At a Glance
- Tasks: Lead a team in delivering exceptional fragrance experiences and meet sales targets.
- Company: Join the Shiseido Group at John Lewis, Liverpool, and immerse yourself in luxury fragrances.
- Benefits: Enjoy 30 days holiday, generous commission, and a contributory pension scheme.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Share your passion for fragrances and connect with customers through storytelling.
- Qualifications: Strong communication skills and a results-driven mindset are essential.
The predicted salary is between 24000 - 30000 £ per year.
Location: Liverpool
We are part of the Shiseido Group, and in joining Designer Fragrances you will share your passion for fragrances and delight customers with our brand stories – from Issey Miyake, Narciso Rodrigues, Zadig & Voltaire to name a few! As part of the Shiseido Group, you will not only be immersed in the luxurious and sensual world of these beautiful fragrance houses and receive inspiring training on all of our scents – you join an incredible group network of brands, where developing our people is at the heart of our business.
Your Responsibilities
- You will relish in the challenge of meeting your sales targets and identifying new opportunities to drive the business as you ensure customers are excited and engaged through creating activity around our brands.
- Providing exceptional service and surpassing the expectations of customers will come naturally to you, as will your confidence in establishing meaningful rapport with both customers and store teams.
- A true ambassador to all of our brands, you will ensure that they are looking their best at all times.
- We will ensure you have all the tools and training you need to share our brands with your customer and to be an expert storyteller in fragrance.
- In return we’ll expect you to be reaching and exceeding your sales targets, working as part of the team to achieve those counter goals.
Your experience and passion for fragrance will be a great addition to our teams, and you’ll have an amazing opportunity to join our beautiful brands and share this passion with our customers.
Your Background
- Excellent Communication and Customer Service skills
- Ability to work independently and as part of a team
- Self‑motivated and results driven
- Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
Benefits
- 30 days holiday, including bank holidays, increasing with service
- Generous discretionary commission scheme
- Contributory pension scheme – 5% employer contribution
- Enhanced parental allowance
- Life Assurance up to x2 your salary
- Access to Retail Trust
- Annual performance and development reviews so you know your career is going in the right direction
Our Values
- THINK BIG
- TAKE RISKS
- HANDS ON
- COLLABORATE
- BE OPEN
- ACT WITH INTEGRITY
- BE ACCOUNTABLE
- APPLAUD SUCCESS
Inclusion
We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion and are proud to promote a culture which supports and appreciates people from all backgrounds. We are always open to flexible working, part‑time arrangements and any adjustments which you might need to get the best experience while at work. We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. We are proud to be recognised as a disability confident employer and have a number of internal employee forums which promote advocacy for our teams. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.
Designer Fragrances Counter Manager - John Lewis, Liverpool (22.5 Hours) employer: Shiseido Company, Limited
As a Designer Fragrances Counter Manager at John Lewis in Liverpool, you will thrive in a vibrant and inclusive work culture that values your passion for fragrances and customer engagement. With generous benefits such as 30 days of holiday, a discretionary commission scheme, and a commitment to employee development, you will have the opportunity to grow within a prestigious group renowned for its luxurious brands. Join us to be part of a supportive team that celebrates diversity and encourages you to think big and take risks in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Designer Fragrances Counter Manager - John Lewis, Liverpool (22.5 Hours)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Shiseido Company, Limited, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Designer Fragrances Counter Manager - John Lewis, Liverpool (22.5 Hours)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Shiseido Company, Limited that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Shiseido Company, Limited will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Shiseido Company, Limited and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Shiseido Company, Limited
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Shiseido Company, Limited, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Shiseido Company, Limited!
