NARS Resident Senior Artist - Harrods, London (37.5 Hours)

WHO WE ARE
Sophisticated, witty and effortlessly chic, NARS embraces individuality, providing the vivid colour and luxurious texture needed to express personal visions of beauty. Created in 1994 by the iconoclastic makeup artist François Nars, the brand has become a modern cult classic, synonymous with artistry, exquisite design, richly adventurous colour and witty irreverence. With counters across the UK & Ireland and a growing network of standalone stores, NARS is the brand to join for those who want to focus on the future. We are part of the Shiseido Group, and in joining NARS you will not only receive innovative and artistry led training, a generous discount on our award winning products and the chance to be part of a fast growing brand – you join an incredible group network of brands, where developing our people is at the heart of our business.

YOUR RESPONSIBILITIES
Being a Resident Senior Artist brings with it diverse day to day activities. Through one to one sessions and events, you will use your artistry skills and product expertise to ensure that each customer goes away not only with a bag full of luxurious makeup but also the confidence to use NARS techniques to express their own personal vision of beauty. By learning our customer engagement approach you will be able to create strong connections with your customers through the brand history and high performance formulas thus securing brand loyalty to not only NARS but you as an Artist.

• Event Leadership & Strategy
  Execute event calendar in collaboration with Lead Artist and Events Manager. Lead on/off-counter events to drive customer acquisition and sales. Identify external partnerships to expand customer reach. Develop event strategies and plans with Business Manager. Build strong relationships with stakeholders and external partners.
• Customer Experience & Engagement
  Represent NARS as a brand ambassador. Achieve your personal sales targets and brand KPI expectations. Manage virtual tools: online consultations, masterclasses, social media. Report event results and recommend engagement programs. Coach artists on customer trends and best practices. Maintain active presence on NARS digital platforms.
• Artistry Development
  Lead team meetings and workshops based on store needs. Coach artists on product knowledge, application, and service skills. Support management in identifying development opportunities. Attend advanced artistry training and brand-building projects. Conduct trade tests for new hires or promotions.

We'll provide you with all the tools and training you need to ensure that you are able to express your creativity and be the best makeup artist you can be and in return we'll expect you to be reaching and exceeding your performance targets. As a Resident Senior NARS Artist, you have the power to change the way a client feels about themselves through your actions, communication and the connections that you make. This will be your daily commitment to your clients and yourself.

YOUR BACKGROUND
We value diversity and creativity in all that we do. Your suitability will come through a range of experiences and backgrounds. Specifically we encourage experiences from the below:

• Previous experience of working within the retail and beauty industry in high profile locations.
• Proven high level of artistry experience through portfolio (on or off line).
• Professional appearance & grooming standards represent NARS style grooming guidelines.
• Goal oriented with a strong commercial mindset.
• Excellent communication, leadership and organizational skills.
• Understanding of coaching and people development.
• Flexible working days including weekend and evenings.
• On counter leading from the front in excellence in performance to target and an elevated level of artistry and service that exceeds customer expectations.
• Has management experience and has excellent leadership skills.
• Demonstrated growth of appointment business in store.
• Experience of leading an event / outreach strategy with proven results.

OUR VALUES
THINK BIG, TAKE RISKS, HANDS ON, COLLABORATE, BE OPEN, ACT WITH INTEGRITY, BE ACCOUNTABLE, APPLAUD SUCCESS.

BENEFITS YOU'LL LOVE
30 days holiday, including bank holidays, increasing with service. Generous discretionary commission scheme. Contributory pension scheme – 5% employer contribution. Enhanced parental allowance. Life Assurance up to x2 your salary. Access to Retail Trust. Annual performance and development reviews so you know your career is going in the right direction.

INCLUSION HEROES
Together, we can build a vibrant and dynamic team that reflects the diverse world we serve. We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion and are proud to promote a culture which supports and appreciates people from all backgrounds. We are always open to flexible working, part time arrangements and any adjustments which you might need to get the best experience whilst at work. We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. We are proud to be recognised as a disability confident employer and have a number of internal employee forums which promote advocacy for our teams. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.

OUR HIRING PROCESS
Once you have applied for the role, we will screen your CV. We will do our best to get back to all candidates who apply, however in some cases it may not be possible due to the high volume of applications. If you have not heard back from us within 30 days of your application, unfortunately this may be you have not been successful on this occasion. If your CV is shortlisted, then you will be contacted by the hiring manager to explore your motivation, suitability and role expectations. Successful applicants will be invited to at least 1 interview. Preferably, we would like to meet you in person and give you the opportunity to test your commute as well as see your potential place of work! If you are successful at interview, you will be required to have an instore trade test. All applicants must have the right to live and work in the UK.