At a Glance
- Tasks: Provide 1st & 2nd line IT support and assist with exciting IT projects.
- Company: Join a dynamic IT team in Manchester focused on innovation.
- Benefits: Gain hands-on experience, formal training, and develop your technical skills.
- Other info: Great opportunity for growth in a supportive environment.
- Why this job: Kickstart your IT career while making a real difference in the company.
- Qualifications: Basic IT knowledge and strong organisational skills are essential.
The predicted salary is between 38250 - 46750 £ per year.
We are seeking an enthusiastic IT Support Apprentice to join our IT team in Manchester.
The department is responsible for maintaining and supporting the company’s IT systems and infrastructure across all sites.
The ideal candidate will assist with a range of IT support activities, including user assistance, system maintenance, and contributing to ongoing projects and improvements.
This role offers the opportunity to develop technical skills through hands‑on experience and formal training.
Reporting to the IT Manager
Key Responsibilities
- Provide 1st & 2nd line IT support to staff.
- Assist with IT asset management and issue tracking.
- Coordinate IT issues and projects with staff and external providers.
- Support small IT projects, upgrades, and user onboarding.
- Develop technical skills through training and hands‑on experience.
Requirements
- Strong organisational skills and ability to manage multiple tasks.
- Good communication and interpersonal skills.
- Basic knowledge of Windows 11, Windows Server 2019 onwards, Active Directory, networking, and Office 365/Exchange Online.
- Familiarity with 1st and 2nd line IT support.
- Exposure to SQL / SQL Server, Share Point, and One Drive.
- Familiarity with Crystal Reports, Sage 200, Sage CRM, and Autoscribe Informatics LIMS and BIMS systems.
IT Support Apprentice in Manchester employer: Shirley Technologies Limited
Shirley Technologies Limited provides a supportive work environment that values accuracy and organisation. Employees have the opportunity to engage in practical, hands-on work while contributing to high-quality testing services. The company fosters a culture of safety and continuous improvement.
Contact Details:
Shirley Technologies Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Apprentice in Manchester
✨Get Involved in Tech Communities
Dive into local tech meetups or online forums specific to IT consulting. Engaging with like-minded folks not only sharpens your knowledge but also opens doors to apprenticeship opportunities at firms like Shirley Technologies Limited.
✨Leverage Your University Resources
Universities often have exclusive partnerships with companies for apprenticeship placements. Hit up your career services and see if Shirley Technologies Limited is on their radar – they might even have insider info on application timelines!
✨Show Off Your Tech Projects
Create a simple portfolio showcasing any relevant projects or coursework you’ve done. This could be a website or a GitHub repo. When you apply to Shirley Technologies Limited, having a tangible demonstration of your skills can really set you apart.
✨Join Apprenticeship Fairs
Keep an eye out for apprenticeship and career fairs focused on tech. It's a brilliant way to meet recruiters from companies like Shirley Technologies Limited directly! Plus, you can practice your elevator pitch face-to-face.
We think you need these skills to ace IT Support Apprentice in Manchester
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, it’s all about your technical know-how. Make sure your CV highlights any programming languages, software, or tools you’ve worked with, even if it was just a school project. If you’ve completed any relevant courses or certifications, let those shine!
Think Like a Consultant:Your cover letter is your chance to demonstrate that you've got the consulting mindset. Bring in examples of how you've solved problems in the past or contributed to team projects, showing your analytical skills. Companies like Shirley Technologies Limited want to see that you can think critically and adapt!
Tailor Your Application to IT Consulting:Don't just send the same application everywhere. For Shirley Technologies Limited, make sure you mention their specific projects or values that resonate with you. This shows you're genuinely interested and not just sending your CV on a whim. Personalisation goes a long way!
Get Your Online Presence Right:Since you're applying for an apprenticeship, having a professional online presence is key! Consider linking to your GitHub or any tech-related projects you've been part of. It gives us a peek into your practical skills and can really make your application stand out!
How to prepare for a job interview at Shirley Technologies Limited
✨Show Off Your Technical Know-How
In IT consulting, having a grasp of the technical tools and systems used in the industry is key. Be prepared to discuss any relevant software or methodologies you've learned about, like Agile or specific programming languages. Even if you haven't used them extensively, demonstrating your familiarity can set you apart!
✨Discuss Problem-Solving Scenarios
Consulting is all about solving problems for clients. Think about any experiences, whether from school projects or personal interests, where you tackled a challenge. Be ready to explain your thought process in detail, as this shows your analytical thinking and how you approach issues—both vital in this field!
✨Highlight Your Willingness to Learn
As an apprenticeship candidate, they're looking for potential and eagerness to grow. Make sure you convey your enthusiasm for learning new skills and adapting to new technologies. Share examples of how you've taken the initiative in the past to expand your knowledge—whether through online courses or tech clubs!
✨Be Ready for Behavioural Questions
Expect to face a few behavioural questions, where you'll need to showcase your teamwork and communication skills. Prepare examples from your experiences in school or group projects that reflect your ability to collaborate and contribute effectively. This is vital in consulting, as you'll be working with teams and clients regularly!
