Clerical Officer Bolton NHS Foundation Trust

We are looking to appoint an individual to work in the Access Booking & Choice Department at Bolton Hospital. Candidates must be highly motivated and able to multi-task in a busy administration office. Excellent communication skills are essential as you will be expected to work with a diverse range of people. Good IT skills and attention to detail are also a must; we aim to deliver a high standard of service to our patients and medical team. The department oversees a high volume workload, so you must be able to demonstrate experience of meeting deadlines. The ability to work effectively as part of a team is essential.

Responsibilities:

• Booking hospital transport for patients requiring transport to hospital
• Run off all clinical correspondence and put letters through the paper folding machine
• Put all appointment confirmation letters through the paper folding machine
• Delivery rounds 1 and 2 – drop off referral letters for triage and pick up once triaged, distributing to relevant team trays per specialty
• Stationery ordering
• 3 day turnaround printing – printing from Electronic Referral System
• Post and faxes – distribute to relevant team trays per specialty
• Team Email accounts – booking FU appointments
• Team NHS.NET account – printing new referral letters and adding referral/waiting list onto LE2.2
• Ward discharges – booking follow up appointments
• Choose and Book Referrals for review (Worklists) – printing from Electronic Referral System
• Printing appointment confirmation letters – from LE2.2
• Filing booked referrals in date order ready for taking over to Health Records prepping
• Inputting referrals, waiting lists onto the system
• Booking patients from the waiting lists (manual referrals) – ringing, agreeing/confirming appointments/cancelling with the patient – eg therapies, ante-natal, oral surgery
• Adding cardio cards to LE2.2 – referral, waiting list & booking

The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. Staff are valued and we can offer excellent opportunities for further training and development.

This advert closes on Thursday 12 Dec 2024.

Proud member of the Disability Confident employer scheme. A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.