At a Glance
- Tasks: Lead a dynamic team and drive sales in a vibrant retail environment.
- Company: Join Drunk Elephant, a brand committed to skin health and innovation.
- Benefits: Enjoy 30 days holiday, generous commission, and a contributory pension scheme.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real impact while developing your skills in a supportive culture.
- Qualifications: Experience in business management and a passion for artistry are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: London
ABOUT DRUNK ELEPHANT
We are committed to using only ingredients that either directly benefit the health of the skin or support the integrity of our formulations. We never take into account whether something is synthetic or natural, instead choosing ingredients based on biocompatibility. We are part of the Shiseido Group, and in joining Drunk Elephant you join an incredible group network of brands, where developing our people is at the heart of our business.
YOUR NEXT ROLE:
YOUR RESPONSIBILITIES
With a selective distribution, your voice is always heard at Drunk Elephant and you have the opportunity to make a real impact on the business and be empowered to take accountability for driving your own business. Following Drunk Elephant Philosophy and unique sales techniques and methods of application, you will use your networking skills to recruit new customers and continue to delight existing ones, keeping your goal of exceeding counter sales targets in mind. Partnering closely with your Area Manager, Education and HR, you will draw on your management experience to build and deliver a business plan that will drive KPI’s across the team and deliver results. In return we offer exciting ongoing training – we invest in you, ensuring you have the highest level of product, service and management knowledge, and helping you realise your full potential.
YOUR BACKGROUND
We value diversity and creativity in all that we do. Your suitability will come through a range of experiences and backgrounds. Specifically we encourage experiences from the below:
- Business Management experience
- Strong experience in artistry, ideally with a qualification
- Ability to communicate effectively with Area Manager on business performance
- Ability to drive KPIs and sales targets within the team
- Experience in coaching and developing others
- Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
All applicants must have the right to live and work in the UK.
BENEFITS YOU’LL LOVE
- 30 days holiday, including bank holidays, increasing with service
- Generous discretionary commission scheme
- Contributory pension scheme – 5% employer contribution
- Enhanced parental allowance
- Life Assurance up to x2 your salary
- Access to Retail Trust
- Annual performance and development reviews so you know your career is going in the right direction
OUR VALUES
- THINK BIG
- TAKE RISKS
- HANDS ON
- COLLABORATE
- BE OPEN
- ACT WITH INTEGRITY
- BE ACCOUNTABLE
- APPLAUD SUCCESS
INCLUSION HEROS
Together, we can build a vibrant and dynamic team that reflects the diverse world we serve. We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion and are proud to promote a culture which supports and appreciates people from all backgrounds. We are always open to flexible working, part time arrangements and any adjustments which you might need to get the best experience whilst at work. We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. We are proud to be recognised as a disability confident employer and have a number of internal employee forums which promote advocacy for our teams. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.
Drunk Elephant Retail Manager - Selfridges, London Oxford Street (37.5 Hours) employer: Shiseido Company, Limited
At Drunk Elephant, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and creativity. Located in the heart of London at Selfridges, our Retail Manager role provides exciting opportunities for personal and professional growth, supported by ongoing training and a generous benefits package including 30 days holiday and a discretionary commission scheme. Join us to make a meaningful impact while being part of a dynamic team that champions inclusivity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Drunk Elephant Retail Manager - Selfridges, London Oxford Street (37.5 Hours)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Shiseido Company, Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Shiseido Company, Limited!
We think you need these skills to ace Drunk Elephant Retail Manager - Selfridges, London Oxford Street (37.5 Hours)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Shiseido Company, Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Shiseido Company, Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Shiseido Company, Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Shiseido Company, Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
