At a Glance
- Tasks: Engage customers with makeup artistry and deliver exceptional service at Harrods.
- Company: Join NARS, a vibrant brand within the Shiseido Group.
- Benefits: Enjoy 30 days holiday, product discounts, and a generous commission scheme.
- Other info: Inclusive workplace with flexible working options and excellent career growth opportunities.
- Why this job: Unleash your creativity while building connections and boosting customer confidence.
- Qualifications: Makeup artistry experience preferred; strong communication and teamwork skills required.
The predicted salary is between 20000 - 25000 £ per year.
Overview
We are NARS, part of the Shiseido Group.
We offer training, product discounts, and a path within a growing network of brands.
This role focuses on delivering an engaging customer experience, artistry, and service on counter.
Role title: Retail Artist NARS – Harrods, London (22.5 Hours over 3 Days).
Responsibilities
- Engage customers with one-to-one sessions and events, applying artistry skills and product knowledge to help customers select makeup and learn NARS techniques.
- Build connections by sharing brand history and high-performance formulas to secure brand loyalty to NARS and the Artist.
- Express creativity and work toward and exceed performance targets; act to positively influence clients’ feelings and confidence through communication and service.
- Your background / Qualifications
- Make-up artistry or previous retail makeup experience preferred
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Self-motivated and results-driven
- Alignment with the group’s Trust8 principles: Think Big, Take Risks, Hands On, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
Our values
- THINK BIG
- TAKE RISKS
- HANDS ON
- COLLABORATE
- BE OPEN
- ACT WITH INTEGRITY
- BE ACCOUNTABLE
- APPLAUD SUCCESS
Benefits you’ll love
- 30 days holiday, including bank holidays, increasing with service
- Generous discretionary commission scheme
- Contributory pension scheme – 5% employer contribution
- Generous product allocation & discount
- Enhanced parental allowance
- Life assurance up to 2x salary
- Employee referral bonuses
- Access to Retail Trust
- Annual performance and development reviews
- Inclusion & workplace
We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered.
We welcome applicants from all backgrounds and support flexible working, part-time arrangements, and reasonable adjustments to ensure a positive experience.
Hiring process
We will screen CVs after application.
If shortlisted, you may be contacted by the hiring manager for motivation and role expectations.
Successful applicants will be invited to at least one interview.
If successful, you may have an instore trade test.
All applicants must have the right to live and work in the UK.
For more information about our brands and principles, you can explore our pages or follow our company culture pages.
#J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land NARS Retail Artist - Harrods, London (22.5 Hours)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Shiseido Asia Pacific, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace NARS Retail Artist - Harrods, London (22.5 Hours)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Shiseido Asia Pacific that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Shiseido Asia Pacific will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Shiseido Asia Pacific and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Shiseido Asia Pacific
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Shiseido Asia Pacific, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Shiseido Asia Pacific!
