Payroll & Benefits Manager in London

Location: London

Hybrid working in our London offices, 3 days a week (60% of the time office based)

Salary ranging £50,000 - £60,000 per annum, plus company bonus scheme and some glamorous benefits

Supporting approx 400 employees across UK & Ireland, Retail and Office based employees, with 1 Coordinator to support your mission as line manager.

YOUR NEXT ROLE:

Supporting our teams across Retail and Corporate, the Payroll & Benefits Manager is exceptionally placed to orchestrate and shape the overall compensation strategy of Shiseido UK & Ireland. Supporting a population of +400 employees, reporting into the HR Director and managing a Payroll & Benefits Coordinator this role is a position of trust, one which promotes internal strategy and payroll operations whilst delicately balancing employee benefits and compliance. Working closely with HR leadership, Finance, People Analytics, and external partners, this position will oversee market benchmarking, compliance, and innovative rewards programs that enhance the employee experience while ensuring compliance with global and regional regulations. This is a permanent position, based in our fabulous UK Head office in London where we centralise our focus on supporting our business, creating Beauty innovations for a better world.

YOUR RESPONSIBILITIES

• As the authority on Payroll & Benefits, we rely on you to pay everyone accurately and on time whilst keeping a pulse on legislation, compliance, benefit renewals and general audit / reporting.
• Provide guidance to HR Business Partners and managers on compensation decisions, policies, and best practices.
• Provide line management to the team coordinator.
• Manage Employee Benefits.
• Benefits Administration: Oversee the administration of employee benefits programmes (e.g., pensions, healthcare, life assurance).
• Work with brokers and providers to ensure our plans are competitive and well-communicated to employees.
• Partner with external providers to negotiate renewals, manage contracts, and optimise cost/value.
• Lead the annual benefits enrolment process and ensure accurate employee data management.
• Evaluate and recommend new benefits that enhance the employee experience and support organisational culture.
• Monitor utilisation and effectiveness of benefits offerings through data and employee feedback.
• Compensation: Manage and execute the payroll of employees across corporate and retail.
• Support the design, implementation, and maintenance of the organisation’s compensation strategy such as incentive schemes, bonus plans, and performance‑related pay frameworks.
• Maintain accurate compensation and benefits data within HR systems.
• Analyse pay trends, turnover data, and workforce metrics to identify risks and opportunities.
• Support annual salary review cycles, including modelling, budgeting, and reporting.
• Conduct job evaluations, benchmarking, and market analysis to ensure internal equity and external competitiveness.
• Maintain salary structures, pay bands, and job architecture frameworks.
• Compliance: Produce regular dashboards and insights for HR and leadership teams.
• Ensure compliance with statutory reporting requirements and internal audit standards, driving ahead with recommendations to the business for continuous improvement.
• Partnering with Finance to support the development of policies, procedures, and governance frameworks.
• Ensure compliance with relevant legislation (e.g., National Minimum Wage, Equal Pay, Gender Pay Gap reporting).

YOUR BACKGROUND

We value diversity and creativity in all that we do. Your suitability will come through a range of experiences and backgrounds. Specifically, we encourage experiences from the below:

• Experienced with compensation modelling tools & benchmarking platforms such as Willis Towers Watson or MERCER.
• Proficiency with HRIS systems and demonstrable advanced Excel skills.
• Well acquainted and experienced with HMRC auditing, legislative updates and regulations.
• Experience in devising compensation structures such as commission schemes, LTIPS and having been responsible for overseeing internal pension structures.
• Seasoned expert with managing payroll processes ensuring timely and accurate payments and compliance with local regulations.
• Credible background managing employee benefits, systems and ongoing coordination.
• Strong technical capability and analytical skills with the ability to interpret data and present insights clearly.
• A strong commercial acumen, with the ability to broker relationships for contract negotiations.
• Knowledge of UK employment law, HMRC requirements and reward‑related regulations.
• Communication skills: Ability to translate complex compensation topics into clear, compelling narratives for employees and leadership.
• Proven ability to influence and build strong relationships at all levels of the organization.
• Employee first mentality, with excellent problem‑solving, analytical, and communication skills.
• Comfortable working in a fast‑paced, evolving environment.

BENEFITS YOU’LL LOVE

Generous product allocation & discount to spend on our gorgeous products! Supporting the delicate work/life balance with enhanced time off through 26 days holiday.