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- Tasks: Engage customers with your beauty expertise and drive sales for Drunk Elephant.
- Company: Join a vibrant team at Drunk Elephant, part of the Shiseido Group.
- Benefits: Enjoy 30 days holiday, commission scheme, and world-class training.
- Why this job: Make a real impact in beauty while developing your skills in a dynamic environment.
- Qualifications: Passion for beauty, sales experience, and excellent communication skills.
- Other info: Flexible working options and a commitment to diversity and inclusion.
The predicted salary is between 11 - 17 £ per hour.
Location: London
Reports to: Area Sales & Education Manager
Job Location: Selfridges, Oxford Street
Contract type: Fixed-Term Contract, 37.5 hours per week over 5 days
Hourly rate: £14.70
We are part of the Shiseido Group, and in joining us you join an incredible group network of brands, where developing our people is at the heart of our business.
Your Next Role: Beauty Expert
Your Responsibilities
- You will relish in the challenge of meeting your sales targets and identifying new opportunities to drive the business.
- You are a Beauty and skin enthusiast and will be confident, engaging and knowledgeable about Drunk Elephant brand history and high performance formulas, ensuring customers are excited and connected with both Drunk Elephant brand and you as a beauty professional.
- Providing exceptional service and surpassing the expectations of customers will come naturally to you, as will your confidence in establishing meaningful rapport with both customers and store teams.
- You will maintain high standards of visual excellence of the Drunk Elephant retail space within the store and will be expected to oversee the visual representation of our sister brands within your store.
- With a selective distribution, of this model your voice is always heard and you have the opportunity to make a real impact on the business.
- We expect you to be dedicated and enthusiastic to develop your knowledge about skincare and beauty, to be proactive and target driven with a true passion for the beauty industry and what it represents.
- In return we offer world class training – we invest in you, ensuring you have the highest level of product, sales and services training, enabling you on your journey to become the best Beauty professional you can be.
Your Background
- Ability to work to a sales target in a fast paced environment
- Excellent communication skills with all touch points, Customers, Line Manager and retail partners in store
- Self-motivated and results driven
- Ability to work independently and as part of a team
- Committed to excellence in service and standards
- Customer facing and/or retail sales experience desirable
- A warm and vibrant personality, you are approachable.
- Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
30 days holiday, including bank holidays, increasing with service
Generous discretionary commission scheme
Contributory pension scheme – 5% employer contribution
Enhanced parental allowance
Life Assurance up to x2 your salary
Access to Retail Trust
Annual performance and development reviews so you know your career is going in the right direction
Our Values
- THINK BIG
- TAKE RISKS
- HANDS ON
- COLLABORATE
- BE OPEN
- ACT WITH INTEGRITY
- BE ACCOUNTABLE
- APPLAUD SUCCESS
Inclusion Heroes
Together, we can build a vibrant and dynamic team that reflects the diverse world we serve. We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion and are proud to promote a culture which supports and appreciates people from all backgrounds.
We are always open to flexible working, part time arrangements and any adjustments which you might need to get the best experience whilst at work. We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. We are proud to be recognised as a disability confident employer and have a number of internal employee forums which promote advocacy for our teams. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.
Our Hiring Process
Once you have applied for the role, we will screen your CV. We will do our best to get back to all candidates who apply, however in some cases it may not be possible due to the high volume of applications. If you have not heard back from us within 30 days of your application, unfortunately this may be you have not been successful on this occasion. If your CV is shortlisted, then you will be contacted by the hiring manager to explore your motivation, suitability and role expectations. Successful applicants will be invited to at least 1 interview. Preferably, we would like to meet you in person and give you the opportunity to test your commute as well as see your potential place of work! If you are successful at interview, you will be required to have an instore trade test. All applicants must have the right to live and work in the UK.
Drunk Elephant Beauty Expert - Selfridges Oxford Street (37.5 Hours, 7 Month FTC) employer: Shiseido Company, Limited
Contact Detail:
Shiseido Company, Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drunk Elephant Beauty Expert - Selfridges Oxford Street (37.5 Hours, 7 Month FTC)
✨Tip Number 1
Get to know the Drunk Elephant brand inside out! Familiarise yourself with their products, history, and values. This way, when you chat with the hiring manager, you can show off your passion and knowledge, making you stand out from the crowd.
✨Tip Number 2
Practice your sales pitch! Since this role is all about meeting sales targets, think of ways to demonstrate your ability to engage customers and drive sales during your interview. Role-play with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend beauty events where Drunk Elephant might be present. Building relationships can give you insider info and make your application more memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to take that next step in your beauty career.
We think you need these skills to ace Drunk Elephant Beauty Expert - Selfridges Oxford Street (37.5 Hours, 7 Month FTC)
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty and skincare shine through! Share your experiences and knowledge about Drunk Elephant and how it resonates with you. We want to see that you're not just applying for a job, but that you're genuinely excited about being part of our team.
Tailor Your CV: Make sure your CV is tailored to the role of Beauty Expert. Highlight any relevant experience in retail or customer service, and don’t forget to mention your ability to meet sales targets. We’re looking for someone who can connect with customers and drive sales, so make that clear!
Be Authentic: We value authenticity, so be yourself in your application. Use a friendly tone and let your personality come through. This role is all about building rapport with customers, so showing us who you are will help us see if you’re a good fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at Shiseido Company, Limited
✨Know Your Stuff
Make sure you brush up on Drunk Elephant's brand history and product range. Being able to discuss their high-performance formulas confidently will show your passion for the beauty industry and impress the interviewers.
✨Show Off Your Sales Skills
Prepare examples of how you've met sales targets in previous roles. Think about specific situations where you identified opportunities to drive business and how you achieved results. This will demonstrate your ability to thrive in a fast-paced retail environment.
✨Be Personable
Your warm and vibrant personality is key! Practice engaging with others and building rapport, as this role requires exceptional customer service. Think of ways to connect with customers and make them feel valued during your interview.
✨Align with Their Values
Familiarise yourself with the company's values like 'Think Big' and 'Collaborate'. Be ready to discuss how you embody these principles in your work. Showing that you align with their culture will make you a standout candidate.
