connect with external partners to recruit new customers whilst engaging existing customers and securing brand loyalty to NARS and you as an Artist.
- You’ll have tools and support to achieve your goals, and you’ll partner closely with your Area Manager, Education and HR to build a business plan that drives KPIs across your team and delivers results.
- As a NARS Artist and Account Manager, you will influence how clients feel about themselves through your actions, communication and connections with clients.
PROFILE
- Strong experience in artistry, ideally with a qualification
- Ability to communicate effectively with Area Manager on business performance
- Ability to drive KPIs and sales targets within the team
- Experience in coaching and developing others
- Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
The benefits you’ll love…
- 30 days holiday, including bank holidays, increasing with service
- Generous discretionary commission scheme
- Contributory pension scheme – 5% employer contribution
- Enhanced parental allowance
- Life Assurance up to x2 your salary
- Access to Retail Trust
- Annual performance and development reviews so you know your career is going in the right direction
We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law. We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.
If you meet the minimum criteria for the position, we guarantee to interview all disabled applicants who meet those criteria.
Position Reference Number: 15883
NARS Counter Manager - Boots, Bluewater (37.5 Hours) in Burgess Hill employer: Shiseido Company, Limited
NARS, part of the Shiseido Group, is an exceptional employer that champions creativity and self-expression in the beauty industry. Located in the vibrant Bluewater shopping centre, we offer a supportive work culture with extensive training, generous employee benefits including 30 days holiday and a commission scheme, and a commitment to diversity and inclusion. Join us to develop your career in a fast-growing brand where your passion for artistry and leadership can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land NARS Counter Manager - Boots, Bluewater (37.5 Hours) in Burgess Hill
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Shiseido Company, Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Shiseido Company, Limited!
We think you need these skills to ace NARS Counter Manager - Boots, Bluewater (37.5 Hours) in Burgess Hill
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Shiseido Company, Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Shiseido Company, Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Shiseido Company, Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Shiseido Company, Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
