At a Glance
- Tasks: Execute CRM strategies and manage campaigns for multiple brands.
- Company: Join a dynamic organisation with a focus on collaboration and innovation.
- Benefits: Enjoy 26 days holiday, flexible working, and a generous pension scheme.
- Other info: Be part of a culture that values collaboration, integrity, and success.
- Why this job: Make an impact in CRM while developing your skills in a supportive environment.
- Qualifications: 1-2 years in email marketing or CRM, with strong attention to detail.
The predicted salary is between 30000 - 40000 € per year.
Organisation
Reports to: Senior CRM Manager
Contract type: Fixed Term – 12 months
Responsibilities
- Execute the UK/I CRM strategy and ensure all campaigns are delivered in line with agreed plans.
- Manage the CRM communications calendar for each brand in line with marketing and eCommerce plans.
- Build tactical CRM campaigns in line with brand values and strategy.
- Use Photoshop and Figma to edit and adapt visual assets for email campaigns, ensuring brand consistency.
- Ensure CRM best practice is shared and leveraged locally across all brands and business units.
- Provide weekly campaign results and analysis to wider teams, including marketing, eCommerce and eRetail.
- Ensure GDPR compliance across all email deployments and data handling.
- Support A/B testing and optimisation initiatives to improve engagement and conversion.
- Liaise with marketing and digital teams to ensure cohesive messaging and brand alignment.
Qualifications, Skills and Experience
- 1–2 years experience in email marketing or CRM campaign deployment.
- Familiarity with email platforms (e.g. Salesforce Marketing Cloud, Adobe Campaign, or similar).
- Experience successfully implementing end-to-end CRM campaigns and reporting.
- Strong attention to detail and ability to manage multiple campaigns simultaneously.
- Exceptional attention to detail and highly organised.
- Knowledge of CRM KPIs, terminology and GDPR compliance.
- Proactive and pragmatic.
- Analytical mindset, comfortable with analysing numbers and reporting.
- Google Analytics (Universal & GA4).
- Basic Photoshop skills for editing and preparing visual assets for email campaigns.
- Experience in high volume consumer goods sector.
- Positive, collaborative attitude and strong communication skills.
- Passionate about customer data and experience.
- Alignment with the group’s Trust8 working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success.
Benefits
- 26 days holiday + bank holidays + birthday day off
- Holiday buy – up to 5 days
- Day off when you get married or move house
- Generous contributory pension scheme – match up to 8%
- Annual performance‑related bonus
- Private medical insurance with Vitality
- Enhanced parental allowance
- Life Assurance up to 4x your salary
- Flexible & hybrid working
- Annual performance and development reviews
CRM Coordinator - 12 Month Fixed Term Contract employer: Shiseido Company, Limited
As a CRM Coordinator at our dynamic organisation, you will thrive in a supportive and innovative work culture that values collaboration and integrity. With a generous benefits package including flexible working, a robust pension scheme, and opportunities for professional growth, we are committed to fostering your development while ensuring a healthy work-life balance. Join us in a role that not only enhances your career but also allows you to make a meaningful impact within the consumer goods sector.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Coordinator - 12 Month Fixed Term Contract
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its CRM strategies. Show us that you understand their brand values and how you can contribute to their goals. Tailor your responses to highlight your relevant experience!
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to companies you admire. Express your interest in potential roles and share how your skills align with their needs. We love seeing enthusiasm!
✨Tip Number 4
Utilise our website to apply for roles. It’s super easy and ensures your application gets seen by the right people. Plus, we’re always looking for passionate individuals who fit our culture!
We think you need these skills to ace CRM Coordinator - 12 Month Fixed Term Contract
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the CRM Coordinator role. Highlight your experience in email marketing and any relevant tools you've used, like Salesforce or Adobe Campaign. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for customer data and how you can contribute to our CRM strategy. Be sure to mention your understanding of GDPR compliance and your analytical mindset.
Showcase Your Creativity:Since you'll be working with visual assets, don’t hesitate to include examples of your work with Photoshop or Figma. We love seeing how you can adapt visuals while keeping brand consistency in mind!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Shiseido Company, Limited
✨Know Your CRM Inside Out
Make sure you brush up on your knowledge of CRM strategies and tools. Familiarise yourself with platforms like Salesforce Marketing Cloud or Adobe Campaign, as well as the key metrics that drive successful campaigns. This will show your potential employer that you're not just a candidate, but someone who truly understands the role.
✨Showcase Your Creative Skills
Since the role involves using Photoshop and Figma, be prepared to discuss your experience with these tools. Bring examples of past email campaigns you've worked on, highlighting how you ensured brand consistency and engagement. A portfolio can really set you apart!
✨Be Data-Driven
Demonstrate your analytical mindset by discussing how you've used data to optimise campaigns in the past. Be ready to talk about A/B testing and how you've leveraged results to improve engagement and conversion rates. This shows that you’re proactive and results-oriented.
✨Embrace Collaboration
The job requires liaising with various teams, so highlight your collaborative attitude. Share examples of how you've worked with marketing and digital teams to ensure cohesive messaging. This will illustrate that you align with their Trust8 principles and can thrive in a team environment.
