Shipmate in Derby city centre is seeking a Software Customer Success Executive to support growth and lead a team of CS Executives and Tech Support.
You will guide customers through onboarding, run product demos, manage accounts, troubleshoot and provide KPI insights, with hybrid working and a base salary of £37,500–£42,500.
This role blends technical know-how with customer service and a pathway to management as the company scales.
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Senior Customer Success Leader — SaaS (Hybrid, UK) employer: Shipmate
At Shipmate, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our Summer Software Developer Internship in Derby offers students the chance to gain invaluable hands-on experience while enjoying flexible working hours and the opportunity for part-time roles during their studies. With a strong focus on employee growth and development, we are committed to helping you kickstart your career in a supportive environment.
