Beauté Prestige International Team Leader - Bicester (37.5 Hours)

Reports to: Area Sales & Education Manager Skin & Fragrance

Job Location: Beauté Prestige International, Bicester

Contract type: Permanent Contract, 37.5 hours per week over 5 days

Mission

As a Store Supervisor, you will support the management of the retail team, and will lead by example in offering extraordinary customer service through delivering the brand values, whilst you will inspire and coach the team to achieve their full potential in a retail environment. This is an incredible opportunity for an experienced leader to lead and inspire a team, but to also join an incredible group network of brands, where developing our people is at the heart of our business.

Main Responsibilities

• Support Management in leading the retail team, setting a strong example and coaching staff to support their development;
• Achieve sales goals and strong KPIs;
• Adhere to the brand’s G.O.L.D. service standard, and create customer engagement with our multi-branded boutique by driving store animations and events;
• Attending to the needs of every customer in an approachable, highly attentive and personal manner, adapting and responding to their individual needs;
• Working collaboratively with the Store Manager / Assistant Store Manager to ensure smooth and efficient running of the store;
• Developing and maintaining positive and productive ongoing relationships with customers, the Beaute Prestige International Team, and store management alike;
• Educate customers on our multiple brands by sharing your passion, creating and maintaining excitement about the brands. Act as a brand ambassador at all times. Uphold the brand image and present Beaute Prestige International in a positive light, including wearing the products in store;
• Ensure marketing programs are followed and that shop-floor standards are representative at all times.

Additional Responsibilities

• Track and report weekly sales;
• Being present in store for designated visits / special events;
• Planning schedules for the team around promotional calendar.

Profile

• Previous experience in supervising a team;
• Excellent communication and customer service skills;
• Strong retail experience, able to represent Beaute Prestige International in personal presentation and sales performance;
• Able to work independently and as a part of a team, self-motivated and able to take initiative;
• Understanding of KPIs, and able to drive these across a team;
• Flexibility to work key trading hours;
• Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success.

Benefits you’ll love

• 30 days holiday, including bank holidays, increasing with service;
• Generous discretionary commission scheme;
• Contributory pension scheme – 5% employer contribution;
• Generous product allocation & discount;
• Enhanced parental allowance;
• Life Assurance up to x2 your salary;
• Employee referral bonuses;
• Access to Retail Trust;
• Annual performance and development reviews so you know your career is going in the right direction.

At Shiseido, we are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law. We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. Together, we can build a vibrant and dynamic team that reflects the diverse world we serve. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to.