At a Glance
- Tasks: Join our team to manage patient bookings and administrative tasks in a busy hospital environment.
- Company: Bolton NHS Foundation Trust is dedicated to improving community health and providing top-notch care.
- Benefits: Enjoy opportunities for training, development, and a supportive work culture.
- Other info: This role does not meet sponsorship requirements for overseas nationals.
- Why this job: Make a real impact on patient care while working in a diverse and dynamic team.
- Qualifications: Strong communication, IT skills, and attention to detail are essential; multitasking experience preferred.
The predicted salary is between 24000 - 36000 £ per year.
We are looking to appoint an individual to work in the Access Booking & Choice Department at Bolton Hospital. Candidates must be highly motivated and able to multi-task in a busy administration office. Excellent communication skills are essential as you will be expected to work with a diverse range of people. Good IT skills and attention to detail are also a must; we aim to deliver a high standard of service to our patients and medical team. The department oversees a high volume workload, so you must be able to demonstrate experience of meeting deadlines. The ability to work effectively as part of a team is essential.
Responsibilities:
- Booking hospital transport for patients requiring transport to hospital
- Run off all clinical correspondence and put letters through the paper folding machine
- Put all appointment confirmation letters through the paper folding machine
- Delivery rounds 1 and 2 – drop off referral letters for triage and pick up once triaged, distributing to relevant team trays per specialty
- Stationery ordering
- 3 day turnaround printing – printing from Electronic Referral System
- Post and faxes – distribute to relevant team trays per specialty
- Team Email accounts – booking FU appointments
- Team NHS.NET account – printing new referral letters and adding referral/waiting list onto LE2.2
- Ward discharges – booking follow up appointments
- Choose and Book Referrals for review (Worklists) – printing from Electronic Referral System
- Printing appointment confirmation letters – from LE2.2
- Filing booked referrals in date order ready for taking over to Health Records prepping
- Inputting referrals, waiting lists onto the system
- Booking patients from the waiting lists (manual referrals) – ringing, agreeing/confirming appointments/cancelling with the patient – eg therapies, ante-natal, oral surgery
- Adding cardio cards to LE2.2 – referral, waiting list & booking
The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. Staff are valued and we can offer excellent opportunities for further training and development.
This advert closes on Thursday 12 Dec 2024.
Proud member of the Disability Confident employer scheme. A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.
Clerical Officer Bolton NHS Foundation Trust employer: Shireal R. Lewis
Bolton NHS Foundation Trust is an exceptional employer that prioritises the well-being and development of its staff while delivering high-quality healthcare services. With a strong commitment to employee growth, we offer extensive training opportunities and foster a supportive work culture that values diversity and teamwork. Located in Bolton, our Trust not only serves the local community but also provides a fulfilling environment where staff can take pride in their contributions to patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Clerical Officer Bolton NHS Foundation Trust
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We think you need these skills to ace Clerical Officer Bolton NHS Foundation Trust
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Shireal R. Lewis.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Shireal R. Lewis.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Shireal R. Lewis. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Shireal R. Lewis. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Shireal R. Lewis
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Shireal R. Lewis’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
