At a Glance
- Tasks: Create stunning looks and provide exceptional service to customers at NARS.
- Company: Join the vibrant NARS team at Harrods, part of the Shiseido Group.
- Benefits: Enjoy 30 days holiday, generous commission, and product discounts.
- Other info: Be part of an inclusive team that values diversity and growth.
- Why this job: Unleash your creativity and connect with beauty enthusiasts every day.
- Qualifications: Make-up artistry experience preferred; strong communication skills a must.
The predicted salary is between 29080 - 32240 £ per year.
NARS, a brand within the Shiseido Group, is known for its bold colour, luxurious textures and artistic ethos. As a Retail Artist you will bring this vision to our customers on the counter, creating an engaging and individual experience through both artistry and outstanding service.
Responsibilities
- Conduct one‑to‑one sessions and events, showcasing your artistry skills and product expertise.
- Build strong connections with customers, sharing brand history and high‑performance formulas to secure loyalty.
- Use the customer engagement approach to ensure each visitor leaves confident in applying NARS techniques.
- Meet and exceed performance targets set by management.
- Represent the brand with professionalism, communication and genuine enthusiasm.
Qualifications
- Make‑up artistry or previous retail makeup experience preferred.
- Excellent communication and customer‑service skills.
- Ability to work independently and as part of a team.
- Self‑motivated and results‑driven.
- Alignment with Shiseido Group’s Trust8 principles: Think Big, Take Risks, Hands On, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success.
Company Values
- Think Big
- Take Risks
- Hands On
- Collaborate
- Be Open
- Act with Integrity
- Be Accountable
- Applaud Success
Benefits
- 30 days holiday, including bank holidays, increasing with service.
- Generous discretionary commission scheme.
- Contributory pension scheme – 5% employer contribution.
- Generous product allocation and discount.
- Enhanced parental allowance.
- Life assurance up to twice your salary.
- Employee referral bonuses.
- Access to Retail Trust.
- Annual performance and development reviews.
Equal Opportunity Statement
We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion. We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected and empowered.
NARS Retail Artist - Harrods, London (37.5 Hours) employer: Shiseido Asia Pacific
NARS, part of the Shiseido Group, is an exceptional employer located in the prestigious Harrods, London, offering a vibrant work culture that celebrates creativity and individuality. With a commitment to employee growth through annual performance reviews, generous benefits including 30 days holiday and a contributory pension scheme, and a focus on inclusivity, NARS provides a rewarding environment for Retail Artists to thrive and connect with customers through artistry and outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land NARS Retail Artist - Harrods, London (37.5 Hours)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Shiseido Asia Pacific, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Shiseido Asia Pacific!
We think you need these skills to ace NARS Retail Artist - Harrods, London (37.5 Hours)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Shiseido Asia Pacific, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Shiseido Asia Pacific and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Shiseido Asia Pacific that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Shiseido Asia Pacific
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
